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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, helpfulness, and commitment to securing the best outcomes. Many highlight the exceptional customer service, noting that agents go above and beyond, providing clear explanations and constant updates. People appreciate the quick response times and the overall smooth, stress-free process, often succeeding where other companies have failed. However, some customers expressed dissatisfaction with the company's communication methods.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Consumers find service to be positive, highlighting the personalized and attentive approach from staff like... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers praise the proactive and helpful contact... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really appreciate George going to the extra effort to get a better rate and loan for me . Previous company's seem to just try once and quickly give up . In a world where you can feel like your talking... See more

Rated 5 out of 5 stars

There is not enough space available for the review we need to give because Jack Tran went above and beyond for our company. Even when we gave up trying, he absolutely refused to and kept fighting for... See more

Company replied

Rated 5 out of 5 stars

I was seeking a cash injection to support the purchase of stock from a manufacturing base in China. George has been very attentive, he grasped our requirements quickly from a simple brief and shopped... See more

Company replied

Rated 5 out of 5 stars

The service we’ve received from Amo in our quest for additional funding to support the purchase of some new machinery has been outstanding, what a guy! He worked hard but fast to give us a range of ch... See more

Company replied


Company details

  1. Finance broker
  2. Business broker

Written by the company

Skyscanner for business finance - view your matched lenders in 90 seconds or less. See rates, reviews, and our broker expertise and find your ideal business funding partner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OMG i could not recommend them enough!

OMG i could not recommend them enough!! Archie was phenomenal and managed to get us a business loan within three days! He knew exactly what he was talking about and how to help us! I saw the negative reviews before i took the plunge so if you are reading those too i would say take the plunge!!

13 September 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Jit,

Thank you so much for your great review and positive feedback! We will be sure to pass this on to Archie and thanks again for working with us at FundOnion! Keep in touch and we look forward to hearing from you soon to see how business is going.

Thanks,

FundOnion Team

Rated 1 out of 5 stars

Illegal spam

I have received spam emails from this company, sent to different personal email addresses of mine. These addresses have never belonged to a company, so this spam is illegal in the UK.

It looks like this company is using Go Data for their marketing, I've received dozens of illegal spam emails as a result of companies trusting Go Data's claim to have only legitimate business contacts in their database.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Spammers

They keep sending spam emails to info@ our domain - they have obviously guessed this as it's not a real email address but it goes into our catch-all.

26 August 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi UKTP,

Thanks for your feedback.

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 1 out of 5 stars

MORE Spam emails from this outfit

MORE Spam emails from this outfit - to a "guessed" email that we have never used.
So, either they are happily spamming companies and wasting their time or they are paying a company with a dodgy list of email addresses.
Should I ever need any business finance - it will NOT be from this crowd.

Well Done, the dual spamming act of the CEO (ex lawyer) and the CCO who requested I remove their names from this review, they are obviously so proud of their actions.

They also offer :-

“Boost Your Growth: Smart Small Business Marketing Strategies”

I would suggest that taking marketing advice from this shower of spammers would not be the smartest route to success.

I NEVER UNSUBSCRIBE FROM "SPAM" IT MERELY CONFIRMS THE EMAIL ADDRESS IS ACTIVE.

DO YOU NORMALLY GUESS EMAIL ADDRESSES AND SPAM THEM??

WHERE DO YOU GET EMAIL ADDRESSES FROM????

23 August 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Philip,

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 5 out of 5 stars

Got a business loan through Fund Onion

Got a business loan through Fund Onion. Only took a week or so to receive the funds. Very grateful to Tyler Wilson for being v approachable, professional and proactive. Thank you so much for looking after to me :)

19 August 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi there,

Thanks so much for the positive review and feedback on working with Tyler! It was a pleasure to assist your business, please do keep in touch.

Thanks,
FundOnion Team

Rated 1 out of 5 stars

Spammers

Spammers. Never opted into their junk.

19 August 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Andy,

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 1 out of 5 stars

GDPR breach - Repeat emails

Repeat emails, despite me never signing up to or agreeing to receive them. Despite unsubscribing several times and emailing them direct I still receive them, a clear breach of GDPR.

