Fantastic company excellent furniture. I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g... See more
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All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... See more
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Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... See more
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This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here. Unfortunately had to ret... See more
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Company details
Written by the company
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Contact info
20 High Street, HR9 5BZ, Ross-on-Wye, United Kingdom
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Reply from furniture.co.uk
Thank you for your great feedback!
We’re so pleased to hear that your delivery was quick and that the item was exactly as described. We work hard to ensure our products and service meet expectations, so it’s lovely to know we got it right for you.
We really appreciate you taking the time to share your experience.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your kind review!
We’re delighted to hear you were pleased with the service and delivery. Providing a smooth and reliable experience is always our goal, so your feedback is truly appreciated.
We hope to serve you again in the future.
Kind regards,
The Furniture.co.uk Team
The first time they could not deliver…
The first time they could not deliver due to a driver sickness then the other company they use only deliver on certain days so we had no choice but too wait another week they did refund my delivery charge but service still not great
29 January 2026
Reply from furniture.co.uk
Thank you for your feedback.
We are very sorry for the delay you experienced with your delivery. Unfortunately, the initial failed delivery was due to driver sickness, and we understand how frustrating it must have been to then wait an additional week due to limited delivery days with the alternative courier.
While we are pleased we were able to refund your delivery charge, we completely appreciate that this does not make up for the inconvenience caused. This is not the level of service we aim to provide.
Please accept our sincere apologies, and thank you for your patience and understanding.
Kind regards
The Furniture.co.uk Team
Recommend this furniture company 🙂
I already knew this was a good company as I had previously bought a wide Edward Hopper chest of drawers a few years back so when I moved house recently I had space for a smaller chest of drawers so bought one which fits perfectly in a little cove 🙂 as before this furniture is delivered fully assembled so there is nothing for you to do apart from putting the handles on. Well made, yes it’s quite pricey but I think it’s worth it as there is no stress/hours of time involved as there is with flat pack!
28 January 2026
Reply from furniture.co.uk
Thank you so much for your wonderful review.
We’re delighted to hear that you returned to us after your previous purchase of the Edward Hopper chest of drawers, and that your new piece fits perfectly into your new home. It sounds like it was meant to be there 🙂
It’s great to know that you’re pleased with the quality and the convenience of receiving the furniture fully assembled. We understand that avoiding the time and stress of flat pack assembly makes a real difference, so your comments truly mean a lot to us.
Thank you again for your continued support. We really appreciate it.
Kind regards
The Furniture.co.uk Team
Item received was low quality with two…
Item received was low quality with two areas of damage. I placed the order on behalf of someone else who, after much hassle getting it to them, accepted the damage. It should really of have been returned.
21 January 2026
Reply from furniture.co.uk
Good Afternoon,
Thank you for your feedback. We’re very sorry to hear that the item arrived in less-than-perfect condition and for any inconvenience that this may have caused.
We would be happy to look into this further and explore what options are available to either replace or return your order.
You can reach us on 01989 763 343 or at info@furniture.co.uk.
Warm Regards,
Angharad
Reply from furniture.co.uk
Thank you for your lovely review!
We’re delighted to hear that you’re very happy with your purchase. Your feedback is greatly appreciated.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your review!
We’re so pleased to hear that you’re happy with the quality of your furniture. Your feedback is much appreciated.
Kind regards,
The Furniture.co.uk Team
As usual very satisfied with my…
As usual very satisfied with my purchase. Delighted , although drawers are a little tight so may need to ‘wear in’
22 January 2026
Reply from furniture.co.uk
Thank you for your review!
We’re delighted to hear that you’re very satisfied with your purchase. It’s not uncommon for new drawers to feel a little tight at first, and they usually ease with regular use. We’re so pleased you’re enjoying your furniture and appreciate your feedback.
Kind regards,
The Furniture.co.uk Team
100% perfect!
Great company, lovely furniture and perfect customer service. Will definitely buy from them again! Can’t fault them!
17 January 2026
Reply from furniture.co.uk
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with your furniture and that our customer service met your expectations. Your kind words truly mean a lot to our team.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your great feedback!
We’re so pleased to hear you were happy with the price, delivery, and quality of your product. It’s also great to know it arrived safely and well packed.
We truly appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards,
The Furniture.co.uk Team
Fantastic furniture
You can't go wrong with furniture.co.uk. We have purchased two items lately, the gold Juliet Dressing Table and the Juliet large Blanket Box. Both items are exceptional pieces of bedroom furniture. Well made and exceptional quality. We will definately be using furniture.co.uk again soon.
