Good products, paid for installation which was done professionally with all packaging cleared away. The reason it's 4 stars rather than 5 is the delivery part. Received conflicting emails about the de... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We loved the chairs which looked even better than the photo. The delivery was also sooner than expected. However, the packaging was badly damaged and one of the chairs had a scrape at the bottom of on... See more
Not at all unhappy this time! We ordered 2 bookcases for our community library and I grumpily went there early to receive them since we'd been told they would arrive between 9.07am and 11.27am. I'm... See more
Company replied
Ordered a 3-drawer filing cabinet which arrived quickly and in good condition and I’m very pleased with how it looks. It’s strong and solid and well-made. It looks great in my home office. I had a... See more
Company details
- #49 of 61 best companies in Office Furniture Shop
Written by the company
Furniture At Work® have been delivering outstanding office furniture products to businesses and organisations of all sizes for over 20 years. Every day we use our experience to provide high-quality office furniture and service at the lowest prices to match your business and home office needs. At Furniture At Work® you’ll find one of the largest collections of Office Furniture in the UK. We stock an impressive variety of essentials for your Office, School or your Home Office. Simply browse our website to check out our full product selection. Here at Furniture At Work®, we aim to deliver an incredible service to small, medium and large businesses across the UK. As the lifeblood of the UK economy, we understand how important it is to get incredible products to businesses at the very best price, something we deliver consistently in a number of ways. Everything you Need For Any Office With over 1 million products on our site, we have the widest available product range that meets the needs of every kind of workplace. No matter where your business is, Furniture At Work is the place to outfit your office. Whether you’re just starting out, giving your site a modern, stylish refresh or kitting out a number of locations, we can provide it all. From office desks and chairs to shelving and storage, we provide a one-stop shop for all your office furniture needs. Flexible Pricing For over 20 years, the Furniture At Work mission has sought to provide outstanding products to UK businesses at the very best price. We consider all our furniture to be priced competitively in the market, and we also provide a price match guarantee if you happen to find what you need cheaper elsewhere. Managing the outgoings of any business is tough, and we want to help. Our preferred method of payment is credit card so that the order gets processed seamlessly but we are also delighted to announce our brand new pay by Invoice service. Simply choose 'Invoice Me' at checkout (no boring forms to fill...), and we'll do the rest. We’ve designed this new service for all businesses, local government, NHS and schools. A Team That’s Here to Help The Furniture At Work brand is built on bringing more than just incredible products at incredible prices. We’re an important part of helping businesses remain operational every day. If you’re unsure what products are right for your environment, our skilled CAD team can work with you to get the most out of your space and ensure you comply with H&S guidelines. If you prefer we will also do a site survey for free so you can stick to what you are good at – growing your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.
Furniture At Work®
Written by the company
- To deliver fantastic service, we’ve built the Furniture At Work® brand on promises that ensure our customers leave happy. One of which is consistently low prices, something we deliver in a number of ways.
- UK’s Best Prices! Here at Furniture At Work, we pride ourselves on offering the very best prices to our customers across the UK. We want to secure British businesses the best deals so they can focus on what’s important – investing in their enterprise. Many of our prices are discounted by up to 60% off the RRP, strengthening our confidence that, with Furniture At Work, you will be getting the best deal possible. For businesses, hospital, schools and more, kitting out your organisation leads to bigger savings. We offer discounts for bulk orders, allowing you to save more for purchasing high volumes of chairs, tables and other workplace furniture. Price Match Promise With our price match guarantee, you can be sure that with Furniture At Work, our prices and value for money cannot be beaten. If you find a lower price for our products from a different supplier, get in touch and we’ll be happy to match that price. But with the promise of 60% discounts on the RRP and discounts on bulk orders, it pays to come to Furniture At Work first for the best chance of getting amazing value on your workplace furniture. Year-Round Savings At Furniture At Work, the price you see is our very best price, no matter the time of year. No sudden increases followed by dramatic decreases – just the best value possible on quality office and workplace furniture. Plus, on top of consistently low prices, bulk discounts and the price match promise, we also run additional promotions every month so you can enjoy even further savings on the furniture you need for your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.
FREE UK Mainland Delivery!
At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.
Standard Delivery
Standard Delivery is our most cost-effective service. Unless stated otherwise in the product description, the majority of items we deliver using this service are flat packed for easy self-assembly once you receive them.
If you opt for this service, your furniture will be delivered to the ground floor or, if it is palletised, to the curb side.
Express Delivery
Express Delivery may be your preferred choice if you need your products urgently. Please note that this excludes bank holidays and weekends.
As with Standard Delivery, if you go for this service your office furniture will be delivered flat packed (unless stated otherwise in the product description) to the ground floor, or to the curb side if palletised.
Delivered & Fully Installed
Delivered & Fully Installed is our most comprehensive service and it could be ideal if you don’t want to move and assemble your furniture yourself.
If you book this service, our expert team will deliver your products to whichever floor you specify and they will also assemble them, ensure they are placed in the correct positions and remove all packaging.
This delivery service removes any stress and hassle from the process of receiving and installing new items of office furniture.
