Funamsterdam Reviews 225

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Booked the hummer limo, needed to wait 30 minutes at the airport. And the stereo didnt work in the car. And also they waited for the last minute to give address details for other activities.... See more

Company replied

Rated 1 out of 5 stars

We were in contact with two people - Ryan and Xander. Ryan seemed like a local and Xander seemed like a wannabe russian local don. This company is full of cheats and liars. Substandard service where t... See more

Rated 1 out of 5 stars

Even though they were open to our (special) requests, the communication via email was extremely slow and ambiguous and the phone numbers they provide are most of the time unreachable. Organising a mur... See more

Company replied

Rated 5 out of 5 stars

We had the best time on the Prosecco Bike! Our tour guide Owen got us laughing so much that we didn’t mind biking in -1 degree weather!! He would stop at beautiful locations and take pictures of us to... See more

Company replied

Company details

  1. Travel agent

Information provided by various external sources

We are the most unique tour company in Amsterdam, offering a huge selection of different tours with tons of important information on the city that we love. We love this city, because we know it is the greatest city on earth! We also know how confusing a city like Amsterdam can be to the everyday tourist, and our job is to make sure you get the most out of your time here. We want you to love it as much as we do! Although Amsterdam does have a reputation as a party city (and it is!) it is also a beautiful city steeped in culture and history.


Contact info

3.1

Average

TrustScore 3 out of 5

225 reviews

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Rated 5 out of 5 stars

Best ever

Had the best time, made even better by Liene, the most helpful service given via email and phone calls. Also Dave the driver for our prosecco bus was so good, made our day! And Steve for the Buff butler, couldn’t have had it any better. Would definitely recommend to everyone! Thanks again for making our Amsterdam experience the best ever!!

24 June 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Kirsten,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 2 out of 5 stars

Quite disappointing

I googled a website to try and arrange some fun stuff to do for a friends hen weekend 😀 and came across Funamsterdam, they have a lot of choice which is good but organizing activities with them wasn’t very easy. Their website isn’t very user friendly as when you click on an activity it sometimes gets stuck and then the form you need to fill in doesn’t make 100%sense and when you get to the payment part you end up paying for something you don’t even know is confirmed. You choose the date and time and then you pay without knowing if the date and time were available 🤔 so I ended up whatsapping them and they are quite hard to reach overall, I also tried to contact via email, also difficult to get answers and then they also have an online chat which doesn’t seem to be fully functional. When I finally agreed on the activities I paid and they told me the funds hadn’t gone through, I checked with my bank and it had but was pending and then I was told payment hadn’t gone through, they were not very helpful until I called the company up and told them I was going to cancel if this wasn’t resolved and low and behold the transaction went through. So a little disorganised and I was quite stressed with the whole arrangement of it all.

We booked the private canal cruise, which was good fun, the skipper didn’t say anything about the history of Amsterdam or anything about what we were passing which was a bit disappointing, we paid for the Dutch bar which didn’t include spirits but it wasn’t ok, pizzas were nice, I think it would have been nice for the skipper to give us information on Amsterdam, it’s also quite annoying that music isn’t allowed and you aren’t allowed to be loud but that’s amsterdam in general.

The activity we booked was the blowjob workshop which I thought was going to be good fun but the description isn’t like the actual workshop, it’s held upstairs in a pizza restaurant 🤔 which is quite random and the guy basically went though a few things but there wasn’t much teaching going on, the props are reusable props which freaked a few of my friends out, we were not taught much at all, and we did not try out any practical techniques which the description on the website explains, very disappointing.

23 June 2018
Unprompted review
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Reply from Funamsterdam

Dear Natalie,
We are very sorry to hear that you had a bad experience with ……. activity in Amsterdam. Please send us an email to booking@funamsterdam.com so that we can discuss the problems that you experienced.
The FunAmsterdam Team

Rated 5 out of 5 stars

Great service and excellent English

Great service and excellent English. Liene was a big help in organizing our activities. Thank you for that!

23 May 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Arturs,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam and Liene. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Good, fast and reliable service

Very good, nice and reactive team ; thanks to Liene I could book our activities 72 hours before the date and get the best slots possible.
Liene has always been available by phone. It is always nice when you can call and get a fast and reliable feedback. Thanks for the service

19 May 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Jonathan,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam and Liene. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Bachelor party with Max

We had a great time with our guide Max. We've booked him for a bachelor party and it was awesome. He is really patient and shew us a lot of nice bars and clubs and always took care that the group keep together. I can really recommend him!

2 May 2018
Unprompted review
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Reply from Funamsterdam

Dear Benjamin,

Thank you for the kind review! We are happy to hear that you had a great experience with Max. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Excellent English

28 April 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Stacey,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Had the best time ..

Had the best time ... brilliant company.. well recommended for party's.

28 April 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Debbie,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

We geard About a Guy was very famous…

We heared About a Guy was very famous with his Hummer limo so we booked it saturday april 7 his name was Ido with 5 stars on his Facebook hè deserved it thanks a lot Ido and funamsterdam we wil book very soon

Kind regards,

A.Lazar

10 April 2018
Unprompted review
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Reply from Funamsterdam

Dear Anouar,

Thank you for the kind review! We are happy to hear that you had a great experience with Ido and FunAmsterdam. He is indeed one of our best drivers. We hope to see you soon.

Your fun is our #1 priority!

Rated 1 out of 5 stars

Awful experience

Awful experience. Very disorganised, late at responding to emails, activities are not what they say they are. Avoid!!