Shocking

16 August 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Michael,

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 1 out of 5 stars

Shame there's no zero stars

Shame there's no zero stars. These guys got my email from somewhere - no idea where - and have spammed me several times. I am not a business. I'm an author. I have no need or interest in them. Finally demanded that they remove all references to me under the GDPR rules and if they don't, I'll be on to the Information Commissioner.

15 August 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Michael,

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 1 out of 5 stars

Unsolicited SPAM Email

Unsolicited SPAM Email
This outfit are purchasing emails from a dodgy supplier and sending emails to my company with a guessed address "info@xxxxx"
My company is asset & cash rich, so doesn't need finance. In the unlikely event that we ever would, guess who we will NOT use??

So why are you emailing a guessed and no existant email address at my company? I never signed up for it.

I HATE companies that do this.

Unsubscribing merely proves to scammers that the address is live, thus becoming more valuable to them.

It is up to you to clean up your database, and/or stop paying dodgy outfits to email their no doubt "fully validated list of decision makers", not me.

23 July 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Philip,

We do market to businesses to whom we believe there may be interest in our services.

Generally, businesses who have a strong balance sheet and cash position are able to obtain the best financing rates and terms.

If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 1 out of 5 stars

Another unprofessional company sending…

Another unprofessional company sending unwanted spam emails to my business email address without consent.

20 June 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Chris,

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 5 out of 5 stars

Great service!

Great service! We needed a loan for our business and Henry was great from the start, found one that would suit our needs as a business and delivered first class service. The loan was agreed in days and that was partly because we didn’t provide the information that he needed, but Henry kept chasing a simple and providing clarification needed before sign off. It wasn’t a pushy service, we are happy with the whole process.

29 May 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Dammy, thank you for the positive feedback and we'll make sure to pass this onto Henry. Really pleased you found the experience easy and smooth.

All the very best and please feel free to contact us again should it become a requirement in the future!

Thanks,
FundOnion Team

Rated 1 out of 5 stars

Unsolicited spam emails

Unsolicited spam emails! I have never contacted them or used their services. I don't know where they got my email, but there is one thing that is absolutely going to guarantee that I never use any service or company and that is sending me spam emails!!!!!

17 June 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Andrew,

We do market to businesses to whom we believe there may be interest in our services. If you do not wish to receive emails, please click the unsubscribe link or send an email over to dpo@fundonion.com and we can do this manually for you.

Thanks,
FundOnion Team

Rated 5 out of 5 stars

A good company to work with

Really responsive, understood our needs, made the whole process very smooth and came back with great solutions.

1 June 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Thanks Jenny and delighted to hear it was a smooth process.

All the best and please keep in touch!

Thanks,
FundOnion Team

Rated 5 out of 5 stars

Great service, great result

Henry provided us with a solution that fitted our needs and delivered the final outcome in days.
He would have been quicker if we had got our information ready for him same day instead of in three days.

31 May 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Simon, thank you for your review and really pleased to hear that Henry was able to provide speedy support on your applications.

Wish you all the very best with your business, please keep in touch!

Thanks,
FundOnion Team

Rated 5 out of 5 stars

great service

13 May 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Thank you! Please keep in touch and we wish you all the best in the meantime.

FundOnion Team

Rated 5 out of 5 stars

Second time with FundOnion - not disappointed!

This is the second time that we have used FundOnion and the results have been excellent. Aaron understood our requirements, was diligent at compiling our proposition and collating and presenting the information to prospective lenders. The results were better than we had anticipated with full funding at a very competitive rate being offered and accepted. I strongly recommend.

3 May 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Thanks for noting your positive experience working with Aaron and the rest of the team here at FundOnion! We appreciate the feedback. Wish you all the best with your business and keep in touch!

Thanks,
FundOnion Team

Rated 5 out of 5 stars

I would recommend FundOnion

I would recommend FundOnion. Henry Wong was extraordinary - he communicated clearly, did not over promise and was personable, trustworthy and friendly. As a busy business, it is difficult to find the time to research who is best to approach for funding for growth. I recommend FundOnion.

7 May 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Srihari, thank you for sharing your experience! Delighted to hear that Henry was able to help and we appreciate the positive feedback!

Thanks,
FundOnion Team

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