Fuel LagoonReviews 

516
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and excellent fit of the products, noting their effectiveness in various conditions, such as blocking sun, providing privacy, and insulating. Many people highlight the prompt and efficient delivery service, often receiving their orders quickly and without issues, even for bespoke items. The service is consistently described as great, with the team being friendly, helpful, and proactive in resolving any concerns, making the overall purchasing experience very positive. However, some customers experienced issues with the product fit, finding certain items to be too loose or not as described for their specific vehicle models. A few other people also felt that delivery could be inconsistent, with some orders being delayed or having problems with the courier service.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality, brilliant fit,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick dispatch and prompt... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as well-made and of... See more

Service

Customers had positive experiences with service, often highlighting its promptness and efficiency. Many... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Rated 5 out of 5 stars

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

Rated 5 out of 5 stars

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied

Rated 5 out of 5 stars

What a nice bunch of people there at fuel lagoon. Made contact after purchasing our new campervan from Milldown Campers and they supplied us with a blackout cover for the front screen of the van and... See more

Company replied


Company details

  1. #7 of 11 best companies in Van Accessories Shop

Written by the company

UK Family Business making Campervan accessories for the van lifers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(516)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company. My black out blinds for my Mazda Bongo camper fit perfectly and have made a huge difference to my camper.
Highly recommend and will be ordering more products.
THANKYOU

5 January 2026
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you! That's great to hear you are happy with your mazda bongo thermal blinds and particularly with the fit! Will be great to have you back again soon!

Rated 5 out of 5 stars

Great company

Prompt service
Excellent product and great follow up to a query. Would and have already recommended to a friend.

5 January 2026
Fuel Lagoon logo

Reply from Fuel Lagoon

Glad to hear that you were happy with how we dealt with your query and that you were happy to recommend our company to your friend! We do try to offer the best customer service and high quality hand made products so thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Excellent quality

Excellent quality and fast delivery. This is my third purchase, I love these screen protectors! Even on the coldest day they stop ice on the outside and inside of my windscreen. All the neighbours comment on the car and the school kids beam! Well worth the money, they last year after year

5 January 2026
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Reply from Fuel Lagoon

Great to hear you keep coming back for more! Thank you for taking the time to leave us a review! Im glad we are putting smiles on peoples faces! Its great that people we see how well our screen covers also work as frost protectors in the winter as well as black out blinds in the summer. Thanks for supporting our small family run business!

Rated 5 out of 5 stars

Super quick & speedy!

Super quick & speedy!

4 December 2025
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Reply from Fuel Lagoon

Great to hear everything arrived safely, quickly and you’re happy with it! Happy camping :)

Rated 5 out of 5 stars

Initially received the wrong item

Initially received the wrong item. Exchange was handled very well and replaced immediately.

25 November 2025
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Reply from Fuel Lagoon

I'm so pleased we were able to rectify this for you and you were happy with the service you received! Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Royal fail are useless

I havent recieved my order yet, this is because royal fail are useless.
Not to do with fuellagoon

27 November 2025
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Reply from Fuel Lagoon

Hi Paul, its a shame you have felt the need to leave us this review. You messaged to say you had not received your item, we replied right away with the tracking number. It was delayed by the delivery company due to the very busy cyber week (black friday, cyber monday, lead up to christmas) the review you have left is a reflection on the delivery company not on ourselves. You placed the order on the 30th, you item is due for delivery tomorrow as we have explained.
Please consider changing your review to help support, small businesses.

Rated 5 out of 5 stars

Great customer service

Great customer service. Checked my order details before dispatch. Delivered quicker than expected. Product purchased was good quality and value for money. Would highly recommend.

25 November 2025
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Reply from Fuel Lagoon

Pleased to hear you are happy with the fast delivery times and that you felt the product was good value for money it means a lot to us! Thank you for taking the time to leave us a review?

Rated 5 out of 5 stars

Exterior & internal covers

Very good product. Have used fuel lagoon in the past so it was a reason why I purchased again for our new vehicle. Good quality fits well. Definitely recommend.

12 November 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for coming back to us and supporting our small family business, it means so much! Pleased to hear you would recommend us and feel the quality and fit is good!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, great fitting product.

3 November 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Great to hear you are happy with the fit of the item and the delivery! Thanks for choosing Fuel Lagoon, our small family business really appreciate it!

Rated 5 out of 5 stars

Excellent

Excellent - quick helpful service and arrived in days! Quality product....

3 November 2025
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Reply from Fuel Lagoon

Great to hear you’re happy with your purchase! We put a lot of effort into sourcing quality materials for our camper van accessories, so your feedback means a lot. Thanks again!

Rated 5 out of 5 stars
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks so much for taking the time to leave us a review! We are happy to hear you are happy with the service!

Rated 5 out of 5 stars

Great company

Bought online after emailing customer service dept. Helpful advice and product was exactly what I needed- screen cover for older Hymer.

30 September 2025
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Reply from Fuel Lagoon

great to hear that you found are customer service supportive and helpful which meant you found the product you needed! Thanks for leaving us a review!

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