NCRSSFTY Reviews 

177
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were let down by their experience overall. Many customers reported that their orders never arrived or were significantly delayed. People also faced considerable difficulty contacting the company, with calls often unanswered and emails going without response. Reviewers frequently mentioned a lack of communication regarding order updates and tracking information. When contact was made, responses were often unhelpful, sometimes blaming couriers without providing solutions. Furthermore, people reported significant problems with refunds, often not receiving their money back even after orders were cancelled or items were not delivered.

What people talk about most

Order

People report negative experiences with order, with many customers stating their orders were never fulfilled... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a lack of communication and... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Customer communications

Consumers find contact to be a source of frustration, with many reporting a complete lack of communication... See more

Product

Users describe negative interactions with product, with many reporting that items were never received despite... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid! Ordered some drawer runners, never delivered. When I challenged they said “checking with Evri” then radio silence. When I challenged again, they said “no reasonable answer from Evri”. Strong se... See more

Rated 1 out of 5 stars

Purchased from them over 4 weeks ago, reading the reviews I wished I had not bothered, WARNING stay away from them. First response blamed Evri, which is a common theme reading the reviews. No respons... See more

Rated 1 out of 5 stars

Do not buy from Furnica. I have just visited their TrustPilot out of curiosity if my issue in not receiving my products was unique, but it looks like it’s the norm with them. I have tried contacting t... See more

Rated 1 out of 5 stars

The order never arrived! I ordered it in July 2025. Reported to Furnica office and they said the parcel has been lost/undelivered by Evri. I asked for tracking number and they ignored me. Quic... See more


1.3

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(177)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All 5/5

I have bought some fittings for my New kitchen. Really Pleased by the quality and prices. All great Thank you!

7 October 2022
Unprompted review
Rated 3 out of 5 stars

The reviews on this place are bad

The reviews on this place are bad, and because of this I panicked,
I hadn’t received my goods after a week, so I phoned asking where are they and if there not sent could I have a refund please? A very polite man said he would look into it and email what has happened.
Straight away he did, it hadn’t been processed, so all cancelled and refunded.
Well didn’t think I’d get a refund, just looked now and hadn’t seen the refund the very next day.
Even though I never received my products all was good, I think it’s a small firm with not enough staff so the flow of it isn’t working maybe.

20 July 2022
Unprompted review
Rated 4 out of 5 stars

Had the cheek to send me a…

Initially I submitted a poor review for this website owing to my order not being delivered on time. After communicating with supplier, it transpired that it was the courier at fault and not furnica.Co.uk, in view of this I have retracted my original assessment of 1 star and I would like to revise it to 4 stars. RA

4 April 2022
Rated 1 out of 5 stars

No delivery, no contact

Ordered 10 days ago, no delivery. Contacted the company, no answer so when asked to leave a message it just cuts you off. Tried the ‘contacts’ page on their website and it is corrupted somehow and will not let you fill-in the form. Looks like I’m £50 down the drain.

4 April 2022
Unprompted review

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