My case is really nicely printed. I designed and customised the case myself. The only issue I had was it took me 2 weeks for my case to arrive. According to customer service this is due to backlog fro... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall really happy with the case and the quality of it! I got a spider man phone case for my new phone and although delivery did take a little longer than a week I couldn't be more happier with the... See more
I ordered a case and there was a longer wait than expected due to a backlog over the Christmas period, which I completely understand — especially as a family-run business. Sadly, the design has be... See more
This was my first time ordering from this brand - so I didn’t really know what to anticipate. I was very content and liked my customised accessory from Fun Cases (F1-themed bottle flask). During the p... See more
Company details
Written by the company
Founded in 2012, Fun Cases set off on a mission to provide the young teenagers of the world with super cool phone cases, and we're certainly on our way to doing so! Fun Cases is proudly a family run business, with a very hard-working team. We specialise in YouTuber phone cases, being named the home of the YouTuber phone cases. Having sold over 50,000 cases, satisfying hundreds of customers on a daily basis, we're one of the fastest growing phone case & accessory retailer in the UK.
Contact info
United Kingdom
- 01344 231239
- hello@funcases.com
- funcases.com
4.1
Great
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 1 month
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I wouldn’t really even give it one…
I wouldn’t really even give it one star the communication is shocking i keep emailing you and all I get is the item has been delivered. Well it hasn’t been delivered to me!!!! All I want is a refund please before I report this to the bank Helen bach customer happiness manger can you sort this out please and be professional ! Thankyou.
6 March 2026
Unprompted review
Reply from Fun Cases
Thank you for your feedback we’re really sorry to hear how frustrating this situation has been for you.
After reviewing your order, our records (including the courier’s delivery confirmation and photo) showed the parcel as successfully delivered. We completely understand, though, how concerning it is when you feel an item hasn’t reached you, and we’re sorry for the stress this caused.
While this situation fell outside of our usual refund conditions, we wanted to resolve things for you as smoothly as possible. As a gesture of goodwill, we issued a full refund for your order.
We’re also sorry if our previous communication came across as unhelpful that’s never our intention, and we truly appreciate your patience while we worked through this with you.
Thank you again for bringing this to our attention, and we wish you all the best.
Fast shipping
Fast shipping, super cute case but our fault,
We ordered the wrong one!!!
5 March 2026
Unprompted review
Terrible quality hoodie.
Bought a hoodie for my daughter £16. Same as temu £3.
The quality is dreadful. I can’t believe a family run business would send such a thing. There is a scag surrounding the whole front where the print is. It’s the worse thing I’ve ever bought online.
4 March 2026
Unprompted review
Reply from Fun Cases
Hi Ceri,
We’re really sorry to hear that you’re disappointed with the hoodie you received. This is certainly not the experience we want any of our customers to have. We’d really like the opportunity to look into this for you.
Unfortunately, we’re not able to locate your order from your Trustpilot username, but if you could please email hello@funcases.com with the email address used for your order and your order number, our customer service team will happily look into this for you.
We appreciate you bringing this to our attention and hope we can resolve this for you as quickly as possible.
Best Regards,
Michael Founder, Fun Cases
Order was 3 weeks late and missing an…
Order was 3 weeks late and missing an item. When I finally got them to send a replacement it was an incorrect personalized item. They refused to send me a fixed item
1 January 2026
Unprompted review
Reply from Fun Cases
Hi Josh,
We’re really sorry to hear about your experience and the issues with your order, that’s definitely not the experience we want for our customers. We’d be happy to look into this for you.
Unfortunately, we’re not able to locate your order from your Trustpilot username, but if you could please email hello@funcases.com with the email address used for your order and your order number, our customer service team will happily look into this for you.
We appreciate you bringing this to our attention and hope we can resolve this for you as quickly as possible.
Best Regards,
Michael Founder, Fun Cases
Personalised phone case.
