Fun Cases Reviews 3,253

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers had a great experience with this company. Many customers are really happy with the quality of the products, especially phone cases, noting their sturdiness, strong build, and appealing designs. People appreciate the ability to customize items and the wide selection available, often finding the prices reasonable for the quality received. The delivery service is frequently praised for its speed and efficiency, with many orders arriving promptly and well-packaged. However, some customers also mentioned issues with product quality, such as designs peeling off, cases breaking quickly, or screen protectors not adhering properly. There were also occasional concerns regarding order accuracy, with incorrect items being sent or personalized details being misplaced, and some experienced longer than expected delivery times.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the overall... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing satisfaction with the ordering process,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding products to be a good value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My case is really nicely printed. I designed and customised the case myself. The only issue I had was it took me 2 weeks for my case to arrive. According to customer service this is due to backlog fro... See more

Rated 4 out of 5 stars

Overall really happy with the case and the quality of it! I got a spider man phone case for my new phone and although delivery did take a little longer than a week I couldn't be more happier with the... See more

Rated 4 out of 5 stars

I ordered a case and there was a longer wait than expected due to a backlog over the Christmas period, which I completely understand — especially as a family-run business. Sadly, the design has be... See more

Rated 5 out of 5 stars

This was my first time ordering from this brand - so I didn’t really know what to anticipate. I was very content and liked my customised accessory from Fun Cases (F1-themed bottle flask). During the p... See more


Company details

  1. Fashion accessories shop

Written by the company

Founded in 2012, Fun Cases set off on a mission to provide the young teenagers of the world with super cool phone cases, and we're certainly on our way to doing so! Fun Cases is proudly a family run business, with a very hard-working team. We specialise in YouTuber phone cases, being named the home of the YouTuber phone cases. Having sold over 50,000 cases, satisfying hundreds of customers on a daily basis, we're one of the fastest growing phone case & accessory retailer in the UK.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lush case

Lush case, did my own design. Didn't take long to arrive. Couldn't be happier ☺️

24 April 2026
Unprompted review
Rated 2 out of 5 stars

What a disappointment.

Printing quality is fine but what you have printed on must be the cheapest/poorest quality stuff you can find. So disappointing for the prices charged. The hoodie and the bag. 👎

12 April 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality

Ordered a Disney printed case for a MacBook, the colours of the printing are dull and muted, and the case has been folded in half for cheaper delivery which has left a horrible crease in the case which now makes it look used.
Very disappointed as it is a gift.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, friendly staff, very accommodating. Case came exactly how it looked on pictures, I love it! I’ve recommended to a few of my friends, will definitely be buying again :)

13 April 2026
Unprompted review
Rated 3 out of 5 stars

Screen protectors arrived smashed 2/2 times

Ordered a phone case, which was wonderful. Cannot fault the case in any way. The charger however is incredibly slow charging to the point my phone went down in down in battery when I was using it while on charge, id expect it to just stay the same amount of charged at the very least. The screen protector is the real issue... The first one came smashed, i thought oh well these things happen. I contacted customer service and they sent out another one, bearing in mind I didn't want or ask for another one. It also took a couple of weeks from being told it had been sent to actually getting the notification it had been shipped. The replacement came today and was absolutely shattered again.

TLDR; Good cases, ANY other accessory just get from elsewhere.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

pretty misleading business overall

Their site says 7-10 working days for standard shipping, 5-7 express, but I came to find out later that 14 days is the typical international eta. Their site says 4.5 stars on Trustpilot (it's actually 4.1), pretty deceptive behaviour if you ask me. I did end up getting my case, though, and it looks nothing like what I ordered. It was supposed to have a black background with white webs. The webs were brown, and so was the background, and it had some weird greasy residue on it. Also, the shock absorbers were nothing like what they showed in the pictures.

15 April 2026
Unprompted review
Rated 3 out of 5 stars

Sadly im a little disappointed

Sadly im a little disappointed. The case i ordered is gorgeous but the initials on the case are not central and spoil the aesthetic. I reached out as soon as I received the case and was asked to send photos. This was last week but despite further emails gave received no response. I asked for a replacement case without the initials as per the 14 day guarantee but I've heard nothing 😢

9 April 2026
Unprompted review
Rated 2 out of 5 stars

Ordered a customer photo lunch bag and…

Ordered a customer photo lunch bag and paid extra for next day delivery as i needed the product as a matter of urgency uploaded the picture i wanted on it but when the product arrived 2 days later it had the completely wrong picture on.
I sent a message to them at 10:22 the day the product arrived, 10:45 they replied asking for proof which i replied to within minutes and i have now not received a response, i am more upset as i paid the extra because i needed it and now i have a very upset child who hasn't received the product needed. I understand turnover time and the fact it is a business but to respond within 20 mins to then ignore me once I explained I needed it asap. i am still waiting for a response and now im left with no product i can use and im out of pocket

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer :)

Designed a case for my mum and she loves it! I’m was so pleased with how easy it was to create, and happy with how it came out! High quality photo with a shiny gloss finish. Even had to option make it protective! Will buy from again thank you :)

31 March 2026
Unprompted review

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