Fundbox Reviews 4,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding funding options and quick approvals. However, some customers also noted issues with their credit line being reduced without prior notice. A few other people also felt that the weekly repayment schedule was demanding. Some reviewers were not happy with the customer service, mentioning difficulties in reaching a responsive and knowledgeable human, and feeling that support was automated and unhelpful.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and knowledge of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, professional, and... See more

Payment

Customers consistently note positive experiences with payment, praising the flexible funding options and... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re a founder, you’re crazy for not using them. Bluevine wouldn’t accept us because we were large enough for reoccurring rev, (200,000 yearly income, 70+ rev) wasn’t able to take our loan like a... See more

Company replied

Rated 5 out of 5 stars

The entire experience from funding to dashboard interface to the team is outstanding. It is rare to engage with a finance group that treats a small business with kindness, that SEES you and wants to h... See more

Company replied

Rated 5 out of 5 stars

I was behind on my taxes from a couple years of bad health problems which meant I didn't qualify for a number of traditional tools I was using (revolving business credit line). This filled the gap and... See more

Company replied

Rated 5 out of 5 stars

Jerrod C. on the payment team has been top notch! He has been willing to work with our company with all the ups and downs. He always follows though with what he says, and is constantly looking for ne... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial Institution

Written by the company

Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.

Fundbox Chosen As A 2019 Red Herring Top 100 North America Winner

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Trustworthy

Trustworthy

23 December 2025
Fundbox logo

Reply from Fundbox

Hi Tara, thank you for your 5-star review, and trusting Fundbox to help you grow your small business! We look forward to continue to help you meet your business goals!

Rated 5 out of 5 stars
Fundbox logo

Reply from Fundbox

Hi Belay, thank you for your 5-star review! We're happy to hear you're having a great experience, and that Fundbox has been a helpful asset to your small business! We appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Rated 1 out of 5 stars

Irratic and undependable

Many of the negative reviews are from people who did not get approved or don't recognize this genre of lender for what they are. Here's the perspective from someone who actually worked did business with them. I got approved and did several loans over quite sometime with no issues. Worked my way up to a $30k credit line. Then I went out and financed 6 Jeeps independently for my business for $250k resulting in over 30 inquireys, dropping my score below 700. No late payments, ne derogatory marks, just 6 new accounts and a lot of inquiries. I logged into my Fundbox account only to say my account was under review and additional funding was unavailable. I called and they said it was just routine, but if I paid off my account early it would result in a faster review. It felt deceitful, but I paid it off early thinking there's no reason why they would not come up with a favorable review. As soon as I paid it off they said they were suspending my account for 6 months and would review it again December 19th. I felt tricked. On December 18th I got an email from them saying they were cancelling my account. Again, no negative marks on my credit and in fact, 6 months of 6 Jeeps loans being paid on time. Again, I felt tricked. Fundbox can run their business however they see fit, but for me as a businessman of 41 years I need to depend on the companies I do business with. Fundbox is not a company that can be depended on.

18 December 2025
Unprompted review
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Reply from Fundbox

Hi Eric, thank you for sharing this feedback. We understand that the actions we take, may lead to negative reactions. Please email feedback@fundbox.com with the email address associated with the account, as well as any additional details you'd like to provide, and we'd be happy to take a look into this.

Rated 5 out of 5 stars

Vamshi with support was so helpful

Vamshi with support was so helpful, patient and professional.

18 December 2025
Unprompted review
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Reply from Fundbox

Hi Joan, thank you for your 5-star review, and kind words for Vamshi; we'll be sure this feedback is passed along! We're happy to hear that Vamshi was patient and professional while helping you out! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Great company

IFundbox is a great service and I recommend it to any business owner for having a line of credit thats easy to operate and they have good support.

18 December 2025
Unprompted review
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Reply from Fundbox

Hi Mark, thank you for your kind review, and recommendation! We're happy to hear you've had a positive experience with our Support team, and that you're finding our platform easy to use! We look forward to continuing to help you grow your small business!

Rated 5 out of 5 stars
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Reply from Fundbox

Hi Thomas, thank you for your 5-star review! We're happy to hear you're finding everything easy to use! We appreciate you choosing Fundbox to help grow your small business!

Rated 1 out of 5 stars

Too intrusive and no means t

Before speaking with anyone your application sought to intrude on my banking and business information. Even though this is an application process, there should not be such an intrusive means of directly accessing my books, or my bank without any communication or safe guards.
There also is no means to cancel the application and unsubscribe from your system, which is a violation of the federal CAN‑SPAM Act.

If an email has no unsubscribe mechanism at all, hides it, or makes it unreasonably difficult to use, that message is generally considered non‑compliant with CAN‑SPAM.

17 December 2025
Unprompted review
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Reply from Fundbox

Hi there, thank you for providing this feedback. We take these allegations seriously, and would like to take a look into this for you. Please email feedback@fundbox.com with the email address associated with your Fundbox application, and we'd be happy to provide more information.

Rated 5 out of 5 stars

I love the easiness of accessing funds…

I love the easiness of accessing funds I need to pay bills and help with marketing.

