Fundbox Reviews 4,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding funding options and quick approvals. However, some customers also noted issues with their credit line being reduced without prior notice. A few other people also felt that the weekly repayment schedule was demanding. Some reviewers were not happy with the customer service, mentioning difficulties in reaching a responsive and knowledgeable human, and feeling that support was automated and unhelpful.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and knowledge of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, professional, and... See more

Payment

Customers consistently note positive experiences with payment, praising the flexible funding options and... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re a founder, you’re crazy for not using them. Bluevine wouldn’t accept us because we were large enough for reoccurring rev, (200,000 yearly income, 70+ rev) wasn’t able to take our loan like a... See more

Company replied

Rated 5 out of 5 stars

The entire experience from funding to dashboard interface to the team is outstanding. It is rare to engage with a finance group that treats a small business with kindness, that SEES you and wants to h... See more

Company replied

Rated 5 out of 5 stars

I was behind on my taxes from a couple years of bad health problems which meant I didn't qualify for a number of traditional tools I was using (revolving business credit line). This filled the gap and... See more

Company replied

Rated 5 out of 5 stars

Jerrod C. on the payment team has been top notch! He has been willing to work with our company with all the ups and downs. He always follows though with what he says, and is constantly looking for ne... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial Institution

Written by the company

Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.

Fundbox Chosen As A 2019 Red Herring Top 100 North America Winner

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very fast and easy to deal with.

Very fast and easy to deal with.

12 May 2025
Fundbox logo

Reply from Fundbox

Hi Tradesman Services, thank you for your kind review! We're happy to hear you're having a great experience, and that you've found Fundbox easy to deal with! We appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

excelente thanks

excelente thanks

3 December 2025
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Reply from Fundbox

Hi MV Global Consulting LLC, thank you for your positive review! We're happy to hear you're having a great experience! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

Comes in Clutch during offseason

Comes in Handy when having Cash Flow issues, or waiting for customers to pay their bills.

3 December 2025
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Reply from Fundbox

Hi there, thank you for your kind review! We're happy to hear that Fundbox has been a valuable tool when those cashflow needs arise! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Rated 1 out of 5 stars

Apparently UNTRUST PILOT became a…

Apparently UNTRUST PILOT became a pay-per-review.

Always start at reading the bad reviews. Also Fundbox has a an automatic response prompt to reply to each message.

No bueno.

בושה

3 December 2025
Unprompted review
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Reply from Fundbox

Hi Jonathan, we appreciate you sharing your feedback. Should there be any other feedback you'd like to share, please email feedback@fundbox.com.

Rated 5 out of 5 stars

Fundbox has been great for my business…

Fundbox has been great for my business when I needed quick cash to complete a project. They have been great to work with.

2 December 2025
Unprompted review
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Reply from Fundbox

Hi Eddie, thank you for your 5-star review! We're happy to hear that Fundbox has been a helpful asset to your small business! We look forward to continuing to help bridge those cashflow gaps when they arise!

Rated 5 out of 5 stars

Super easy to receive and pay funds

Super easy to receive and pay funds. Great customer experience.

2 December 2025
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Reply from Fundbox

Hi Darron, thank you for your 5-star review! We're happy to hear you're having a great experience, and that you're finding everything easy to use! We look forward to continuing to help grow your small business!

Rated 5 out of 5 stars

You guys get it....Keep up the good…

You guys get it....Keep up the good work.

12 January 2025
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Reply from Fundbox

Hi Superior Blends LLC, thank you very much for your kind review! We're happy to hear you're having a great experience, and find Fundbox to be a useful tool to help your small business! We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

Perfect helpful

31 October 2025
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Reply from Fundbox

Hi RD Coast Pools, thank you for your 5-star review! We're happy to hear that Fundbox has been a helpful tool for your small business! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Easy to navigate and very user friendly

Easy to navigate and very user friendly

26 November 2025
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Reply from Fundbox

Hi Aram, thank you for your 5-star review! We're happy to hear you're having a great experience and are finding everything easy to use! We look forward to continuing to help you grow your small business!

