Fun Cases Reviews 3,253

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers had a great experience with this company. Many customers are really happy with the quality of the products, especially phone cases, noting their sturdiness, strong build, and appealing designs. People appreciate the ability to customize items and the wide selection available, often finding the prices reasonable for the quality received. The delivery service is frequently praised for its speed and efficiency, with many orders arriving promptly and well-packaged. However, some customers also mentioned issues with product quality, such as designs peeling off, cases breaking quickly, or screen protectors not adhering properly. There were also occasional concerns regarding order accuracy, with incorrect items being sent or personalized details being misplaced, and some experienced longer than expected delivery times.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the overall... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing satisfaction with the ordering process,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding products to be a good value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My case is really nicely printed. I designed and customised the case myself. The only issue I had was it took me 2 weeks for my case to arrive. According to customer service this is due to backlog fro... See more

Rated 4 out of 5 stars

Overall really happy with the case and the quality of it! I got a spider man phone case for my new phone and although delivery did take a little longer than a week I couldn't be more happier with the... See more

Rated 4 out of 5 stars

I ordered a case and there was a longer wait than expected due to a backlog over the Christmas period, which I completely understand — especially as a family-run business. Sadly, the design has be... See more

Rated 5 out of 5 stars

This was my first time ordering from this brand - so I didn’t really know what to anticipate. I was very content and liked my customised accessory from Fun Cases (F1-themed bottle flask). During the p... See more


Company details

  1. Fashion accessories shop

Written by the company

Founded in 2012, Fun Cases set off on a mission to provide the young teenagers of the world with super cool phone cases, and we're certainly on our way to doing so! Fun Cases is proudly a family run business, with a very hard-working team. We specialise in YouTuber phone cases, being named the home of the YouTuber phone cases. Having sold over 50,000 cases, satisfying hundreds of customers on a daily basis, we're one of the fastest growing phone case & accessory retailer in the UK.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely beautiful phone case

Absolutely beautiful phone case. Was looking specifically for a Stitch one for my friends daughter for her birthday. Very well made, and I was surprised as they literally had 10s and 10s of phone models to choose from. They also offer initial on a case free of charge. Great price and amazing service.

8 February 2026
Unprompted review
Rated 4 out of 5 stars

A fantastic and good quality phone…

A fantastic and good quality phone case. My daughter loves it. Although it took time to arrive when I contacted customer services I received a reply immediately with an apology for the delay and the phone arrived two days later. Thank you I’ll definitely be using funcases again.

13 February 2026
Unprompted review
Rated 4 out of 5 stars

Marvelous

All items arrived in a timely manner and in great condition. The packaging is unique, and the sustainability partnership is awesome. The customization is fantastic too. An improvement would be to make the laptop sleeve color more bold and vivid, especially the yellow. A highlighter/neon yellow would be more appealing.

15 February 2026
Unprompted review
Rated 2 out of 5 stars

Had my keyring and phone case ordered…

Had my keyring and phone case ordered together but delivered seperately. The issue was, they placed the phone screen protector inside the phone case and it was stuck, so by the time it came out it was broken. Not very clever to whoever packaged this together, and won't be ordering from here again.

13 February 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Hi Katie,

We’re really sorry to hear about your experience and that your screen protector arrived damaged. That certainly isn’t the experience we want our customers to have.

Unfortunately, we’re not able to locate your order from your Trustpilot username, but if you could please email hello@funcases.com with the email address used for your order and your order number, our customer service team will happily look into this for you.

We appreciate you bringing this to our attention and hope we can resolve this for you as quickly as possible.

Best Regards,

Michael Founder, Fun Cases

Rated 5 out of 5 stars

Why I support small businesses

Good choice of phone cases not found anywhere else. High quality and customisable. You can tell the company cares about its customers - always a pleasure to support small businesses. Thank you

13 February 2026
Unprompted review
Rated 1 out of 5 stars

My case broke after just 2 months

My case broke after just 2 months. Guarantee only lasts for 30 days. The glue came unstuck and it looked like a very small smear to hold a heavy phone. Really upset as it cost $60 to get it to me - cute pattern but the quality of this product is really poor- don’t buy one!

13 February 2026
Unprompted review
Fun Cases logo

Reply from Fun Cases

Hey Jade,

Thank you for your feedback. We’re sorry to hear that you experienced an issue with your phone case.

All of our products come with a 30 day guarantee. Unfortunately, after reviewing your order, we can see that the guarantee period had expired as the order was delivered more than 30 days ago.

With that said, we do appreciate you bringing this to our attention. As a goodwill gesture, we have offered you a 20% discount code to use on your next order.

We hope this helps and that we’ll have the opportunity to provide you with a better experience in the future.

Best Regards,

Michael Founder, Fun Cases

Rated 5 out of 5 stars

Quirky case for teenager

My teenage son chose a case for his college laptop which suits his quirky taste and sense of humour. Nicely packaged, fairly swiftly delivered.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Im very impressed with this company

Im very impressed with this company
Bought a lovely phone case but when it arrived it had a bit of loose stitching along the bottom seam .I took a photo and sent it to them and got a replacement straight away without having to send original back. So polite ,efficient and honour their product

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Reasonable price and great quality product. I ordered the Lando helmet phone case and it looks great. Very durable. The shipping did take longer than anticipated but this was down to an influx in orders which just goes to show how popular the business is.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Print and fast delivery

We made a custom print variant of a case my daughter wanted that was only available in America and cost more to ship that the case itself.
FunCases made an excellent job with the print and shipped it promptly and my daughter loves it more that case she initially wanted.
Will definitely shop here again and recommend to others.

18 December 2025
Unprompted review
Rated 2 out of 5 stars

expensive shipping and big disappointment

Very cute and lovely designs. I ordered a phone case and I knew shipping could take a while, but after a week I received an email saying I had to pay an additional 14 euros in extra shipping costs because the UK is no longer part of the EU. I was not warned about this beforehand. This made made the case quite expensive. Once it finally arrived, I was very happy with it, until I discovered that I can no longer use contactless payment on my phone because of the case. Unfortunately, because the case was personalized with my initials, I was also unable to return it. A big disappointment.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Awful quality

The case itself looks nice and is as described but the quality is terrible. I ordered the flip case and the cards just don't stay in the holder and the fabric is coming away so cardboard is on display and looks awful. The magnet where the flip case sticks to the back of the case doesnt stay either. It feels like such a cheap case and it wasn't cheap.
Also ordered screen protectors, they don't stick properly onto phone, the fingerprint recognition does not work and they slide off. So disappointed and would never order again or recommend.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

I ordered a case and there was a longer…

I ordered a case and there was a longer wait than expected due to a backlog over the Christmas period, which I completely understand — especially as a family-run business.
Sadly, the design has begun to peel off, which was disappointing. I contacted the company and received a response advising that as the purchase was over 30 days old, it fell outside of their guarantee period, although I was offered a voucher towards another purchase.
I replied to explain that due to a family bereavement, I wasn’t able to contact them sooner. Unfortunately, I haven’t heard back since, but I remain hopeful that a positive resolution can still be reached.
UPDATE 11/2/26.
I have today been contacted and a replacement has been arranged. I am very grateful for their understanding of my situation. I know I will be buying from them again. Thank you.

2 February 2026
Unprompted review

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