Fubo Reviews 8,554

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 551 reviews, most reviewers were somewhat happy with their experience overall. Many consumers are particularly pleased with the customer service, describing the staff as helpful, kind, and knowledgeable. People appreciate the quick and efficient assistance received from representatives, often noting that their concerns were addressed promptly and effectively. Reviewers frequently highlight the positive interactions with agents who are committed to resolving issues and making customers feel valued. However, some customers express significant dissatisfaction with the pricing, finding it higher than initially advertised due to additional fees and charges. There are also complaints about the difficulty in canceling subscriptions and issues with receiving refunds, leading to frustration for some users. Additionally, some reviewers mention problems with the service itself, such as unexpected content changes or lack of access to certain programs, which impacts their overall satisfaction.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising agents for being... See more

Service

Consumers find service to be ambiguous, with many expressing frustration over dropped channels, lack of... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over difficulties... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, kindness, and... See more

Price

Reviewers mention negative feedback about price, with many calling it a "rip off" and "too expensive" for the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

The live agent quickly cancelled my FUBO/ESPN FREE TRIAL and emailed me a confirmation email. Because I wasn't able to access my free trial of ESPN on my PC, SMART TV or CELL PHONE.



Contact info

3.2

Average

TrustScore 3 out of 5

9k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I subscribe fubo “latino “

I subscribe fubo “latino “, but get mexico matches only in English 🤦‍♂️

28 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Raul, sorry for the inconvenience. Commentary availability depends on the broadcasting rights secured by each network, so not all matches are offered in Spanish.

Rated 2 out of 5 stars

Stay away from FUBO

I have been a subscriber for almost 3 years. Service was excellent when I started but the past 12 months I have experienced screen freezing which can occur as often as every 3-4 minutes. So annoying.

No human tech support and no ability to correct. I have deleted the app off my TV (as directed by their worthless customer service chat bot) nothing works.

Cancelling and trying other options, but definitely would not recommend FUBO (should have been named FUBAR…that would have been accurate).

28 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Bryce, we would love to help resolve this issue. Please give us a call at 844-441-3826 or create a ticket by emailing support@fubo.tv.

Rated 4 out of 5 stars

The interaction with the live agent was…

The interaction with the live agent was very helpful and efficient. The agent was very kind and knowledgeable and very interested in helping me. The AI experience on the other hand was useless. It is only after it sent me the same explanation each time I asked a question that it finally asked me if I would like to speak to a live agent. And, to be honest, until that question was posed, I thought that it was a live agent. So very good AI at imitation but after a certain point is useless. I think if someone has to ask the same question more than one, maybe that should be the point that a live agent conversation is possible and offered.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Your representative was kind and…

Your representative was kind and attentive but, could not give what I needed. The plan I chose was represented every team except mine. In order to watch my team, I had to pay more and without some kind of discount the cost was prohibitive for me. I’m sad about it.

25 March 2026
Unprompted review
Rated 2 out of 5 stars

I thought i would love this streaming…

I thought i would love this streaming app., but totally wrong ! We stream other sites with no problem but Fubo is a different story. It takes me hours to watch one tv show because I can't stay connected. It gets to the point I want to throw the remote through the TV. It's the most aggravating thing. I now have to pay for another site because they don't have nbc. We left cable because the price was rediculous. I don't know what's worse, paying higher prices or for a site you just watch and spin ! Don't bother getting Fubo. Not worth the hassle !

24 March 2026
Unprompted review
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Reply from Fubo

Hi Beverly, we'd love the opportunity to turn your experience into a great one! We would like to further investigate this issue. Please give us a call at 844-441-3826.

Rated 2 out of 5 stars

I signed up for a free trial and…

I signed up for a free trial and cancelled it before it should have charged me. They charged me anyway

24 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Jeremy, when signing up for a free trial, the subscription will automatically continue into a paid plan if it isn’t canceled before the trial ends. Once the trial ends, if canceled, your account will stay active until the end of the billing cycle and may show as past due until the balance is paid.
If you have questions or would like to review refund options, please give us a call at 844-441-3826.

