FSAstore.com logo
Visit website

FSAstore.com Reviews 46,932

•
TrustScore 3 out of 5

3.2

Shopping & Fashion
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a huge order and was excited because it connected directly to my FSA card. I did notice many things were higher priced than the pharmacy. I encountered many issues with my order and... See more

Rated 5 out of 5 stars

I love using this store because you never have to worry about what is or is not eligible. Also I have found items cheaper on this site vs the store. They don’t always have the brands but they alway... See more

Rated 1 out of 5 stars

Similar to other reviews, ordered, items never showed as shipped. Dealing with customer service has been a frustrating circle of no action. Tried to find senior management contact info on their websit... See more

Rated 5 out of 5 stars

Since discovery of this online store. I have been able to order things for my aging body that make life more comfortable and less painful. Aids for after knee surgery. Even sun screen for pensing Hawa... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

FSAstore.com is flex spending with zero guesswork. It’s both the largest e-commerce destination for guaranteed FSA-eligible products and an educational resource that you can actually understand. It’s the company's mission to help millions of FSA holders manage and use their accounts, and save on more than 4,500 health items using tax-free funds. We accept all FSA/HSA cards, and major credit cards, and provide 24/7 customer service via phone, live chat and email. Orders over $50 ship for free.

Contact info

3.2

Average

TrustScore 3 out of 5

47K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I feel the store did a great job…

I feel the store did a great job explaining newly eligible FSA products. I'm new to using a FSA and have had one open only for a few years now. Every year I seem to have a different experience than from the year before. I appreciate that the store acts as a one-stop shop for all things FSA-eligible.

13 December 2021
Rated 1 out of 5 stars

Playing games told me that they had my…

Playing games told me that they had my product and it was processing after a week in ive called and asked for my product and still told me the same thing so finally ive asked do you have the product in stock and said no so i just requested my money back

12 December 2021
Rated 1 out of 5 stars

Again I am receiving a shipment…

Again I am receiving a shipment incomplete and then I have to call or email to try and receive a response, which I have not received an answer. Charge my card, then I have to do the leg work on getting an answer, very unhappy customer. If this is how you run your business, count me out. Taking my business some where else.

10 December 2021

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look