Fantastic company excellent furniture. I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g... See more
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Review summary
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All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... See more
Company replied
Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... See more
Company replied
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here. Unfortunately had to ret... See more
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Company details
Written by the company
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Contact info
20 High Street, HR9 5BZ, Ross-on-Wye, United Kingdom
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Reply from furniture.co.uk
Hi,
Thank you so much for your kind feedback. We’re delighted to hear that you’re pleased with the product and its quality.
Your comments are greatly appreciated and will be shared with our team.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Kind regards,
The Furniture.co.uk Team
Excellent product
Excellent product, exactly as expected . Fast delivery . Well packaged so arrived in tact.
6 March 2026
Reply from furniture.co.uk
Hi,
Thank you for your wonderful feedback. We’re delighted to hear that the product met your expectations and that you were pleased with the fast delivery and packaging.
It’s great to know your order arrived safely and in perfect condition.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Kind regards,
The Furniture.co.uk Team
A lovely Juliette single bed.
The single bed arrived at the right time, it was easy to put together. The bed is very strong and beautifully made. I am delighted with it. The colour is just right. I love it !
5 March 2026
Reply from furniture.co.uk
Hi,
Thank you for your lovely feedback. We’re so pleased to hear that your bed arrived on time, was easy to assemble, and that you’re happy with its quality and finish.
It’s wonderful to know you’re delighted with it and that the colour is just right.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Hi,
Thank you for your kind feedback. We’re delighted to hear that you’re pleased with the furniture and its quality.
Your comments are greatly appreciated and will be shared with our team.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Kind regards,
The Furniture.co.uk Team
Great quality furniture
I’ve found the ‘Florence’ range of furniture to match the kitchen and my hallway is also the same blue colour as my kitchen so it made sense to get a console table that would also match.
I’ve now bought 4 kitchen bar stools and the hallway console table, they are all exceptional quality and furniture.co.uk are the best price online. Super quick delivery and great communication.
1 February 2026
Reply from furniture.co.uk
Hi,
Thank you so much for your wonderful feedback. We’re thrilled to hear that the Florence range has been a perfect match for your kitchen and hallway, and that you’re happy with your bar stools and console table.
It’s fantastic to know you’re pleased with the quality, delivery speed, and our communication. Your kind words mean a lot to the team.
If there’s anything else we can help you with, please don’t hesitate to get in touch.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your feedback! We’re delighted to hear you’re happy with the quality and that assembly was easy. We really appreciate you taking the time to share your experience.
Kind regards,
The Furniture.co.uk Team
Quality furniture
Love my bedside cabinets. They look lovely and great quality. Ordering and delivery was great too. Would definitely recommend 😃
27 January 2026
Reply from furniture.co.uk
Thank you so much for your lovely review! We’re thrilled to hear that you love your bedside cabinets and that the ordering and delivery process went smoothly. We really appreciate your recommendation! 😃
Kind regards,
The Furniture.co.uk Team
Fast delivery and good quality
Fast delivery and good quality, looked as it did in pics.
15 February 2026
Reply from furniture.co.uk
Thank you for your feedback! We’re glad to hear your order arrived quickly and that the item met your expectations. We really appreciate you taking the time to share your experience.
Kind regards,
The Furniture.co.uk Team
Great company, quality furniture.
Great item and well constructed solid piece of furniture. Easy to put together and brilliant delivery service. The chaps were really helpful.
The units I ordered are in two parts and now they are put together you can see they are slightly different colours which is not great. But as a whole it's a lovely piece and I am pleased with it.
20 February 2026
Reply from furniture.co.uk
Thank you for your detailed feedback! We’re delighted to hear that you’re happy with the quality, construction, and delivery service, and that assembly was straightforward. We’re sorry to hear about the slight colour difference between the units, but we’re glad that overall you’re pleased with your new furniture.
Kind regards,
The Furniture.co.uk Team
Smooth transaction
Smooth transaction, communication good, delivery date on time and the furniture was packaged excellent.
17 February 2026
Reply from furniture.co.uk
Thank you for your kind feedback. We're delighted to hear that you were happy with the smooth transaction, clear communication, on-time delivery, and the packaging of your furniture. Your satisfaction means a lot to our team, and we truly appreciate you taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
Item arrived on time but sadly damaged.
Item arrived on time but sadly damaged.
Impressed with replacement.
18 January 2026
Reply from furniture.co.uk
Thank you for your feedback. We’re sorry to hear that your item arrived damaged, but we’re pleased that the replacement process met your expectations. We always aim to resolve issues as quickly and smoothly as possible, and we appreciate your understanding.
