Furniture Direct (Leics) Limited Reviews 

689
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more

Rated 5 out of 5 stars

Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more

Rated 4 out of 5 stars

Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more

Rated 5 out of 5 stars

Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more

Company details

  1. Home Furniture Shop
  2. Antique Furniture Shop
  3. Bedroom furniture shop
  4. Garden Furniture Shop
  5. Mattress Shop
  6. Office Furniture Shop

Written by the company

Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.


Contact info

4.0

Great

TrustScore 4 out of 5

689 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(689)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful wardrobe

Beautiful wardrobe, unbeatable price compared with other high street retailers, communication was excellent. Would definitely recommend looking at this company's products before purchasing elsewhere

31 July 2024
Rated 3 out of 5 stars

Close decision as to where we purchased.

Very comfy sofas that we had seen elsewhere and tried out for size.

Local distributor couldn't or wouldn't match Furniture Direct's price but did offer free delivery, free removal of old sofas and longer warranty plus packaging removal, so it was a very close call as to where we purchased.

FD were able to deliver quicker than initially anticipated but that meant very short notice, literally a couple of days, which made a mad dash getting guys in to remove the old sofas in time.

Delivered carefully to the room of choice but wouldn't take all the packaging so had to then make a run to the recycling centre.

Cannot fault the pricing but in retrospect would have been much easier to use local trader even if a few pounds more.

31 July 2024
Rated 1 out of 5 stars

Contacted yourselves re delivery.Was…

Contacted yourselves re delivery.Was told that you would contact me to sort out delivery dates. Got a text late on Tuesday saying it was being delivered on Wed morning, not even by your company, I was hundreds of miles away at the time working. Absolute shambles.

21 August 2024
Rated 5 out of 5 stars

Great service! Super Prices!

As a returning customer, we again received great service from start to finish. The owner and staff are very helpful, happy to answer questions and know their products. The prices are super competitive, even without any voucher codes. Highly recommended.

31 July 2024
Rated 5 out of 5 stars

Recommended retailer

We recently purchased a Wieman sliding door wardrobe from Furniture Direct UK, and we couldn't be happier with our experience. The wardrobe was delivered on time as promised, and it is truly a great addition to our home. The quality and design exceeded our expectations, making it a perfect fit for our needs. Highly recommend Furniture Direct UK for their excellent service and high-quality products!

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much

Thank you so much. There was some confusion about the delivery date, but Furniture Direct listened and responded quickly to put things right. The delivery team were very helpful and respectful. I was cautious about buying online but I'm very satisfied overall with Furniture Direct, the delivery and with my mattress. Excellent customer service. Thank you.

28 May 2024
Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase, the colour and size are just perfect for my room. The guys that delivered my goods were very pleasant and professional. Would certainly recommend and will purchase other goods in the future.

8 June 2024
Rated 5 out of 5 stars

Great service!

Great service! There was a slight manufacturing fault with one drawer. No questions asked they ordered another one and delivered too. Would definitely use again. Brilliant job

6 May 2024
Rated 5 out of 5 stars

Excellent service

Excellent service , needed wardrobes for spare bedroom ordered 3 wardrobe , single and dressing table , items were delivered by helpful driver , couldn’t be happier with wardrobes and service , would definitely buy from again

19 March 2024

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