Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more
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Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more
Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more
Company details
- Home Furniture Shop
- Antique Furniture Shop
- Bedroom furniture shop
- Garden Furniture Shop
- Mattress Shop
- Office Furniture Shop
Written by the company
Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.
Contact info
2 Checketts Road, LE4 5EP, Leicester, United Kingdom
- 0116 235 7786
- ajaz@furnituredirectuk.net
- furnituredirectuk.net
Asks customers to review
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Hasn’t replied to negative reviews
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Good communication and delivery on time…
Good communication and delivery on time the delivery man was helpful and curtius
TOP DRAWER COMPANY
Very easy to order and was impressed by quick response from Furniture Direct as I had accidentally ordered two. Drawers arrived quickly and are exact match to what I already had. Would highly recommend this company
Very poor service
Very poor service. I had to contact the company on multiple occasions to chase delivery. All 3 items of furniture were damaged. Supposed to be redelivered but only one item was redelivered. A real saga. Eventually accepted a discount on the other 2 items just to get it over with. Unprofessional throughout. I would not use them again.
It came very promptly and it was…
It came very promptly and it was exactly what you saw I am absolutely delighted with it everybody comments and I put your name forward once again thank you
Good quality product at a fair price…
Good quality product at a fair price delivered quickly
What more could you want
Simple process,find what you want,pay and order it ,7days later they deliver it, no salesman pushing for commission just simple straight forward process,excellent.
EXCELLENT SERVICE
Forget the Multi shop franchises, that churn out the same things, and charge you a fortune to deliver it.
Great sofa, at a fantastic price.
Excellent service, communication and delivered as promised, for FREE.
I can't recommend highly enough
Absolutely amazing customer…
Absolutely amazing customer service!!!!! I have received wardrobe with a small damage (manufacturer issue). The response and solution came the same day, and issue was resolved very quickly. Highly recommended store******
Uncaring seller.
The table had been mistreated in transit, Part of it had come apart, and a hinge was badly bent. I let the seller know and sent photos. They didn't even reply.
Awful customer experience
Took about 6 weeks to deliver. Driver wanted to dump a bedroom cupboard in the lounge. He insisted delivery instructions are on the website (I would have paid extra at the time of purchase if I’d realised) instead had to give driver £20 cash. He then roughly carried it upstairs. I only realised it was damaged when my partner came home and helped me get the cardboard off. Cardboard full of dust all over my house
Reasonable price and quality furniture
Visted the showroom to check what they had and found some pieces that I liked that would fit in nicely. The prices and quality seemed to be reasonable so made an order for some cupboard units and drawers. Came within 2-3 weeks and happy with the choice i made and help from the staff.
Fast delivery,arrived perfectly
Good price
Good price, Delivered on time, and arrived in good condition, So easy and straight forward, Perfect.
I have had to chase twice for a…
I have had to chase twice for a delivery date and have still not had this confirmed so have not yet received the items which were ordered and paid for three weeks ago.
The product is extremely high quality
The product is extremely high quality. The item was very well wrapped. The only down side was the lack of communication from both the company itself and the courier, as to when the item would be delivered. I had to chase the company to find out, and wasn't updated and then one day it just turned up. Luckily I happened to be at home.
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