Funding Options by Tide Reviews 1,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing funding quickly and smoothly. However, some customers also noted issues with the website not being user-friendly, leading to a frustrating experience for a small portion of people. A few other people also felt that communication could be inconsistent, with some experiencing unresponsiveness after initial contact or receiving excessive spam.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, quick,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tide’s Funding Options Team was honestly a breath of fresh air. I went in expecting a stressful, complicated process, but they turned it into something smooth and easy. They walked me... See more

Rated 5 out of 5 stars

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more

Rated 5 out of 5 stars

I am hugely impressed with Petya Petrova, my Business Finance Specialist, one of the better choices I’ve made in a long time. She made the process of obtaining a loan, very fluid, very articulate... See more

Rated 5 out of 5 stars

First class service. Shubman was extremely helpful with the entire process. He responded quickly to my many questions and guided me through. Highly recommend, and it less than 24 hours to get the fina... See more


Company details

  1. #85 of 163 best companies in Non-bank financial service

Written by the company

Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.

We're a business finance marketplace

Written by the company

Simple and straightforward
We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
Technology with personality
With the right combination of our tech and our people, we never take the easy route when it comes to customer service!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 5 out of 5 stars

Had a great experience working with…

Had a great experience working with Ethan who was on the end of the phone every step of the way and worked tirelessly to resolve every issue and get the best deal he possibly could for me as quickly as possible, Ethan was very understanding of our situation and made every effort to acquire exactly what we needed

30 December 2024
Rated 5 out of 5 stars

Great service

The best company I've ever dealt with for my finances. Their rates are high, but it's worth it if you need quick cash flow.

27 December 2024
Rated 5 out of 5 stars

Mike was friendly

Mike was friendly, knowledgeable and understanding. He gave me realistic options for my business and kept me up to date with the process throughout.

23 December 2024
Rated 5 out of 5 stars

Nav was extremely helpful and genuinely…

Nav was extremely helpful and genuinely seemed to have our business's best interests at heart, rather than just focusing on what would benefit Tide. He was also readily available, which was greatly appreciated given our very busy schedule. Thank you, Nav!

20 December 2024
Rated 5 out of 5 stars

Great fast service

I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.

19 December 2024
Rated 5 out of 5 stars

Great Service

Nav was very helpful and provided us with suggestions and advice on the options available. This enabled us to make an informed decision. Very supportive - will definitely use for advice and support in the future.

16 December 2024
Rated 5 out of 5 stars

Funding Options very helpful

Harry at Funding Options was really helpful. Managed to get us a deal better than expected, especially when one of the lenders we had been more or less provided a deal with, had messed us about for two weeks. I would definitely recommend their service.

13 December 2024

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