Furniture At Work® Reviews 

7,953
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of products, noting items are strong, solid, and often exceed expectations. Many appreciate the efficient service, highlighting the straightforward ordering process and excellent communication. Delivery is often fast and on time, with polite, helpful staff, making the overall experience brilliant. However, some people were dissatisfied with delivery communication, citing conflicting dates or lack of updates. There were also instances of damaged products upon arrival or incorrect and incomplete orders, such as missing parts or wrong items being sent.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with many... See more

Product

Customers consistently note positive experiences with product quality, often describing items as good value,... See more

Quality

Consumers generally express satisfaction with product quality, describing items as strong, solid, well-made,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as brilliant, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good products, paid for installation which was done professionally with all packaging cleared away. The reason it's 4 stars rather than 5 is the delivery part. Received conflicting emails about the de... See more

Company replied

Rated 4 out of 5 stars

We loved the chairs which looked even better than the photo. The delivery was also sooner than expected. However, the packaging was badly damaged and one of the chairs had a scrape at the bottom of on... See more

Rated 5 out of 5 stars

Not at all unhappy this time! We ordered 2 bookcases for our community library and I grumpily went there early to receive them since we'd been told they would arrive between 9.07am and 11.27am. I'm... See more

Company replied

Rated 5 out of 5 stars

Ordered a 3-drawer filing cabinet which arrived quickly and in good condition and I’m very pleased with how it looks. It’s strong and solid and well-made. It looks great in my home office. I had a... See more


Company details

  1. #49 of 61 best companies in Office Furniture Shop

Written by the company

Furniture At Work® have been delivering outstanding office furniture products to businesses and organisations of all sizes for over 20 years. Every day we use our experience to provide high-quality office furniture and service at the lowest prices to match your business and home office needs. At Furniture At Work® you’ll find one of the largest collections of Office Furniture in the UK. We stock an impressive variety of essentials for your Office, School or your Home Office. Simply browse our website to check out our full product selection. Here at Furniture At Work®, we aim to deliver an incredible service to small, medium and large businesses across the UK. As the lifeblood of the UK economy, we understand how important it is to get incredible products to businesses at the very best price, something we deliver consistently in a number of ways. Everything you Need For Any Office With over 1 million products on our site, we have the widest available product range that meets the needs of every kind of workplace. No matter where your business is, Furniture At Work is the place to outfit your office. Whether you’re just starting out, giving your site a modern, stylish refresh or kitting out a number of locations, we can provide it all. From office desks and chairs to shelving and storage, we provide a one-stop shop for all your office furniture needs. Flexible Pricing For over 20 years, the Furniture At Work mission has sought to provide outstanding products to UK businesses at the very best price. We consider all our furniture to be priced competitively in the market, and we also provide a price match guarantee if you happen to find what you need cheaper elsewhere. Managing the outgoings of any business is tough, and we want to help. Our preferred method of payment is credit card so that the order gets processed seamlessly but we are also delighted to announce our brand new pay by Invoice service. Simply choose 'Invoice Me' at checkout (no boring forms to fill...), and we'll do the rest. We’ve designed this new service for all businesses, local government, NHS and schools. A Team That’s Here to Help The Furniture At Work brand is built on bringing more than just incredible products at incredible prices. We’re an important part of helping businesses remain operational every day. If you’re unsure what products are right for your environment, our skilled CAD team can work with you to get the most out of your space and ensure you comply with H&S guidelines. If you prefer we will also do a site survey for free so you can stick to what you are good at – growing your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.  

Furniture At Work®

Written by the company

To deliver fantastic service, we’ve built the Furniture At Work® brand on promises that ensure our customers leave happy. One of which is consistently low prices, something we deliver in a number of ways.
UK’s Best Prices! Here at Furniture At Work, we pride ourselves on offering the very best prices to our customers across the UK. We want to secure British businesses the best deals so they can focus on what’s important – investing in their enterprise. Many of our prices are discounted by up to 60% off the RRP, strengthening our confidence that, with Furniture At Work, you will be getting the best deal possible. For businesses, hospital, schools and more, kitting out your organisation leads to bigger savings. We offer discounts for bulk orders, allowing you to save more for purchasing high volumes of chairs, tables and other workplace furniture. Price Match Promise With our price match guarantee, you can be sure that with Furniture At Work, our prices and value for money cannot be beaten. If you find a lower price for our products from a different supplier, get in touch and we’ll be happy to match that price. But with the promise of 60% discounts on the RRP and discounts on bulk orders, it pays to come to Furniture At Work first for the best chance of getting amazing value on your workplace furniture. Year-Round Savings At Furniture At Work, the price you see is our very best price, no matter the time of year. No sudden increases followed by dramatic decreases – just the best value possible on quality office and workplace furniture. Plus, on top of consistently low prices, bulk discounts and the price match promise, we also run additional promotions every month so you can enjoy even further savings on the furniture you need for your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.

FREE UK Mainland Delivery!

At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.

At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.
Standard Delivery Standard Delivery is our most cost-effective service. Unless stated otherwise in the product description, the majority of items we deliver using this service are flat packed for easy self-assembly once you receive them. If you opt for this service, your furniture will be delivered to the ground floor or, if it is palletised, to the curb side. Express Delivery Express Delivery may be your preferred choice if you need your products urgently. Please note that this excludes bank holidays and weekends. As with Standard Delivery, if you go for this service your office furniture will be delivered flat packed (unless stated otherwise in the product description) to the ground floor, or to the curb side if palletised. Delivered & Fully Installed Delivered & Fully Installed is our most comprehensive service and it could be ideal if you don’t want to move and assemble your furniture yourself. If you book this service, our expert team will deliver your products to whichever floor you specify and they will also assemble them, ensure they are placed in the correct positions and remove all packaging. This delivery service removes any stress and hassle from the process of receiving and installing new items of office furniture.

Contact info

4.2

Great

TrustScore 4 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(7,953)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tables

The tables are of good quality and came well packaged and delivered within 5 working days.

27 May 2026
Rated 1 out of 5 stars

Slow customer service & bad product

Ordered a desk divider and it came with no screws or anything to install it. Emailed them straight away & let them know. No response. Emailed them a day later. No response. I had to order elsewhere & when I called to start the return process, the lady tried to convince me to wait for parts - like I was putting faith in them being reliable! I went elsewhere and I am £40+ down. Go on Amazon and order there. Much better

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great professional installer, smooth service

I’d just like to thank the logistics team for our recent order, particularly the installer of our desks for a smooth delivery process.

Please could you pass on to the relevant people how the installers professional attitude and approachable manner made the delivery go smoothly. Working in a busy GP surgery can pose challenges but thanks to the installer things went quick and flawless, this supported us on what was quite a busy day for the team and we were unable to pass on our thanks on the day due to this.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I was first told that the delivery date…

I was first told that the delivery date was going to be put back for a day and then told it was going to be delivered on the first-advised day. A single young and physically unimposing man managed to bring one of the parcels down the ten steps to my basement office. The package marked "fragile" was too heavy for him to carry, so he manoeuvred it head over tail over my brick driveway. He refused to bring that parcel down to the basement even though I offered to help: he refused to take any packaging away. He was surly and unhelpful on, it seemed to me, anxious to deliver his "quota" for the dayto get his bonus or to keep his job. Appalling service and I shall steer well clear of your Company in the future. I have relayed my disappointment to other Office friends who have made a note of your Company's name.

12 May 2026

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