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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, helpfulness, and commitment to securing the best outcomes. Many highlight the exceptional customer service, noting that agents go above and beyond, providing clear explanations and constant updates. People appreciate the quick response times and the overall smooth, stress-free process, often succeeding where other companies have failed. However, some customers expressed dissatisfaction with the company's communication methods.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Consumers find service to be positive, highlighting the personalized and attentive approach from staff like... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers praise the proactive and helpful contact... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really appreciate George going to the extra effort to get a better rate and loan for me . Previous company's seem to just try once and quickly give up . In a world where you can feel like your talking... See more

Rated 5 out of 5 stars

There is not enough space available for the review we need to give because Jack Tran went above and beyond for our company. Even when we gave up trying, he absolutely refused to and kept fighting for... See more

Company replied

Rated 5 out of 5 stars

I was seeking a cash injection to support the purchase of stock from a manufacturing base in China. George has been very attentive, he grasped our requirements quickly from a simple brief and shopped... See more

Company replied

Rated 5 out of 5 stars

The service we’ve received from Amo in our quest for additional funding to support the purchase of some new machinery has been outstanding, what a guy! He worked hard but fast to give us a range of ch... See more

Company replied


Company details

  1. Finance broker
  2. Business broker

Written by the company

Skyscanner for business finance - view your matched lenders in 90 seconds or less. See rates, reviews, and our broker expertise and find your ideal business funding partner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A genuine financial research

I had spent a long time researching loan possibilities, encountering the normal and unusual roadblocks. Angelo swept the obstacles aside or avoided them in a very short timscale. First class at leaving me through it made sure it will be where I start next time

26 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Don,

Thank you for sharing your experience! We're thrilled Angelo could swiftly navigate your loan research hurdles. Providing top-notch service is our priority, and we're glad to have met your expectations. Your confidence means a lot.

If you need assistance or have inquiries in the future, don't hesitate to reach out. We're here to help.

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Excellent experience

I recently had the pleasure of working with Turgy Olennu at FundOnion, and I couldn't be more pleased with the experience.

What truly set Turgy apart was his effort to provide excellent customer service. He was always available to answer my questions, provided clear explanations, and ensured that I felt completely supported every step of the way.

9 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Cristina,

Thank you for sharing your positive experience! We're delighted to hear that Turgy provided excellent customer service and went above and beyond to support you.

Should you require further assistance or have any questions in the future, please feel free to reach out. We're here to help.

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Aaron has been amazing since the…

Aaron has been amazing since the get-go! He has helped me through the process explaining everything, keeping me updated with progress and helping and supporting me to understand the process.

Aaron it has been a pleasure to work with you, thanks for all your help!

22 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi David,

We're thrilled Aaron provided exceptional support! Your positive feedback is greatly appreciated. We'll ensure Aaron receives your thanks. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing us!

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Excellent communication throughout and…

Excellent communication throughout and a speedy efficient process - thanks to Tyler

25 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Paul,

Really pleased to hear that you had a positive experience and Tyler was able to support your case quickly and effectively!

Thanks for your confidence in us and we wish you all the best with your business.

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Turgy was exceptional

I worked with Turgy, and what a great efficient chap he was. He was very proactive with communication and finding the best deals for me. 5 out of 5.

19 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

We're delighted to hear about your positive experience with Turgy! Being proactive and efficient are key qualities we strive for. We'll make sure Turgy receives your commendation. Thank you for the stellar review and for choosing us!

Thanks,

FundOnion Team

Rated 5 out of 5 stars

I would recommend FundOnion

I would recommend FundOnion. Tyler Wilson was excellent - he communicated clearly, did not over promise and was personable, trustworthy and friendly. As a busy business, it is difficult to find the time to research who is best to approach for funding for growth. This is where a broker like FundOnion comes into its own.

24 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Yewa,

Thank you for your review! We're thrilled to hear such great feedback about Tyler and of course even more thrilled to know that we were able to provide value to your business - that's what it's all about!

Wish you all the very best and should you require any further assistance in the future please do get in touch.

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Very happy with Fund Onion

Very happy with the effort and thought given by Henry to help my business secure funding. Lots of options given and advice on the best structures for the borrowing.

