furmoo.com Reviews 293

Ordered arrived, overnight delivery. Just as described.
I have ordered many items and to date have had no issues (fingers crossed it stays this way).
I have found Furmoo’s response to queries have been received within 24 hours, most being within a couple of hours.
Top notch NZ company.

Superb products arrived on time love the purse just what I ordered. Fantastic customer service cannot fault Furmoo always will be a great customer

Love all the products I have purchased over the years 😍

Bought a mystery bag and did not disappoint! Ended up with a couple beautiful handbags, unfortunately only got one strap. However I reached out to Furmoo and got a quick response and another strap sent out at no additional cost- received it a couple days later. Such quick communication and helpful service! Keep up the amazing work!

Genuinely love Furmoo - service & products alike! All of the items I’ve purchased have been great quality (& I own A LOT) & the one time I had an issue they were VERY quick to offer really helpful service. I love that they are a family business, based in NZ, creating job opportunities & very transparent about how they operate, & all their materials are ethically sourced. Thank you, from a very happy (maybe slightly obsessed) customer!

Absolutely love my wallet so happy with my purchase can’t wait to buy more from furmoo!!

I bought a lovely cross body bag, it’s very well made and comfortable. I just travelled for 8 days and wore it every day.

Fantastic slippers. Amazing quality. Great communication. Fast shipping. Awesome range of products.

I have been purchasing Furmoo products since 2020 and I absolutely LOVE them, I am obsessed. I have Wallets, bags, moodles, pillow case covers and cannot fault them! My orders always arrive promptly. I brought my moodles in 2021 and they’re still in fab condition considering I wear them daily! Highly recommend Furmoo 😍

Another fantastic handbag purchased but not for me for my daughter graduating.She loves her leather tote which is perfect for her new job as will carry laptop and other essentials and looks professional! Order received on time as advised when ordering it would be 21 days.
Thankyou Furmoo team Quality and Customer Service 💯

I love my Furmoo! Where do I start? My handbag, my travel bag, my slippers and the hide I bought to recover a chair are all great quality and were delivered quickly with great comms. Very happy repeat customer!

I can't fault Furmoo for product or service as both were impeccable. System worked as you'd expect: Clicked on site, chose product and postage, paid, waited a few days and my new favourite bag arrived....and I love it!

I have been shopping with Furmoo since 2022 and have always had a great experience.

My first purchase was the keep in check wallet, this is thrown in my bag everyday and is still in great condition.
The bags have also stood the test of time, showing no signs of wear.

I love the mystery boxes and the Facebook sales. They have never failed to disappoint.

Furmoo is now a go to when I am thinking of gifting a bag etc. to friends and family.

I love my furmoo bags, I have 2 that I use for different purposes (a small one for going out and a larger one for work) and a matching wallet. They are all over a year old now and still look as good as new with no shedding or broken bits.
Their customer service is also great- I ordered one for my mum for mothers day and asked for a note to be included that it was from me, this was done with no problems at all - mum loves her bag.
Yes they do take awhile to arrive-howver this is clearly stated when ordering and my goodies have always arrived well within the time frame they give so no problem from me.
Give them a try you won't be disappointed.

I have bought several Furmoo bags, the quality, design and service from the Furmoo team is outstanding.
There are always some good bargains and mystery parcels are amazing and fun too!

The staff are always helpful and friendly both with online requests/purchases and instore when there used to be a physical store. The products I have purchased have always exceeded my expectations! They are well-made, durable, and worth every penny.

Wonderful customer service and absolutely gorgeous products! Love my Furmoo bags!

I’ve bought many times from FURMOO, and I recommend this local company to many. Any issues I’ve had have been responded to quickly.
I get lots of positive comments about my many bags that I use in rotation.
Can’t love these products enough.

The handbag I got from them was top quality. Looks lovely. The delivery was quick.

Quick and easy and beautiful quality!!