Rated 1 out of 5 stars

They took away A LOT

No NBC, TNT, truTV, etc! Can't even watch March Madness games! Plus, you are locked in for 3 month increments! Strongly do not recommend it's a trap.

22 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Jon, Fubo offers both monthly and quarterly subscriptions. You are always welcome to make changes by logging into your account at fubo.tv. For updates regarding NBC, please see more information here: https://support.fubo.tv/hc/en-us/articles/38725620590733-What-Happened-to-NBCUniversal-Networks-on-Fubo.

Rated 1 out of 5 stars

Constant repeated commercials

The main issue are the repeated commercials that don't even pertain to my location. It is very irritating to keep hearing the same ones over and over and over. Fubo is the only provider that does this.

22 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Joe, please send an email to support@fubo.tv so we can create a ticket and work toward a resolution for you.

Rated 2 out of 5 stars

The acronym says it all

Ok. Let me get this straight. Fubo markets itself as the best sports streaming service available. But here it is March Madness and they’re playing ONE game at a time and it’s the same game I can watch on a free network channel? WTF???? I guess we know what the FU stands for. Next year, I’ll be going with Sling.

20 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Dan, thank you for your feedback. At this time, our coverage for Men’s March Madness games are available on CBS, Women’s March Madness is available on ABC and ESPN channels, and Men’s and Women’s NIT games are available on ESPN channels.

Rated 5 out of 5 stars

Sent my payment back through the bank…

Sent my payment back through the bank once the amount was verified. My bank thought it was a fraudulent charge. I wasn’t sure myself because the amount due was different. Once it was explained to me I asked the bank to take off the security hold because the charge was right and you sent the payment back through.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

If you like watching the same…

If you like watching the same commercial played back to back anywhere from 2 to 13 times in one commercial break then fubo is for you.

3 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi George, Fubo provides a live TV streaming service. Note that commercial ads are not controlled by us but the networks we provide. VOD advertising is managed a bit differently than live TV. While we deliver the content through our service, the ads you see during on-demand programs are typically inserted and controlled by the content providers, not directly by us.

Rated 4 out of 5 stars

Local Only Package Required

Much of what is offered if provided free on both Amazon Free TV as well and Roku Free TV. The ONLY thing offered is my local stations.

Local stations is the only programing I would be using and it is not worth $70 a month to watch 4 stations.

You should offer a local broadcast only package for us old people on social security .... My local cable tv is the same cost as yours and provides more stations.

The young lady was very nice, but she can't create a an offer you do not offer. Not her fault.

This is from a would have been customer from Brookhaven, Mississippi with zip code of 39602

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Overcharged

Tried the service and was offered a promotion but charged more than offer. Wouldn't fix, just had to cancel.

Tried to contact them as Fubo suggested below, they were no help.

16 March 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi J, we’d be happy to help you with this issue. Please give us a call at 844-441-3826 or email support@fubo.tv.

Rated 1 out of 5 stars

I cancelled my service in December but continued to be charged

I cancelled my service in December of 2025 and received a confirmation email. Fubo continues to draft monthly from my account and when I tried to seek a refund I was told they do not give refunds.
The company is yet another digital provider using their the anonymous nature of online relationships to steal from customers.

14 December 2025
Unprompted review
Fubo logo

Reply from Fubo

We are very sorry to hear about this cancellation issue and would be more than happy to look into these charges for you. Please reach out to us toll free at 1-844-441-FUBO(3826). A Fubo team member will be happy to assist you there.
 
Looking forward to hear back from you soon!
 
Kindest regards

Rated 5 out of 5 stars

Cate was fantastic

Cate was fantastic. Really helped me out in just a few short minutes. I wish every chat support experience was like this.

17 March 2026
Unprompted review

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