First time trading with this prop firm. I was skeptical at first (not gonna lie) because of the negative reviews about payouts & account bans… but after seeing them on Prop Firm Match & recommended by... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Daily payout accounts are mad sick, you could reset them at a very sauced price, intraday trailing tho. Payouts are processed very quick usually within an hour or two, good customer service chats.
Company replied
bought evals with them (really good price), but payment wasnt being processed even though it left my bank. contacted support just to be ghosted by Ash... had to create new account to reach out to su... See more
Company replied
The experience with Funded Futures Family has been great. Even when I experienced some troubles with my KYC credentials, Timothy helped me work through them. He was knowledgeable. My wait time was min... See more
Company replied
Company details
Written by the company
At FFF, we provide traders with a structured pathway to achieve their trading goals. Our program is designed to reward consistency and performance, helping traders transition smoothly from evaluations to funded accounts and ultimately prepare traders for the live markets
Contact info
United States
- fundedfuturesfamily.com
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Thank you Ankur for processing my acc
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you!
Tee was absolutely exceptional
Tee was absolutely exceptional, the response time and help received was just what i needed.
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for your review. Our team is glad to help.
Recently my country got restricted and…
Recently my country got restricted and i was able to keep my account and get payouts from it and i achieved my second payout with FFF, hopefully i will get more in the future! Approved in 5 minutes and paid within 1 hours 30 minutes, crazy work!
27 July 2026
Unprompted review
Reply from Funded Futures Family
We are glad to assist. Congratulations on your payout! Remember, hard work and following the rules gets you there!
TEE was EXCEPTIONAL
TEE was EXCEPTIONAL! Thanks to TEE, my issue was resolved under 2 minutes. Give them a raise!
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for your kind review!
Ankur was the customer support agent…
Ankur was the customer support agent who dealt with me. He was excellent.
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for your kind review. Our team is glad to help.
Good support Team Agent Jay from FFF.
Great support Team Agent Jay from FFF. Keep it up my friend.
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for your kind words!
FFF is one of the best frim out here in…
FFF is one of the best frim out here in the Industry has a great experience with the frim ,they are having the best support support system replies under 2min , Thanks to JAY for solving my issue under 5 min I truely appriciate Thank you FFF
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for taking the time to share your thoughts on this topic. We enjoy hearing from you.
Very disappointing experience.
Very disappointing experience.
The customer support is extremely poor. They take a long time to respond, and even when they do, they rarely solve the actual issue. Most of the time, they just read the messages and stop replying, leaving customers without any resolution.
If you expect reliable support when something goes wrong, this is not the place. I hope they improve their customer service because right now it's one of the biggest weaknesses.
20 July 2026
Reply from Funded Futures Family
Thank you for your review. After carefully reviewing your account and support history, we do not believe your review accurately reflects your interactions with our support team.
Our records show that each of your Intercom support tickets was responded to promptly, and our team addressed your questions throughout the conversation. The tickets also indicate that the interactions concluded on a positive note, and there were no unresolved concerns raised before the conversations ended.
If you experienced an issue after those interactions, we would have welcomed the opportunity to address it directly. Our support team is committed to resolving customer concerns, but we can only do so when those concerns are communicated to us. Unfortunately, when conversations end without any indication of an unresolved issue and no further response is received, we have no way of knowing that additional assistance is needed.
We remain committed to providing responsive, professional support and are always happy to help. If there is a specific concern you would still like us to address, we encourage you to contact our support team so we can work toward a resolution.
Jay from customer support helped me…
Jay from customer support helped me resolve a issue in literally under 3 mins and was super helpful thank you
27 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for taking the time to leave a kind comment. We are glad to help.
Amazing customer service
Amazing customer service, New payout process is amazing, A plus firm!
26 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for taking the time to share your thoughts. We are always glad to assist.
Franky is great
Franky is great
He was extremely helpful, professional, and fixed my issue quickly.
26 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you. Our team is dedicated to ensure that issues are resolved.
Pro Velocity
I had a real push & pull relationship with the Velocity account, mainly due to the augmented profit target. But, I’ve come down firmly on the side of Pro-Velocity due to a few factors — namely, the low cost of entry, no activation fee, as well as the daily payout add-on.
20 July 2026
Reply from Funded Futures Family
Thank you for your feedback. We enjoying hearing your thoughts.
I had a payment issue and Ash stuck…
I had a payment issue and Ash stuck with me all the way to the resolution. I now have my account back and I am grateful that someone like Ash handled my issue. Ash, keep up the awesome work!
24 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for your kind review. Our team is always dedicated to solving issues!
I am having great experience with…
I am having great experience with Funded Futures Family and Special thanks to Mr Jay from Support team for giving me quick reply
26 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for sharing your thoughts with us. We are glad to assist you.
TEE was great at helping me
TEE was great at helping me understand next steps for my account since the Evaluation passed. Even on a Weekend TEE and FFF help us out, appreciate it y'all and that is what the FAMILY part is all about.
25 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for sharing your experience with us. We are always glad to assist.
I register with them and then the first…
I register with them and then the first issue I face was I did not able to pass the KYC verification. So I request for manual verification. The support team ask a few documents from me. I provided all documents they asked me. Most important things I get instant support from their support team. Specially the support team agent BHADMUS helped me a lot. He guide me to pass the KYC. They did not take very much time to complete the verification process which is great for me.
25 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for sharing your experience. We understand that sometimes KYC is tricky. However, it is in place to protect everyone!
This company deserve to be rank 1
This company deserve to be rank 1, period.
25 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you, we appreciate the support!
Hi Traders,
Hi Traders,
FFF use KYC system which is worst system which doesn't pass my KYC eve ntough i have passed with more than 15 prop firms instead of FFF.
I have purchased more than 20 evaluation accounts and when i am happy that i finally passed one account,FFF didn't give me funded account because their low level KYC system. others are using veriff , no idea with fff kyc system.
So traders don't spend time and money with the fff prop firm who can take money substiption but it doesn't give funded account due to their kyc system.
They give me chance to manual kyc and it is difficult process which need pdf , printer and works which is not simple and online like other futures prop firm like
Apextraderfunding
lucidtrade
Myfundedfutured
Fundedfutured
Elitetraderfund
FFF KYC system keep rejecting the documents invalid documents provided for address. And it was not veriff is used by many Top trustable prop firms.
So FFF only deducted money of subscriptions and after it pass. It started with complicated manual process which i can't go trough no pdf and no printer etc. so Traders don't spend time and money and efforts to pass with this problematic prop firm.
You can try with lucidtrade,apex etc.
23 July 2026
Unprompted review
Reply from Funded Futures Family
Thank you for your review. Although your review was posted anonymously, you provided enough information in your followup communication for us to locate and review your verification case.
After reviewing your submission, we confirmed that you did not complete the manual verification process as instructed. Several required documents and signed verification forms were not provided, preventing us from completing the verification.
If an applicant is unable to pass our online KYC verification, it is typically because the submitted information or documentation cannot be successfully verified or does not meet our verification requirements. In those cases, we offer a manual verification process as an alternative. However, that process can only be completed when all requested documentation is submitted in full.
Whether you have completed KYC verification with other companies is unrelated to our internal compliance requirements. Each organization maintains its own verification standards and procedures, and we are required to follow ours.
Because the requested documentation was not fully provided, we were unable to complete your verification. If you would still like to proceed, you are welcome to submit the outstanding documents so we can continue the review.
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