31 March 2018
Unprompted review
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Reply from Funamsterdam

Dear Adam,
We are very sorry to hear that you had a bad experience with ……. activity in Amsterdam. Please send us an email to booking@funamsterdam.com so that we can discuss the problems that you experienced.
The FunAmsterdam Team

Rated 1 out of 5 stars

They rip you off!!

They rip you off, we booked a stripper for a hen do and he simply didn’t show up with no notice and then they deducted my card with the full amount! Unreliable and very rude!!

29 March 2018
Unprompted review
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Reply from Funamsterdam

Dear Fiorenza,
We are very sorry to hear that you had a bad experience with ……. activity in Amsterdam. Please send us an email to booking@funamsterdam.com so that we can discuss the problems that you experienced.
The FunAmsterdam Team

Rated 1 out of 5 stars

Terrible communication

Even though they were open to our (special) requests, the communication via email was extremely slow and ambiguous and the phone numbers they provide are most of the time unreachable. Organising a murder dinner was a nightmare. Wouldn’t recommend if you have to plan a business event and need a trustworthy plan.

19 January 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Sara,
We are very sorry to hear that you had a bad experience with ……. activity in Amsterdam. Please send us an email to booking@funamsterdam.com so that we can discuss the problems that you experienced.
The FunAmsterdam Team

Rated 1 out of 5 stars

It's actually the opposite of fun

I organized a bachelor party with this organization and they made sure that they made it the worse day for my cousin. It's a bunch of amateurs trying to organize a party by hiring other activity providers.

They promised us some activities and just a few days before the booking they informed us the activity was already fully booked. Then we ended up getting two different activities that were arranged in two different places. 1st activity was in a remote location in Amsterdam which required a train journey, the 2nd was arranged in Amsterdam north, which required us to get back to Amsterdam central station by train and then catch a bus. We got to the second activity almost an hour later and the address given to us turned out to be a house address. The people at the house were kind enough to point us to the nearest park. that was a real chaos.

Unless if you want to ruin your party, stay away from these scammers.

10 January 2018
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Vinod,
We apologise for the mistake made by our booking agent, regarding one of the activities you inquired about. We mentioned at the that time, that you can opt to receive a full refund back regarding that activity, but you have chosen to book another 2 activities, as a replacement.
We are the direct owners of 80% of our activities, however, activities such as karting, paintball, quad biking etc. are being booked via a third party. We cannot arrange any of our activities next to our client's houses, so everyone has to go to a set starting location. We are always open to questions, and if you had any concerns regarding the activity's locations you could have asked us before going ahead with the booking. We also provide taxi transfers for our activities when asked.
The entrance to the park is next to some houses indeed, but everyone can see the football field from the given address.
Reading through your E-Mail, we don't see what exactly was wrong with our activities. Can you please forward us this complaint, if there is, in fact, one?

Looking forward to your reply,
FunAmsterdam Team

Rated 5 out of 5 stars

We have spent 3 gorgeous day in …

We have spent 3 gorgeous day in Amsterdam,we were a group of friends celebrating our friends bacheloratte party.The entire process went surplizingly smoothly,the booking process,quick responses and the outcome:It was definitely an experience for a lifetime for our friend! Our waitress was very kind,funny and genuine partyface! All in all thanks for a great service. Fun Amsterdam

12 December 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Gathogo,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Stag party

We have spent 3 gorgeous days in Amsterdam. We were a group of friends celebrating our friends bachelor party. We wanted to cause an unforgettable surprize to our Stag so that we booked the naked waitress programme. The entire process went surpizingly smoothly: the booking process, quick responses and the outcome: it was definitely an experience for a lifetime for our friend! Our waitress was very kind, funny and a genuine partyface!! All in all thanks for the great service FunAmsterdam!

21 September 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Sut,

Thank you so much for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Great experience

Dancing, music, lights in the back of a fire engine for a friend's 40th on the 8th September. Great start to the weekend. Laughed ourselves silly.

15 September 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Rachael,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam and had a laugh. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

In Dutch we say Fire Truck 🤣😀

We arranged a pick up from Schipol airport for a friends 40th Birthday on the 8th September. Steve our driver, gave our friend a quick Dutch lesson and lent her his helmet........

Great fun for a group of you, especially if you have someone under 4ft that can pole dance 🤣🤣. You can connect your own music via Bluetooth so have your cheesey playlists ready!

A good supply of drinks were supplied.... given the choice we would have probably asked for more Prosecco 😀

Be careful there is quite a step down when you exit (wendy) 🤣

15 September 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Annie,

Thank you for the kind review! We are happy to hear that you had a great experience with Steve. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Used them many times, great customer service.

I have used Fun Amsterdam numerous times now. I've always had good and timely customer service.

11 September 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Dave,

Thank you so much for the kind review, we appreciate it! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Amazing staff and Awesome experience

The occasion was my 29th birthday party and it was my first time in the Netherlands. My friends and I had a nice time when we went for a boat trip and bike tour. We were greatly assisted by the staff who were very nice, warm and jovial. Seregi sure we were confortable and had so much fun. Thanks Sergei, you ROCK!

18 August 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Kaiser,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Fantastic Service, Affordable Fee and BEST honeymoon!

This is to thank the entire crew at Funamsterdam for going the extra mile to put a smile on our faces. Jane and I had so much fun on our honeymoon. The staff were courteous and very patient. The boat trip and bike tour were awesome (and the drinks too ).Thanks team for all your efforts. It is without pause that I recommend them.

18 August 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Pasy Obasi Chuks,

Thank you so much for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

Rated 5 out of 5 stars

Perfect Funboat-Trip

Perfect Funboat-Trip. Boat was just in time and our host was nice!

16 August 2017
Unprompted review
Funamsterdam logo

Reply from Funamsterdam

Dear Michael,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

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