18 January 2026
Reply from furniture.co.uk
Thank you very much for your wonderful feedback!
We’re thrilled to hear how happy you are with your Gold Juliet Dressing Table and Juliet Large Blanket Box. Knowing that you’re pleased with the quality and finish of both pieces truly means a lot to us.
We really appreciate your continued support and look forward to helping you with your next purchase.
Kind regards,
The Furniture.co.uk Team
Really pleased with my console table
Really pleased with my console table. Very easy to order from the website. Delivery was good and kept me updated.
16 January 2026
Reply from furniture.co.uk
Thank you for your lovely review!
We’re so pleased to hear you’re happy with your console table and that you found the ordering process easy to use. It’s great to know the delivery went smoothly and that our updates kept you informed along the way.
We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
The Furniture.co.uk Team
The delivery process was excellent
The delivery process was excellent, I was fully informed prior to delivery.
The breakfast bar and stools were very well packaged and the quality of the bar and stools is excellent.
I would fully endorse this company.
16 January 2026
Reply from furniture.co.uk
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had an excellent delivery experience and felt fully informed throughout the process. It’s also fantastic to know your breakfast bar and stools arrived well packaged and that you’re pleased with their quality.
Your endorsement truly means a great deal to us. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
The Furniture.co.uk Team
Corner Sideboard
I'm so pleased with the sideboard, it's great quality, I love the colour and it fits into the space perfectly.
Very easy to order, I was kept informed of delivery which was within a few days. It was delivered on time and the delivery person was very nice and efficient. All the packaging was taken away as I'd requested.
I would definitely recommend furniture.co.uk.
15 January 2026
Reply from furniture.co.uk
Thank you for your lovely review!
We’re so pleased to hear you’re happy with your sideboard and that it fits perfectly in your space. It’s great to know the ordering and delivery process went smoothly, and that our team looked after everything for you.
We really appreciate your recommendation and hope to see you again soon.
Kind regards,
The Furniture.co.uk Team
Good quality furniture
Easy to use web site. Good quality furniture. Very solid. Well packaged. Quick delivery.
13 January 2026
Reply from furniture.co.uk
Thank you for your great feedback!
We’re delighted to hear you found our website easy to use and that you’re pleased with the quality and solidity of your furniture. It’s also wonderful to know it arrived well packaged and delivered quickly.
We truly appreciate your support and hope to welcome you back again soon.
Kind regards,
The Furniture.co.uk Team
After Sales Service
I wanted to say how impressed I was by a member of their staff Ashleigh.
I bought a desk with drawers in 2020 from the company - it has been great. One of the handles snapped today - it was my own fault for overloading the drawer.
When I wrote to the company, I got a response the same day giving me a place where I could buy an identical handle and my order has just gone through.
I am grateful for this, particularly as I bought the desk with some inheritance money.
29 January 2026
Unprompted review
Reply from furniture.co.uk
Thank you so much for taking the time to share this lovely feedback.
We’re absolutely delighted to hear how pleased you’ve been with your desk over the years, and we’ll be sure to pass your kind words on to Ashleigh. She’ll be thrilled to know she was able to help so quickly.
It means a great deal to us that your desk holds special significance, and we’re so glad we could assist in finding the perfect replacement handle for you.
Kind regards,
The Furniture.co.uk Team
Great company
Great company. Would highly recommend them. The second lot of furniture we’ve bought from them. Delivery excellent.
12 January 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback!
We’re thrilled to hear you’re happy with your second purchase and that the delivery was excellent. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Kind regards,
The Furniture.co.uk Team
Brilliant value for money
Brilliant value for money, really good quality. Delighted with this product.
11 January 2026
Reply from furniture.co.uk
Thank you for your fantastic feedback!
We’re delighted to hear you’re so pleased with the quality and value of your product. Your satisfaction means a lot to us, and we look forward to serving you again.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your feedback!
We’re pleased to hear you found our online ordering simple and that your delivery was confirmed so quickly. We really appreciate your support.
Kind regards,
The Furniture.co.uk Team
Fantastic company excellent furniture.
Fantastic company excellent furniture.
I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g the whole process took 20 minutes they were professional and polite. I will definitely be buying more furniture from them. Excellent service thank you so much.
11 January 2026
Reply from furniture.co.uk
Thank you so much for your wonderful feedback!
We’re thrilled to hear how pleased you are with your double bed and that the assembly team provided such a professional and efficient service. It’s great to know the whole process went smoothly and quickly.
We really appreciate your support and look forward to helping you with your next purchase!
Kind regards,
The Furniture.co.uk Team
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