Contact info
89 Seaward Street, G41 1HJ, Glasgow, United Kingdom
- 020 4506 2169
- Info@furnitureatwork.co.uk
- furniture-work.co.uk
4.2
Great
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered and delivered to time
28 April 2026
My PC storage tower arrived as ordered…
My PC storage tower arrived as ordered in good time and well packaged. Excellent service from the company and their delivery agents.
6 May 2026
Great Experience
Have used this company several times now and can thoroughly recommend!
24 April 2026
Very pleased with the prompt service…
Very pleased with the prompt service and filing cabinet fits in perfectly with the office/study decor.
5 May 2026
Very efficient service.Well pleased…
Very efficient service.Well pleased with the product.
22 April 2026
Great products
I purchased two items from this company - a small storage unit which was perfect for my understairs space and a book display unit for my children’s bedroom. Both products were exceptionally well made. The service was great with direct personal communication regarding delivery. I was very impressed.
10 April 2026
Great lockers
Easy to order, great communication throughout. Lockers extremely good quality. Delivered to our desired place.
21 April 2026
Product is great quality
Product is great quality. Only thing that let it down was delivery was meant to be from 9am, the driver turned up at 6:50am he knocked loudly on the door then took a further 20 minutes to locate the item, it was meant to be delivered to a room of choice the item was left inside the front door & not taken to the arranged location.
15 April 2026
Retro Locker
Ordered locker expecting a long wait for it to be made. Received email to confirm would be on its way in couple of weeks giving a delivery date. Arrived a day early. It's everything I wanted & looks totally retro & absolutely fab on its stand.
28 April 2026
Very efficient service with excellent…
Very efficient service with excellent communication
23 April 2026
Very sturdy table
Very sturdy table. Order took longer as my request of metal and wood was not in stock. All good. They estimated delivery for may 1st but to my luck it came earlier! Very easy to ensemble, especially for someone with two left hands like me. Would deffo recommend. Looks sleek and stylish as well!
1 May 2026
Unprompted review
Reply from Furniture At Work®
Hi Zoe
Thank you for your kind feedback. We’re delighted to hear that you received great service from order through to delivery, and we hope you’re very pleased with your notice board. We appreciate your support and look forward to assisting you again in the future.
Not reliable
Not reliable. I have ordered from Furniture at Work quite a few times, and there always seems to be an issue, usually with promised delivery dates not being met. Their customer service is also very poor, with replies often taking two days or sometimes not coming at all. The sales team are overly persistent and will continue calling until you place an order, but this is not matched by the same level of service once the order is placed.
*EDIT: The company has responded to my comment requesting further information, which I have provided. However, nothing has been resolved at this stage. After a 4-week delay, only one item from the order has been delivered and the other is still missing. I am currently trying to reach customer service, but as mentioned previously, responses are slow and issues are not being resolved. Beyond absurd! Extremely disappointed.
2 April 2026
Unprompted review
Reply from Furniture At Work®
HI Marina
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear about your experience and appreciate you bringing this to our attention.
At this stage, we don’t have specific details relating to the issues you’ve mentioned (such as order numbers, dates, or examples of delayed responses), so it’s difficult for us to properly investigate and address what has gone wrong. The experience you’ve described is not aligned with our service standards, and it’s certainly not what we aim to deliver to our customers.
We would very much welcome the opportunity to look into this fully and, where possible, put things right. If you’re able to provide more detail around the orders, delivery dates, or communications you’re referring to, I will personally ensure these are reviewed and escalated appropriately.
Your feedback is important to us, and we are keen to restore your confidence by demonstrating the level of service you should expect from Furniture At Work.
I hope we can work with you to resolve this.
Great value desk
Excellent service, kept informed, good solid desk (actually for sewing studio) husband put together easily. Would recommend.
22 April 2026
Reply from Furniture At Work®
Hi Sue
Thank you very much for your lovely feedback. We’re delighted to hear you were kept informed throughout and that the desk is proving solid and perfect for your sewing studio. It’s great to know it was straightforward to assemble too. We really appreciate the recommendation and hope to support you again in the future.
Very impressed with this company
Very impressed with this company!
Fantastic communication and service, many thanks.
21 April 2026
Reply from Furniture At Work®
Hi Katie
Thank you so much for your kind words. We’re really pleased to hear you were impressed with our communication and service. Your feedback is greatly appreciated and we hope to support you again in the future.
Excellent service from all concerned…
Excellent service from all concerned from start to finish, couldnt have done more to help. Thanks especially to Amber and Cheryl for speeding the order through. New desks arrived and in place in just over 24 hours.
It was a pleasure to do business with you.
23 April 2026
Unprompted review
Reply from Furniture At Work®
Dear Customer
Thank you so much for your fantastic feedback. We’re delighted to hear that you received excellent service from start to finish and that the desks arrived and were installed so quickly. A special thank you for mentioning Amber and Cheryl — we’ll be sure to pass on your kind words to them.
It was a pleasure doing business with you, and we hope to support you again in the future.
Communication was great from start to…
Communication was great from start to finish, including tracking where the delivery was on the day they chairs arrived. Chairs arrived made up and exactly as expected.
9 April 2026
Reply from Furniture At Work®
Hi Sarah
Thank you for your wonderful feedback. We’re delighted to hear that communication was great from start to finish and that the delivery tracking kept you well informed. It’s great to know the chairs arrived fully assembled and exactly as expected. We really appreciate you taking the time to share your experience and hope to work with you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.