Funding Options by Tide Reviews 1,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing funding quickly and smoothly. However, some customers also noted issues with the website not being user-friendly, leading to a frustrating experience for a small portion of people. A few other people also felt that communication could be inconsistent, with some experiencing unresponsiveness after initial contact or receiving excessive spam.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, quick,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tide’s Funding Options Team was honestly a breath of fresh air. I went in expecting a stressful, complicated process, but they turned it into something smooth and easy. They walked me... See more

Rated 5 out of 5 stars

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more

Rated 5 out of 5 stars

I am hugely impressed with Petya Petrova, my Business Finance Specialist, one of the better choices I’ve made in a long time. She made the process of obtaining a loan, very fluid, very articulate... See more

Rated 5 out of 5 stars

First class service. Shubman was extremely helpful with the entire process. He responded quickly to my many questions and guided me through. Highly recommend, and it less than 24 hours to get the fina... See more


Company details

  1. #85 of 163 best companies in Non-bank financial service

Written by the company

Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.

We're a business finance marketplace

Written by the company

Simple and straightforward
We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
Technology with personality
With the right combination of our tech and our people, we never take the easy route when it comes to customer service!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 5 out of 5 stars

Drew Johnston

From start to finish my account Manager Drew from Tide was great. He explained everything fully so we was aware of everything we were signing up too.
I would strongly recommend Tide if you were looking for working capital for your business.

Thanks Jay Premium Air Ltd

26 November 2024
Rated 5 out of 5 stars

Can’t rate Lewis at Tide highly enough

Can’t rate Lewis at Tide highly enough. He took time to understand our business and then presented us successfully to the right lender. At the same time he reduced our current interest rate and this has enabled us to invest more into our Camping Business for 2025.

23 November 2024
Rated 5 out of 5 stars

Excellent service 👏

I just want to take this opportunity and thank Funding Options and very Special Thanks Thivija, for an excellent service from start to finish.Thivija was very friendly and helpful.
I would highly recommend and I will definitely use their services again in the near future.

20 November 2024
Rated 5 out of 5 stars

Tim Eastwood at Funding Options made…

Tim Eastwood at Funding Options made the whole process very easy and straightforward. I felt well informed and confident in the deal we had offered. I have used funding options twice now and would definitely recommend to others. Thank you Tim 🙂

13 November 2024
Rated 5 out of 5 stars

Great company, definitely recommend

I had the pleasure of working with Liam at Funding Options, and I couldn’t be more impressed with his exceptional service.

Liam’s communication skills are top-notch; he kept me informed at every step and was always available to answer my questions, no matter how small. Thanks to Liam’s hard work and commitment, I was able to secure the financing we needed quickly and efficiently.

I highly recommend Liam and funding options to anyone seeking financial assistance. He truly goes above and beyond to ensure his clients’ success. Thank you, Liam, for your outstanding support and for making a significant difference in my financial journey!

5 November 2024
Rated 1 out of 5 stars

Very pushy if no longer required

Had a call today with Nikola, left the call annoyed. Told him I no longer require as I managed to sort my cash flow out, carried on to proceed about how taking this loan would boost my credit score. Once I ran the figures on the proposal offered on a 24 month loan it would work out to be 5K in interest! I would only of required a short term loan and for 3 months it would work out at £600 interest. No credit score boosting is worth paying that excess. Then proceeded to state my annual turnover and that it would be a small proportion on the interest. I mean, what’s that got to do with you when I’ve said I’m not interested? Wouldn’t recommend for any business lending

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Nikola Stefanov-a legend!

I went through a comparison site for a business loan, and was picked up by Nikola Stefanov at funding options. He was amazing at helping me get the right information across to the loan company, and was prompt in his response when I had any questions or queries. He's a credit to the company and would advise anyone needing advice around a business loan to go to Nikola! Thank you again

22 October 2024
Rated 5 out of 5 stars

A good service overall

A good service overall. It took about 2-weeks for the funds to arrive. There was a slight hiccup with the online PG. The only issue was that there is a 24-hour window for the counter signature which we weren’t aware of. It went through fine the 2nd time. The communication was excellent throughout, so I’m definitely happy to give a 5-star review

21 October 2024

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