We placed our order back in November 2025 but because our item was on back order we didn't receive it until February 2026. That being said, Futonland kept us in the loop with updates and phone calls t... See more
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Company details
- Home Furniture Shop
- Bedroom furniture shop
- Decoration and Interior Design Store
- Furniture Manufacturer
- Kitchen Furniture Shop
- Living room shop
Written by the company
Futonland is a well-established furniture retailer that has been providing functional furniture solutions since 1995. The company is known for innovative convertible sofa beds, futons, mattresses, beds, and other home furniture. With its commitment to customer satisfaction, Futonland has established itself as a trusted source of high-quality furniture with nationwide delivery and stellar service.
Contact info
730 Amsterdam Ave, 10025, New York, United States
- (877) 388-6652
- support@futonland.com
- futonland.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Futonland was great
Futonland was great! I did an online order for bedroom furniture, they promptly called two days later as stated in email. I received my furniture in about two to three weeks later. The delivery company they use called and made delivery seamlessly easy. Highly recommend Futonland and I will order again in the future. Thanks
Excellent customer service
Apart from the fabulous website, the staff followed up with my delivery arrangements, provided the futon cover inside the wrapped up futon, wrapped it in heavy shipping plastic, and stayed in touch via email throughout the transaction.
Timely delivery and great cushions for…
Timely delivery and great cushions for our futon chairs!
Good attention to detail
Good company to deal with. I received an email verifying the order and then received a verbal phone call from a rep who asked a few questions to make sure I was ordering the correct size for my needs. They also called to make sure I was who I claimed to be and that the order was going to the right address before they shipped it. I was impressed.
The futon is OK for the price. I've had others in the past that were more robust, but they cost a lot more than $190. I'm happy with what I got.
Great product for a reasonable price.
Great product for a reasonable price.
Great company to deal with
Great communication from the time the order was placed to me receiving it. The pricing was very fair and they shipped the items out right away. the futon is very comfortable and was easy to put together.
Called to verify order and helped me…
Called to verify order and helped me upgrade order and ultimately decide on a better futon.
Good quality. I like it.
Futon Mattresses and covers.
The staff was knowledgeable and helpful. I received the products I purchased, and I'm happy with the quality and appearance.
Excellent customer service
Buying furniture online feels scary-we got great service from start to finish with FutonLand. They called to confirm the order, talked with me about what I ordered to make sure I understood the size and description. When the cover I received wasn’t quite what I thought it would be in terms of color and I emailed for a replacement, they called again and emailed me photos of color samples to choose a replacement.
Putting together our futon was made easier by the online videos which were clear and helpful. I would recommend this business with no reservations!!!!
Futonland land in Brooklyn
Futonland land in Brooklyn, NY is the best place to to buy the perfect futon. Staff is very helpful in matching your needs to the perfect futon mattress. I highly recommend
Futonland is an incredible company
Futonland has been incredibly responsive in providing high quality futon and cover. My wife did not like the futon cover color and the professional, amazing team at Futonland made exchanging the cover easy and quick. I will purchase more Futonland products in the future with the knowledge they provide an excellent product and reliable customer service. Thanks Kelvin and the Futon Team!!!

Reply from Futonland
Very good quality and comfortable
Very good quality and comfortable. Beautiful cherry wood frame. Arrived quickly and was communication from Futonland was helpful. Good company and good product.
great communication and a great product
Maui Gold 8 Inch Cotton & Foam Futon Mattress - Hawaii Collection by Prestige
Maui Gold 8 Inch Cotton & Foam Futon Mattress - Hawaii Collection by Prestige
When we first got it out of the box we weren't sure if we liked it. Once it decompressed we were relieved to find it comfortable and very nice.
Excellent customer service.
Skeptical at First, but Blown Away!
I’ll be honest — I was super skeptical at first and thought Futonland might be a scam. I took a chance anyway and placed my order, and I’m SO glad I did. Not only did my bed arrive on time, but it’s even more beautiful in person than I expected. The quality is amazing.
Tony was incredibly helpful throughout the whole process. He answered all my questions, made me feel more at ease, and followed up to make sure everything went smoothly. It’s rare to get that kind of customer service these days.
Highly recommend Futonland — legit company, great experience!
I had a great futon back in the 90s
I had a great futon back in the 90s. Went to Google to see if they still made something like that. Turns out they do and it’s in Brooklyn, NY. Thank you for the nostalgia. This is the best sleep of my life!
Great products made in USA great prices.
Great experience with futon purchase
Excellent customer care and communication. The futon is top quality, well made and very comfortable to sleep in. Appreciated the call prior to shipping and futon shipped just two days after placing order.
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