NCRSSFTY Reviews 

177
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were let down by their experience overall. Many customers reported that their orders never arrived or were significantly delayed. People also faced considerable difficulty contacting the company, with calls often unanswered and emails going without response. Reviewers frequently mentioned a lack of communication regarding order updates and tracking information. When contact was made, responses were often unhelpful, sometimes blaming couriers without providing solutions. Furthermore, people reported significant problems with refunds, often not receiving their money back even after orders were cancelled or items were not delivered.

What people talk about most

Order

People report negative experiences with order, with many customers stating their orders were never fulfilled... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a lack of communication and... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Customer communications

Consumers find contact to be a source of frustration, with many reporting a complete lack of communication... See more

Product

Users describe negative interactions with product, with many reporting that items were never received despite... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid! Ordered some drawer runners, never delivered. When I challenged they said “checking with Evri” then radio silence. When I challenged again, they said “no reasonable answer from Evri”. Strong se... See more

Rated 1 out of 5 stars

Purchased from them over 4 weeks ago, reading the reviews I wished I had not bothered, WARNING stay away from them. First response blamed Evri, which is a common theme reading the reviews. No respons... See more

Rated 1 out of 5 stars

Do not buy from Furnica. I have just visited their TrustPilot out of curiosity if my issue in not receiving my products was unique, but it looks like it’s the norm with them. I have tried contacting t... See more

Rated 1 out of 5 stars

The order never arrived! I ordered it in July 2025. Reported to Furnica office and they said the parcel has been lost/undelivered by Evri. I asked for tracking number and they ignored me. Quic... See more


1.3

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.3

All reviews

(177)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service.

Superb service.. Ordered 30 soft close kitchen hinges on sunday,were delivered by courier tuesday morning.. Well packed and quality looks good..Good comunications of order progress from start to finish.. Would use again.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Very Highly Recommended

I cannot rate their goods highly enough! OK, delivery took around 9 days which held me up a little but the prices are unbelievably cheap compared to other hardware suppliers. I ordered some extra long heavy duty drawer runners and some soft close hinges and the quality is far better than that from the likes of screwfix or similar at a fraction of the price.

4 April 2021
Unprompted review

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