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Funding Options by Tide Reviews 1,389

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TrustScore 4.5 out of 5

4.7

Non-bank financial service
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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing funding quickly and smoothly. However, some customers also noted issues with the website not being user-friendly, leading to a frustrating experience for a small portion of people. A few other people also felt that communication could be inconsistent, with some experiencing unresponsiveness after initial contact or receiving excessive spam.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, quick,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tide’s Funding Options Team was honestly a breath of fresh air. I went in expecting a stressful, complicated process, but they turned it into something smooth and easy. They walked me... See more

Rated 5 out of 5 stars

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more

Rated 5 out of 5 stars

I am hugely impressed with Petya Petrova, my Business Finance Specialist, one of the better choices I’ve made in a long time. She made the process of obtaining a loan, very fluid, very articulate... See more

Rated 5 out of 5 stars

First class service. Shubman was extremely helpful with the entire process. He responded quickly to my many questions and guided me through. Highly recommend, and it less than 24 hours to get the fina... See more

Company details

  1. #85 of 163 best companies in Non-bank financial service

Written by the company

Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.

We're a business finance marketplace

Written by the company

Simple and straightforward
We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
Technology with personality
With the right combination of our tech and our people, we never take the easy route when it comes to customer service!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 5 out of 5 stars

Really impressed

Really impressed with Tide from start to finish. Good options were available and explained fully by some very knowledgeable, patient and helpful advisors. A big thank you to Lewis King for patiently working through the processes with us.

10 March 2025
Rated 5 out of 5 stars

Reece went the extra mile

Reece, our Finance Specialist went the extra mile to find the option that suited our needs. He stayed late to ensure we got the funding on Friday, instead of having to wait over the weekend. We recommend Funding Options, they will really try and help.

10 March 2025
Rated 5 out of 5 stars

What an experience

My experience today with these guys has been Amazing. Within 48hrs they turned all my stress to smiles. Pooja was excellent and managed to turn things around on the same day. What a star she is. I am much grateful.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Communication and Outcome

I am very happy with the response and outcome from Funding Options by Tide. My business was requesting a temporary loan facility and new banking arrangements. Their communication was excellent throughout and outcome from start to finish straight forward. I thoroughly recommend both Tide Banking and Funding Options by Tide if you are considering these options.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

I just wish they were honest

I was promised and assured that I would be paid on certain days multiple times, only to find out that it hadn't been accepted after wasting a week. This has knock-on effects on my business based on preparing for the loan to arrive. Save yourself the headache; just apply directly, as the loan provider won't even be able to talk to you about the application. Priscilla wouldn't call me back or answer any messages, really disappointed as the service was great until then. Applied directly and was approved.

31 January 2025
Unprompted review

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