Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more
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Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more
Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more
Company details
- Home Furniture Shop
- Antique Furniture Shop
- Bedroom furniture shop
- Garden Furniture Shop
- Mattress Shop
- Office Furniture Shop
Written by the company
Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.
Contact info
2 Checketts Road, LE4 5EP, Leicester, United Kingdom
- 0116 235 7786
- ajaz@furnituredirectuk.net
- furnituredirectuk.net
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Hasn’t replied to negative reviews
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Beautiful wardrobe
Beautiful wardrobe, unbeatable price compared with other high street retailers, communication was excellent. Would definitely recommend looking at this company's products before purchasing elsewhere
Close decision as to where we purchased.
Very comfy sofas that we had seen elsewhere and tried out for size.
Local distributor couldn't or wouldn't match Furniture Direct's price but did offer free delivery, free removal of old sofas and longer warranty plus packaging removal, so it was a very close call as to where we purchased.
FD were able to deliver quicker than initially anticipated but that meant very short notice, literally a couple of days, which made a mad dash getting guys in to remove the old sofas in time.
Delivered carefully to the room of choice but wouldn't take all the packaging so had to then make a run to the recycling centre.
Cannot fault the pricing but in retrospect would have been much easier to use local trader even if a few pounds more.
Contacted yourselves re delivery.Was…
Contacted yourselves re delivery.Was told that you would contact me to sort out delivery dates. Got a text late on Tuesday saying it was being delivered on Wed morning, not even by your company, I was hundreds of miles away at the time working. Absolute shambles.
excellent quality product very…
excellent quality product very competitive price and great service from furniture direct
Great service! Super Prices!
As a returning customer, we again received great service from start to finish. The owner and staff are very helpful, happy to answer questions and know their products. The prices are super competitive, even without any voucher codes. Highly recommended.
Excellent service and delivered all…
Excellent service and delivered all items as requested, could possibly consider recyling some of the expensive packaging if at all possible.
Recommended retailer
We recently purchased a Wieman sliding door wardrobe from Furniture Direct UK, and we couldn't be happier with our experience. The wardrobe was delivered on time as promised, and it is truly a great addition to our home. The quality and design exceeded our expectations, making it a perfect fit for our needs. Highly recommend Furniture Direct UK for their excellent service and high-quality products!
The delivery originally planned for…for September took place at the end of July. They are extra fast.
They are helpfuly and correct.
Week 4 of waiting for any contact from the company regarding a delivery
I purchased the item 4 weeks ago with the expectation of delivery in 2-3 weeks.
Since the day of purchase, I have had no contact from the company at all.
Still waiting...
From ordering our furniture to it being…
From ordering our furniture to it being delivered, the service was 100%.
The furniture we purchased was packed brilliant and it looks beautiful, thank you so very much.
Thank you so much
Thank you so much. There was some confusion about the delivery date, but Furniture Direct listened and responded quickly to put things right. The delivery team were very helpful and respectful. I was cautious about buying online but I'm very satisfied overall with Furniture Direct, the delivery and with my mattress. Excellent customer service. Thank you.
The chair came after 3 weeks delivered…
The chair came after 3 weeks delivered on a pallet which was very good,the chair is very comfortable and very well made,very happy with everything
Very pleased with my purchase
Very pleased with my purchase, the colour and size are just perfect for my room. The guys that delivered my goods were very pleasant and professional. Would certainly recommend and will purchase other goods in the future.
Great service!
Great service! There was a slight manufacturing fault with one drawer. No questions asked they ordered another one and delivered too. Would definitely use again. Brilliant job
Excellent service
Excellent service , needed wardrobes for spare bedroom ordered 3 wardrobe , single and dressing table , items were delivered by helpful driver , couldn’t be happier with wardrobes and service , would definitely buy from again
Excellence value for money
Excellence value for money. The price of the furniture we bought was much cheaper than anywhere else - for exactly the same product.
Prompt service good quality furniture
Prompt service. Delivery chap was very helpful and handles my two large boxed bedside cabinets with care. The quality of my items is excellent and the price very reasonable.
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