Fun Cases Reviews 3,253

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers had a great experience with this company. Many customers are really happy with the quality of the products, especially phone cases, noting their sturdiness, strong build, and appealing designs. People appreciate the ability to customize items and the wide selection available, often finding the prices reasonable for the quality received. The delivery service is frequently praised for its speed and efficiency, with many orders arriving promptly and well-packaged. However, some customers also mentioned issues with product quality, such as designs peeling off, cases breaking quickly, or screen protectors not adhering properly. There were also occasional concerns regarding order accuracy, with incorrect items being sent or personalized details being misplaced, and some experienced longer than expected delivery times.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the overall... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing satisfaction with the ordering process,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding products to be a good value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My case is really nicely printed. I designed and customised the case myself. The only issue I had was it took me 2 weeks for my case to arrive. According to customer service this is due to backlog fro... See more

Rated 4 out of 5 stars

Overall really happy with the case and the quality of it! I got a spider man phone case for my new phone and although delivery did take a little longer than a week I couldn't be more happier with the... See more

Rated 4 out of 5 stars

I ordered a case and there was a longer wait than expected due to a backlog over the Christmas period, which I completely understand — especially as a family-run business. Sadly, the design has be... See more

Rated 5 out of 5 stars

This was my first time ordering from this brand - so I didn’t really know what to anticipate. I was very content and liked my customised accessory from Fun Cases (F1-themed bottle flask). During the p... See more


Company details

  1. Fashion accessories shop

Written by the company

Founded in 2012, Fun Cases set off on a mission to provide the young teenagers of the world with super cool phone cases, and we're certainly on our way to doing so! Fun Cases is proudly a family run business, with a very hard-working team. We specialise in YouTuber phone cases, being named the home of the YouTuber phone cases. Having sold over 50,000 cases, satisfying hundreds of customers on a daily basis, we're one of the fastest growing phone case & accessory retailer in the UK.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

I purchase a phone with both a design…

I purchase a phone with both a design and my initials. They printed my initials over the design, rendering it useless. Ok so it was a printing mistake on their part. I mailed them within the 14 days asking them to order a new one without my initials, they said they would however no order confirmation came and still no case. They sent a five pound voucher for a new case, I’m disgusted because the fault was not mine. I have no useable case and I’m out of pocket too! I wouldn’t use this site.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, very pleased with my phone case. It has arrived nicely packed in a very funky envelope.
Delivery was standard, around 4-5 working days. I would recommend this company.

29 April 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 4 out of 5 stars

Lives up to its name!

This is a company that lives up to its name! Lots of really fun items. The browsing experience was great and the purchase was straight forward. The case we ordered was lovely and good quality. I would buy from them again and definitely recommend.

10 May 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 5 out of 5 stars

Great website easy to use with a Hugh…

Great website easy to use with a Hugh selection of designs at good price

Products arrived quickly and are really good quality. Good job.

8 May 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 5 out of 5 stars

Absolutely adore my new phone case

Absolutely adore my new phone case. Delivery was really quick too !

29 April 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 1 out of 5 stars

AVOID THIS COMPANY

AVOID THIS COMPANY!
Placed an order on the 13th April. Reached out a few times and had very limited to no response. Not even entirely sure that this company is legit. Asked multiple times for my money back as the item still hasn't arrived and have just had to claim my money back through my bank. Very poor!

1 May 2026
Unprompted review
Rated 3 out of 5 stars

phone case

good quality phone case, except I edited my photo multiple times so it would fit perfect on the case & it has come zoomed in and someone’s head slightly cut off. slightly disappointed

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered an engraved spider man…

I ordered an engraved spider man necklace, unfortunately the wrong one was sent. Team was very quick to respond and within a few days they sent out the correct one. I was also contacted by the CEO who apologised and sent a gift card. Very lovely company and I have one happy boy.

19 April 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 1 out of 5 stars

I bought phone/wallet case for iPhone…

I bought phone/wallet case for iPhone 13 Pro Max. I’ve had this case for 3months & it’s already falling apart. Lining where cards go has come undone & revealed cardboard underneath. Very poor quality. Disappointing. Won’t buy from them again.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

My case exceeded my wildest…

My case exceeded my wildest expectations. It is the cutest case I've ever seen with the curious inquisitive Kitty. Fun cases kept me up to date and informed about my order.

27 April 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 5 out of 5 stars

I love it the design

I love it the design. It’s just beautiful and the quality is amazing. I can’t wait to give this to my daughter .

28 April 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 2 out of 5 stars

Lower quality prints than expected

While the designs are beautiful, the printing is quite pixilated and low quality. I expected the images to be crisp and clear and was let down there. Also, the case disables my tap-to-pay function (I have a Samsung S22) meaning I have to remove the case to pay with my phone. Not great.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, perfect quality item, will definitely be buying from here again!! Thoroughly recommend 🥰🥰

5 March 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

Rated 5 out of 5 stars

Great case

Great amount of choice. Easy to order and arrived as expected with clear communication. The case is strong and as per the design chosen.

20 April 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Thank you so much for your kind review! We are so happy you loved the product!

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