16 December 2025
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Reply from Fundbox

Hi LPs Freight Movers LLC, thank you for your 5-star review! Our goal is to make it easy for small business like yours to have access to capital, and we're happy to hear we have done just that! We look forward to continuing to help your small business grow!

Rated 5 out of 5 stars

Good tool

Fund went you need it

15 December 2025
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Reply from Fundbox

Hi Sosa Noble Snack LLC, thank you for your kind review! We're happy to hear that Fundbox has been a helpful tool for your small business! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Great communication

Great communication, helpful and professional

15 December 2025
Unprompted review
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Reply from Fundbox

Hi Andres, thank you for your 5-star review! We're happy to hear that you had such a positive interaction with our Support Team! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Amazing service!

I had a great experience with the help of Vamshi!

12 December 2025
Unprompted review
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Reply from Fundbox

Hi LJuanal, thank you so much for your positive review, and kind words for Vamshi; we'll be sure this feedback is passed along! We're happy to hear Vamshi took such great care of you! We appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

Solid resource

Fees are expensive. However this company has been there for me when others would not. I am greatful!

12 December 2025
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Reply from Fundbox

Hi KSR Trucks, LLC, thank you for your kind review! We're happy to hear Fundbox has been there for your small business, when others were not! We appreciate you choosing Fundbox, and look forward to continuing to help grow your small business!

Rated 5 out of 5 stars

Fundbox has been a real asset to growth…

Fundbox has been a real asset to growth in our company. Having the extra financing allows for us to pay vendors quicker and keeps our supplier base solid. The foundation of our company is supplier relations. It allows for us to take care of the customers to the best of our ability

12 December 2025
Unprompted review
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Reply from Fundbox

Hi Tim, thank you for such a positive review! We're happy to hear that Fundbox has been able to ensure your vendors, suppliers, and customers are well taken care of, and that we've helped in your business growth! We look forward to continuing to help your business thrive!

Rated 5 out of 5 stars

Fundbox is easy to work with

Fundbox is responsive, easy to use, and quick. Options are presented in a clear way, and there are no surprises when it comes to fees.

11 December 2025
Unprompted review
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Reply from Fundbox

Hi Rob, thank you for your 5-star review! We do our best to be as transparent as possible, and we're happy to hear that we've met that goal! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

Flexible, Efficient, Consistent & Fast.

We have been using Fundbox for over 5 years now, and actually ceased using any other type of capital or credit lines due to their consistency in the market, ease of use and fair and efficient rates.

11 December 2025
Unprompted review
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Reply from Fundbox

Hi IAC Professionals, thank you for such a kind review, and being such a loyal customer over the past 5 years! We're happy hear that Fundbox has been there for your small business, and that you're finding everything easy to use! We truly appreciate you choosing Fundbox, and look forward to many more years of growth!

Rated 5 out of 5 stars

Sabigh M is Phenomenal!

Sabigh M is who made my experience with Fundbox 5-stars. If I could give him a higher rating I would! He is extremely professional, personable, and works hard to give clients a rewarding customer service experience. I truly enjoyed working with him. He is such an asset to Fundbox! Give that many a raise and a promotion!

10 December 2025
Unprompted review
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Reply from Fundbox

Hi Kimberli, thank you for your 5-star review, and kind words about Sabigh; we'll be sure this feedback is passed along! We're happy to hear Sabigh took such great care of you, and worked with you to come to an agreed upon solution that worked for you and your small business! We truly appreciate you choosing Fundbox, and look forward to continuing to help your small business grow!

Rated 5 out of 5 stars

Fundbox is Amazing

Fundbox is Amazing they understand the needs of instant funding in the business world and do everything they can to help match your needs

9 December 2025
Unprompted review
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Reply from Fundbox

Hi Nicholas, thank you very much for your kind review! We're happy to hear that Fundbox has been able to work with you, to help you meet your small business needs! We greatly appreciate you choosing Fundbox, and look forward to continuing to help you meet your business goals!

Rated 1 out of 5 stars

They charge abusive interest rates

They charge abusive interest rates; they play with people’s money and the effort of hardworking individuals. Do not take out a loan, because you will end up paying five times more.

9 December 2025
Unprompted review
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Reply from Fundbox

Hi XA, thank you for your feedback. Please email feedback@fundbox.com with the email address associated with your Fundbox account, as well as details surrounding your experience, and we'd be happy to look into this.

Rated 5 out of 5 stars

Great help with Rahul

Great help with Rahul. Very well done.

9 December 2025
Unprompted review
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Reply from Fundbox

Hi Dr. Sandra Wyrick, thank you for your positive review, and kind words for Rahul; we'll be sure this feedback is passed along! We're happy to hear Rahul took such great care of you, and was able to help resolve any trouble you were experiencing! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

While waiting on accounts payable short…

While waiting on accounts payable short on cash to keep buisness going is upwards battle expansion is harder so a Lil help goes a long way.

12 August 2025
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Reply from Fundbox

Hi Omar Porter Professional Paint, thank you so much for your kind review! We're happy to hear Fundbox has been a helpful asset to your small business! We look forward to continuing to help you meet your small business goals!

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