Everything went very smoothly. I ordered a large outdoor umbrella online on Sunday. I received an email on Monday that my order was being processed then a text on Tuesday saying the order was ready fo... See more
Company replied
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Review summary
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Excellent customer service. Friendly, helpful staff member. Very knowledgeable on the products. We had a different bolt which was incorrect and wouldn't fit the chair. One phone call and it was a... See more
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Purchased extendable ceramic top table. Prompt delivery. Prompt responses to questions.Exactly as described. Mechanism works as displayed in the video. Did not disappoint with the wow factor. Later pu... See more
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We love our new Rattan Sofa! It is exactly as displayed online. It is super comfy and my adult daughter loves stretching out on it after work. My husband, who is 6'2" can lean back and rest his head.... See more
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Company details
About FurnitureOkay
Written by the company
It’s our mission to bring you a great outdoor lifestyle, because we believe that better outdoor lifestyle means a better life.
At FurnitureOkay, you'll find a unique range of outdoor furniture you'll love, including outdoor lounges, dining tables, chairs and more. Every small detail from choice of cushion fabric to seat depth, are considered when introducing a new piece of furniture. We deliver our outdoor furniture directly to you — eliminating commission-driven, inflated prices.
To complete your outdoor living set-up, choose from our collection of BBQs, outdoor heaters, fire pits and more, made by reputable brands you recognise and trust.
Combining 25+ years of experience, high-quality products, and great customer service, we at FurnitureOkay have set out to change the way you enjoy a life outside.
Contact info
33 Macbeth Street, 3195, Braeside, Australia
- support@furnitureokay.com.au
- furnitureokay.com.au
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Everything was well packed for…
Everything was well packed for shipment. Easy to install and a great package for the price.
27 May 2025
Reply from FurnitureOkay
Thank you Terry!
Reply from FurnitureOkay
Thank you Kay!
Reply from FurnitureOkay
Thank you Adeline!
Helpful staff
Helpful staff. Good selection to choose from and pleased with my eventual purchase
28 April 2025
Reply from FurnitureOkay
Thank you Peter!
Reply from FurnitureOkay
Thank you Colleen!
I highly recommend FurnitureOkay
Best quality outdoor furniture. The service I have received from Danny played my fears of purchasing furniture online. Danny arranged to show me the furniture on his phone and Danny sat in the chairs etc so I could gauge the size of chairs and table. Nothing was too much trouble pre-and post purchase. The furniture arrived so well packed and shipped there could not have been a problem. This kind of service for online sales is rare and I am also delighted with the quality of the outdoor furniture I have purchased. I recommend the products for maintaining your future available on the website. I recommend this business to anyone looking for quality service and products. I have not been paid for or encouraged to provide this feedback from FurnitureOkay! I am just loyal customer.
21 April 2025
Reply from FurnitureOkay
This is the kind of review that makes us proud of what we do. Thank you for the kind words, Frances. We hope you're still enjoying your outdoor dining set and lounge chairs!
Reply from FurnitureOkay
Thank you David!
On time delivery and text to say at…
On time delivery and text to say at what time to expect the delivery
14 April 2025
Reply from FurnitureOkay
Thank you Marie!
Reply from FurnitureOkay
Thank you Gerry!
Reply from FurnitureOkay
Thank you!
The service was absolutely fine
The service was absolutely fine. The flat plate for the cross Ray is a somewhat disappointing. It doesn’t clean up as well as we’d like. Wonder if stainless steel would be the better option.
9 April 2025
Reply from FurnitureOkay
Thank you Therese. Cast iron allows the heat to distribute more evenly. You could consider pre-seasoning the hotplate to create a non-sticking surface
I am 100% happy with the quality of the outdoor setting.
The quality of the outdoor setting.
The late night delivery on Good Friday from Melbourne to a remote country property.
The sale price.
28 March 2025
Reply from FurnitureOkay
Thank you Gleny!
Reply from FurnitureOkay
Thank you Karen!
Fantastic pricing and products and…
Fantastic pricing and products and super quick delivery. Very happy.
24 March 2025
Reply from FurnitureOkay
Thank you Nic!
Product description was perfect and…
Product description was perfect and delivery was in quick time.
25 March 2025
Reply from FurnitureOkay
Thank you Simon!
Reply from FurnitureOkay
Thank you Graeme!
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