Warm regards,
The Furniture.co.uk Team
Florence table and bench
Very impressed with the quality of the Florence kitchen table and bench set. Lovley grey legs and the table with two leaves makes it very versatile for larger groups and everyday use
Helpful photos and write up thatdiscribes product and clear measurements. Quick to arrive and easy to build. Thank you very much.
15 February 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback. We’re delighted to hear that you’re very impressed with the quality of the Florence kitchen table and bench set and that you like the grey legs and the versatility the two leaves provide for both everyday use and larger gatherings.
It’s also great to know that you found the photos, description, and measurements helpful, and that the table arrived quickly and was easy to assemble. Your kind words mean a lot to our team.
Warm regards,
The Furniture.co.uk Team
Lovely console table
Lovely console table. Very solid and looks beautiful in the living room. Small issue of the round grommets supplied breaking up when putting the legs on, so maybe supply stronger ones. The shop in Ross is lovely, but too small.
15 February 2026
Reply from furniture.co.uk
Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the console table and that it looks beautiful in your living room.
We also appreciate you highlighting the issue with the round grommets supplied when attaching the legs. Your feedback is very helpful and will be shared with our team as we’re always looking for ways to improve our products and packaging.
It’s great to hear you enjoyed visiting our shop in Ross as well. Thank you again for taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
Great Delivery but Mislabelled.
Delivery was swift which was great, although the label on the box had the wrong product description. This caused a bit of anxiety. Spoke to customer service and they were very friendly and apologised. The item in the box was correct.
15 January 2026
Reply from furniture.co.uk
Thank you for your feedback. We’re really pleased to hear that your delivery was swift and that our customer service team were able to assist you quickly.
We’re sorry for the confusion caused by the incorrect label on the box and understand how that could cause some concern. We're glad to hear that the correct item was inside and that the issue was resolved. Your feedback is appreciated and will be shared with our team to help prevent this happening in the future.
Warm regards,
The Furniture.co.uk Team
I ordered my double bed on line
I ordered my double bed on line . It was a smooth transaction. It was as in description in the picture . It was delivered on the date given. Delivery was with 2 gentleman job was done very carefully all the boxes were taken away when they left.
Beautiful bed will recommend and shop from here again.
10 February 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback. We’re delighted to hear that your online ordering experience was smooth and that the bed matched the description and photos perfectly.
It’s great to know that the delivery went well and that our delivery team handled everything carefully and removed all the packaging for you. We’re so pleased that you’re happy with your beautiful new bed and truly appreciate your recommendation.
Warm regards,
The Furniture.co.uk Team
Second delivery of these lovely chest…
Second delivery of these lovely chest of drawers. All super!
5 February 2026
Reply from furniture.co.uk
Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with your chest of drawers and that everything with the second delivery went smoothly.
We really appreciate your support and hope you continue to enjoy your furniture.
Warm regards,
The Furniture.co.uk Team
Total confidence in furniture.co.uk
So pleased with dining table set. Fabulous quality and arrived well packaged. Easy to put together with clear instructions. Delivery was well organised and communication with company was excellent.
2 February 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback. We’re delighted to hear that you’re so pleased with your dining table set and that you found the quality to be fabulous.
It’s great to know that the set arrived well packaged, was easy to assemble with clear instructions, and that the delivery and communication from our team met your expectations. We truly appreciate you taking the time to share your experience.
Warm regards,
The Furniture.co.uk Team
Quick delivery and product well packed
12 January 2026
Reply from furniture.co.uk
Thank you for your wonderful review!
We’re delighted to hear that your delivery was quick and that your product arrived well packed. We always aim to ensure our items reach our customers promptly and in perfect condition, so it’s great to know we met your expectations.
We truly appreciate your feedback and hope you enjoy your purchase.
Kind regards,
The Furniture.co.uk Team
Absolutely fantastic product quality…
Absolutely fantastic product quality and customer support!
11 January 2026
Reply from furniture.co.uk
Thank you so much for your amazing feedback!
We’re thrilled to hear that you’re happy with the product quality and our customer support. Providing fantastic products alongside helpful, responsive service is exactly what we strive for, so your comments truly mean a lot to our team.
We really appreciate you taking the time to share your experience and hope to serve you again in the future.
Kind regards,
The Furniture.co.uk Team
FIRST CLASS
First class service from start to finish. Unit exactly as photograph and great quality.
1 February 2026
Reply from furniture.co.uk
Thank you for your wonderful review!
We’re delighted to hear you received first class service from start to finish. It’s great to know the unit met your expectations and was exactly as photographed, as well as being of great quality.
Your feedback means a lot to us and truly motivates the whole team.
Kind regards,
The Furniture.co.uk Team
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