22 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Jennie,

Delighted to learn that you had a positive experience with Henry - we will be sure to pass the good feedback onto him!

Thank you for working with us and trusting FundOnion. All the best and please get in touch should you have any further questions or require any assistance.

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Second time working with Archie👌

Second time working with Archie and with Fund Onion to acquire funding - can’t fault them at all very easy and transparent to work with! 5/5 Service I wouldn’t look anywhere else

22 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

We're thrilled to have had the opportunity to assist you again, and it's wonderful to hear that Archie and our team at Fund Onion delivered another excellent experience! Transparency and ease of collaboration are super important to us. Thank you for your trust and loyalty. We're here for you whenever you need us.

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Angelo made the process so easy

Angelo made the process so easy. Very helpful in all areas. Very understanding of personal opinions and patient.

8 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Carl,

We're delighted to hear that Angelo made your experience seamless and enjoyable! Providing helpful and understanding service is a top priority for us. We'll be sure to pass along your kind words to Angelo. Thank you for choosing us, and don't hesitate to reach out if you need anything else!

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Great service!

From start to finish, Turgy and the team were both highly professional and personable. The contact was clear and concise and found multiple ways of successfully funding our small business. Completed and funds in Our account without any hassle or issues. Great service. 10/10

29 February 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Drew,

We're thrilled to hear about your positive experience with Turgy and our team! Delivering professional and personable service while securing funding for your small business is what we aim for. We're delighted we could make the process smooth and hassle-free for you. Thank you for the glowing review!

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Tyler Wilson @Funding Onion was a…

Tyler Wilson @Funding Onion was a massive help to my company when we needed it. He worked hard to get us the business loan that worked for us and our needs. If asked, I wouldn't hesitate in recommending the Funding Onion team and Tyler.

25 March 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Diodoro,

It's fantastic to hear that Tyler provided such valuable assistance to your company! Working hard to secure the right business loan for your needs is what we strive for. Thank you for your recommendation and for trusting Tyler and the Fund Onion team. We're here for you whenever you need us!

Thanks,

FundOnion Team

Rated 5 out of 5 stars

Brendan and Brian at Fund Onion.

Brendan and Brian at Fund Onion.

These gentlemen go above and beyond, we needed working capital in our business. Our year on year growth had made financing day to day whilst growing further difficult.
Brian andBrendan quinckly grasped our business plan and found finance to suit.
First class service, fast , professional understanding and very much on their game .
Will recommend to anyone looking for business finance.
Mark and James Grantham
Director
Lincolnshire Drainage Solutions

12 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Thank you for sharing your experience, Mark and James! We're thrilled that Brian and Brendan could assist with your business's working capital needs. Understanding your business plan and providing tailored finance solutions is our priority. Your recommendation means a lot to us. We're here to support you further whenever needed.

Thanks,

FundOnion Team

Rated 1 out of 5 stars

Ignorant and Scammy

'Alicia' called our office everyday, sometimes twice a day requesting to speak to my director. She tried qualifying the call by saying he'd clicked on their website back in September (5 months ago). I respectfully informed her I'd spoken to my director and we did not require FundOnions services. She laughed and said she would call back this afternoon and keep calling until she spoke to him - Never going to happen. Number blocked.

16 April 2024
Unprompted review
FundOnion logo

Reply from FundOnion

Hi B.

Thank you for your review and feedback here. We have looked into this and spoken with Alicia to ensure a good quality of communication going forward.

Thank you and we wish you all the best.

Thanks,
FundOnion Team

Rated 5 out of 5 stars

A good helpful experiance from start to…

A good helpful experiance from start to finish especially from their agent Archie Williams who was helpful ,friendly , proffessional throughout the process.
What was originally a daunting process was made easier by Fund Onions transparrent approach.

I would recommend Fund Onion to anyone in need of swift assistance

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Aaron did an exceptional job for us. He was quick to understand our specific requirements and worked really efficiently and quickly to find and secure the right solution for us with excellent and highly responsive communication throughout the process.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

I have known about Fundonion for…

I have known about Fundonion for sometime through their agents Brendan and Dylan who have had contact with my business but I have been grateful for their exceptional work on business finance support for our company. I highly recommend their service to anyone needing urgent and ongoing financial assistance for their business.

4 April 2024
Unprompted review

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