Rated 3 out of 5 stars

simple to draw funds

25 November 2025
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Reply from Fundbox

Hi JABB LLC, thank you for your review! We're happy to hear Fundbox is available for you when those cashflow needs arise. Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

I am so grateful to the Fundbox…

I am so grateful to the Fundbox customer service team. They exceeded all my expectations, ensuring all my needs were met promptly and professionally. As a satisfied customer, I can confidently say that this company consistently surpasses expectations thanks to its attention to detail and commitment to its customers.

The entire process was quick and easy. I loved how fast they responded to address your needs. 100% recommended.

25 November 2025
Unprompted review
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Reply from Fundbox

Hi Angelina, thank you for such a kind review! We're happy to hear you've had such a pleasant experience with our Support Team, and that they've taken such great care of you! We truly appreciate you choosing Fundbox to help you meet your small business goals!

Rated 5 out of 5 stars

Anna was very helpful and informative

Anna was very helpful and informative. Great experience.

25 November 2025
Unprompted review
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Reply from Fundbox

Hi Steve, thank you for your 5-star review, and kind words for Anna; we'll be sure to pass this feedback along! We're happy to hear that Anna took such great care of you and that you had a pleasant experience! We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

Quick funding

I was short on money for my business and Fundbox made it quick and easy way to get funded!

24 November 2025
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Reply from Fundbox

Hi Willams Remodeling.co, thank you for your positive review! We're happy to hear Fundbox has been a helpful tool when those cashflow needs arise! We look forward to continuing to be a helpful resource for your small business!

Rated 5 out of 5 stars

This\nIs a great company that keeps a…

This\nIs a great company that keeps a constant amount you can borrow and as you pay it back.It becomes more available if you need it. Low interest rate compared to similar apps

24 November 2025
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Reply from Fundbox

Hi Neighborhood Pet Care, thank you for your kind review! We're happy to hear that you're having a pleasant experience, and that Fundbox has been there when those cashflow needs arise! We look forward to continuing to help grow your small business!

Rated 5 out of 5 stars

Convenient & reliable

21 November 2025
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Reply from Fundbox

Hi AC Carrier, LLC, thank you for your positive review! We're happy to hear Fundbox has been a reliable resource for your small business! We look forward to continuing to help your small business grow!

Rated 5 out of 5 stars

Great customer experience!

I worked with Isiah and he was able to walk me through repayment options that fit my small business needs. He was very patient and explained repayment terms.

19 November 2025
Unprompted review
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Reply from Fundbox

Hi C Darden, thank you for your 5-star review, and kind words for Isiah; we'll be sure this feedback is passed along! We're happy to hear Isiah took such great care of you, and patiently shared all applicable information regarding your repayment! We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

This company is awesome

This company is great respond back in minutes and get funded right away

19 November 2025
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Reply from Fundbox

Hi Cortez Construction, thank you for your kind review! We're happy to hear you've received speedy responses when reaching out to our Customer Support teams, and that funds have arrived quickly when needed! We look forward to continuing to help grow your small business!

Rated 5 out of 5 stars
Fundbox logo

Reply from Fundbox

Hi FRP Services LLC, thank you for your 5-star review! We're happy to hear you're having a great experience, and that funds have arrived quickly when needed! We truly appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

easy to navigate

17 November 2025
Fundbox logo

Reply from Fundbox

Hi Bagels Inc, thank you for your 5-star review! We're happy to hear that you're finding our platform easy to use! We appreciate you choosing Fundbox to help you meet your small business goals!

Rated 5 out of 5 stars

Fundbox is a simple

Fundbox is a simple, straightforward, and always available solution in a very rapid and complicated business environment.

13 November 2025
Unprompted review
Fundbox logo

Reply from Fundbox

Hi Daniel, thank you very much for your kind review! We're happy to hear that you're finding everything easy to use, and that we've always been available when those cashflow needs arise! We look forward to continuing to help grow your small business!

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