Absolutely love my personalised phone case & it’s a small world air pod case - looking to order more. Sincerely a phone case obsessed girly x
4 March 2026
Unprompted review
Fun Cases
This was my first time ordering from this brand - so I didn’t really know what to anticipate. I was very content and liked my customised accessory from Fun Cases (F1-themed bottle flask). During the process - team communicated at each and every stage by keeping me updated and would send really kind emails to thank me for the purchase. I would recommend and reorder.
4 March 2026
Unprompted review
Great product for a really good price…
Great product for a really good price excellent speedy service and great communication.
27 February 2026
Unprompted review
I absolutely love my case and it looks amazing
I absolutely love my case and it looks so good, considering that it wasn’t even that expensive either. I will definitely be telling my friends and family about this website. Would 100% recommend to anyone looking to buy a phone case for good quality. I also love the fact that you can customise the edges of the phone case and choice between two colours (black and clear)
3 March 2026
Unprompted review
I love my phone case I had it…
I love my phone case I had it personalised as well
26 February 2026
Unprompted review
Very happy with my laptop sleeve
Very happy with my laptop sleeve, it arrived quickly and it looked exactly the same as it did online.
2 March 2026
Unprompted review
The lunch bag we ordered was dreadful
The lunch bag we ordered was dreadful. The image isn’t even sewn on the bag, it needs attaching with Velcro.
It’s one of the worst things I have ordered online and I had to pay the postage to return it, despite it being wrongly advertised. The bag would not last a week in the classroom!
27 February 2026
Unprompted review
Reply from Fun Cases
Hi Amy,
Thank you for your feedback, and we’re really sorry to hear that you were disappointed with the lunch bag you received.
We understand your concerns about the design and durability, and we apologise if the product did not meet your expectations or if the listing was not as clear as it should have been. Your comments are important to us, and we’ll make sure this feedback is passed on to our team so we can review how the item is presented online.
We’re also sorry to hear about the inconvenience of returning the item. We can confirm that the return postage costs have now been refunded to you, as we certainly don’t want you to be out of pocket in this situation.
Thank you again for taking the time to share your experience. Feedback like this helps us improve, and we appreciate you bringing it to our attention.
Best Regards,
Michael Founder, Fun Cases
Chose my case
Chose my case, ordered it, received really quickly, great communication, fab quality case.
8 February 2026
Unprompted review
Custom phone case
It was a smooth transaction. Phone case is amazing. Only flaw is that the tracking number didn't give updates but overall amazing purchase
25 February 2026
Unprompted review
Great quality / price
Great quality / price and so so many patterns to choose from, it literally took me hours to decide. Really happy with the quality of the laptop sleeve.
25 February 2026
Unprompted review
Fast delivery and friendly service
Fast delivery and friendly service. They also offer free gifts if you spend a certain amount.
18 February 2026
Unprompted review
Fell apart a month after receiving.
Would not recommend.
Thought the designs were really cool but my case has come apart around a month after I received it. It just looks like they have glued the design on the back of a normal case, which is now peeling off.
Can't find anywhere to contact them on their website so I messaged them on Instagram asking for a refund but I haven't heard anything back.
21 February 2026
Unprompted review
Reply from Fun Cases
Hi Carly,
Thanks for taking the time to leave a review. We're really sorry to hear that your case didn’t hold up as expected, that’s certainly not the experience we want our customers to have. We’d really like the opportunity to make this right for you.
Unfortunately, we’re not able to locate your order from your Trustpilot username, but if you could please email hello@funcases.com with the email address used for your order and your order number, our customer service team will happily look into this for you.
We appreciate you bringing this to our attention and hope we can resolve this for you as quickly as possible.
Best Regards,
Michael Founder, Fun Cases
Unique case with snoopy on the front
Unique case with snoopy on the front, interesting design with clip on back so not as to distract from front design.
19 February 2026
Unprompted review
Everything so cute and adorable 💝
16 February 2026
Unprompted review
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