I'm really worried my gift will not arrive before Christmas even though I ordered it weeks ago!! I have now sent 4 emails regarding this. My last 2 emails have not been responded to.... Order numbe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
FunStuff.ie – Bringing Joy to Kids Across Ireland & the UK! At FunStuff.ie, we specialize in high-quality kids' ride-ons, electric cars, trampolines, and outdoor toys, making playtime more exciting than ever! As a trusted Irish retailer, we are passionate about providing top-notch products, excellent customer service, and fast delivery across Ireland & the UK. With years of experience, we take pride in offering a wide range of safe, durable, and fun-filled toys that spark imagination and adventure. Whether you're looking for the perfect birthday gift or an exciting new ride-on for your little one, FunStuff.ie has you covered! Why Shop with Us? ✅ Huge Selection of Kids' Ride-Ons & Toys ✅ Fast & Reliable Delivery 🇮🇪 🇬🇧 ✅ Excellent Customer Support ✅ Trusted by Thousands of Happy Customers Shop now and experience the FunStuff.ie difference! 🚗🎉 🌟 Visit Us: www.funstuff.ie 🌟
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great product. Communication top notch. Was kept updated on delivery status and very helpful when I rang for advice on what would best suit my 5 year old
It really upsets me to leave a one star review for an Irish company but unfortunately we have just been misguided and let down.
My 3 year old asked for a pink ride on tractor for Christmas, I ordered one from this company on 28th Nov, and was told delivery was between 7 and 12 working days. After the 7th day I reached out as I still hadn't received an update on the shipment. I was told that the warehouse is busy and that they would get around to picking my item and that it would be guaranteed Christmas delivery. I reached out again just before the 12 working days as I had noticed that the item went out of stock online, but was told that my item was safe and that it would definitely be here by Christmas. On the 12th day, which was Tuesday 15th December, I reached out once more as I still hadn't received a shipment update and it was at this point I was told it was out of stock and if I would I like a refund.
My partner rang and managed to speak to Gerry and we were told he would try and see if our item was there in the warehouse in Tyrone. He phoned later that day to say the item was found and would be shipped the next day at the latest. I rang the office on the Wednesday and spoke to a lady who advised that Gerry only sourced a tractor that morning and it would be shipped. I asked about picking it up from Tyrone myself and was told thats not possible. Thursday and Friday were pretty much the same, phonecalls being told it was waiting to be shipped. Gerry phoned my partner this morning, to say that the item is on hold and won't be delivered by Christmas, which has forced us to get a refund. I dont want to leave an angry review, only an honest one based on how this situation unfolded. But I feel angry, I am absolutely unable to source another one at this point which leaves me in a worrying position. I ordered this item 3 weeks ago and this time could have been used sourcing one elsewhere. It's a really tough outcome and not the one I certainly wanted for Christmas morning.

Reply from www.funstuff.ie
Delivery person left Christmas present at the front door very visible and there was no contact about item being delivered and upon opening item was missing bolts very disappointing

Reply from www.funstuff.ie
I'm really worried my gift will not arrive before Christmas even though I ordered it weeks ago!! I have now sent 4 emails regarding this. My last 2 emails have not been responded to....
Order number 33827 - FYI Elaine has responded to me this morning but I'd appreciate any means to hurry the delivery at this point.
Just to say my order arrived today having switched courier. I spoke to a lovely man in the Limerick office yesterday and he really helped me out and got things rolling for me so very grateful to him.

Reply from www.funstuff.ie
I recently ordered a Christmas present for my son from Funstuff, and I’m incredibly impressed with their service. The item was delivered very quickly, but when it appeared to have been sent to the wrong location, the company went above and beyond to help. They responded to me promptly—even outside of their normal working hours—and reassured me that they would look into the issue right away. Their communication was friendly, efficient, and genuinely caring. Fantastic customer service and a company I’d happily order from again.
Sonia

Reply from www.funstuff.ie

Reply from www.funstuff.ie
Funnstuff.ie were a pleasure to deal with. Gave great advice on what to get for each age. Very efficient in responding to messages.
Thanks again

Reply from www.funstuff.ie
We purchased a drift cart with funstuff.ie for my 5 year old son. He absolutely loved it but one day the drive failed on one wheel. Funstuff.ie and their team were very prompt and professional on their replies to me. They replaced the drive motor for me and were a pleasure to deal with throughout. A very family orientated business that actually listens to the customer. Rare in this day and age 😳. A great experience and I will be a return customer for sure. Thanks funstuff.ie

Reply from www.funstuff.ie

Reply from www.funstuff.ie
Santa brought a Drift Kart for our 7-year-old which he loves. A number of months later, we had an issue whereby the kart wouldn't work and wouldn't charge. The team at funstuff.ie were excellent. They troubleshooted the issue and provided replacement parts to get the kart back running again. I highly recommend the drift kart and also buying from funstuff.ie for their after-sales service.

Reply from www.funstuff.ie
Highly recommend this company, service is top class, jeep is hours of fun and after sale customer service has been top class. *****

Reply from www.funstuff.ie
Don't receive items had to wait ages and still nothing to claim my money back as was messing me about
After purchasing a Drift Kart I started to experience some issues with the Kart cutting out randomly. I contacted the Retailer & they forwarded me on a digital customer care form to fill out. I filled out & sent back. The response back was almost instantly. Where I purchased the Kart wasn't actually FunStuff.ie. The retailer had simply passed the buck by asking me to fillout the link from funstuff.ie. (I assume Funstuff.ie wholesale to other retailers/distributors) Funstuff.ie replied to my emails even though I wasn't their customer. After a couple of phone calls we located the issue & I was able to rectify the issue. Funstuff.ie went above & beyond. Ive ordered replacement wheels directly from them now & cutting out the place where I bought the Kart. Couldn't recommend them enough.

Reply from www.funstuff.ie
Delivered in perfect condition and works perfectly. Can't ask for more than that.

Reply from www.funstuff.ie
Very good service! It's not first time when I ordered here

Reply from www.funstuff.ie
Second time buying from them would def recommend,

Reply from www.funstuff.ie
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.