Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more
Company replied
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I subscribe fubo “latino “, but get mexico matches only in English 🤦♂️

Reply from Fubo
Wonderful fast quick service paid very quick and painless
I have been a subscriber for almost 3 years. Service was excellent when I started but the past 12 months I have experienced screen freezing which can occur as often as every 3-4 minutes. So annoying.
No human tech support and no ability to correct. I have deleted the app off my TV (as directed by their worthless customer service chat bot) nothing works.
Cancelling and trying other options, but definitely would not recommend FUBO (should have been named FUBAR…that would have been accurate).

Reply from Fubo
They were very very helpful but a pain to get refunded
The interaction with the live agent was very helpful and efficient. The agent was very kind and knowledgeable and very interested in helping me. The AI experience on the other hand was useless. It is only after it sent me the same explanation each time I asked a question that it finally asked me if I would like to speak to a live agent. And, to be honest, until that question was posed, I thought that it was a live agent. So very good AI at imitation but after a certain point is useless. I think if someone has to ask the same question more than one, maybe that should be the point that a live agent conversation is possible and offered.
Your representative was kind and attentive but, could not give what I needed. The plan I chose was represented every team except mine. In order to watch my team, I had to pay more and without some kind of discount the cost was prohibitive for me. I’m sad about it.
I thought i would love this streaming app., but totally wrong ! We stream other sites with no problem but Fubo is a different story. It takes me hours to watch one tv show because I can't stay connected. It gets to the point I want to throw the remote through the TV. It's the most aggravating thing. I now have to pay for another site because they don't have nbc. We left cable because the price was rediculous. I don't know what's worse, paying higher prices or for a site you just watch and spin ! Don't bother getting Fubo. Not worth the hassle !

Reply from Fubo
I signed up for a free trial and cancelled it before it should have charged me. They charged me anyway

Reply from Fubo
I do not like to communicate with a Trust Pilot or is it an AI ? I'd rather speak with a Live Agent at all times.

Reply from Fubo
No NBC, TNT, truTV, etc! Can't even watch March Madness games! Plus, you are locked in for 3 month increments! Strongly do not recommend it's a trap.

Reply from Fubo
The main issue are the repeated commercials that don't even pertain to my location. It is very irritating to keep hearing the same ones over and over and over. Fubo is the only provider that does this.

Reply from Fubo
Ok. Let me get this straight. Fubo markets itself as the best sports streaming service available. But here it is March Madness and they’re playing ONE game at a time and it’s the same game I can watch on a free network channel? WTF???? I guess we know what the FU stands for. Next year, I’ll be going with Sling.

Reply from Fubo
Sent my payment back through the bank once the amount was verified. My bank thought it was a fraudulent charge. I wasn’t sure myself because the amount due was different. Once it was explained to me I asked the bank to take off the security hold because the charge was right and you sent the payment back through.
If you like watching the same commercial played back to back anywhere from 2 to 13 times in one commercial break then fubo is for you.

Reply from Fubo
I was worried about my subscription and Maria solved my problem immediately and was very friendly and reassuring
Much of what is offered if provided free on both Amazon Free TV as well and Roku Free TV. The ONLY thing offered is my local stations.
Local stations is the only programing I would be using and it is not worth $70 a month to watch 4 stations.
You should offer a local broadcast only package for us old people on social security .... My local cable tv is the same cost as yours and provides more stations.
The young lady was very nice, but she can't create a an offer you do not offer. Not her fault.
This is from a would have been customer from Brookhaven, Mississippi with zip code of 39602
Tried the service and was offered a promotion but charged more than offer. Wouldn't fix, just had to cancel.
Tried to contact them as Fubo suggested below, they were no help.

Reply from Fubo
I cancelled my service in December of 2025 and received a confirmation email. Fubo continues to draft monthly from my account and when I tried to seek a refund I was told they do not give refunds.
The company is yet another digital provider using their the anonymous nature of online relationships to steal from customers.

Reply from Fubo
Cate was fantastic. Really helped me out in just a few short minutes. I wish every chat support experience was like this.
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