Fidelis Legal were very professional in their approach , giving good sound and practical advice . They were easy to communicate with and responded efficiently. It made the selling of our property a... See more
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This is the second time we've used Luis Eguren and I can't recommend him highly enough!! A real credit to the industry & to Future Assist! Luis worked tirelessly to meet our short deadline, not... See more
Company replied
Future Assist yearly reviews helps us to understand how we track to our goals and targets. It also a great time to readjust strategies or ask relevant questions about anything we’re unsure of. With a... See more
Company replied
Prior to speaking with Simon Cannon this week no one at Future Assist had mentioned that an interest rate reduction was a possibility at this time. Yet today he managed one for me of almost 2%. Now un... See more
Company replied
Company details
Information provided by various external sources
Our award winning teams have helped thousands of Australians to grow their wealth, build an investment property portfolio and achieve their financial goals. Servicing clients Australia wide.
Contact info
Level 5, 69 Phillip St , 2150, Parramatta, Australia
- 1300 118 618
- futureassist.com.au
4.8
Excellent
156 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Caring Service
Recently contacted by Future Assist for our regular review and future planning. Ryan was well prepared and provided a professional service that made the understanding of some things we found a little confusing to then understand.
23 June 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Harry,
Thank you for sharing your experience with Ryan, he appreciate's your comments. It's great to see you found value in your recent review, if there's anything else you would like more information on, don't hesitate to contact us. We will look forward to your next review.
The progress of my investments are…
The progress of my investments are tracking well with the help of Future Assist, the services and support they offer has been fantastic over the years, after our recent conversations we idenfied some options and potentially looking at my second investment
19 June 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Dean,
Thank you for sharing your experience, it's been a pleasure working with you and seeing you achieve your goals. Your must feel so proud to know you're on track for your next investment. We will look forward to your future reviews and seeing more of your achievements.
Very professional
Very professional and observant of the current climate and adjusting the portfolio to suit. Great communication and every step is well explained.
13 May 2020
Unprompted review
Reply from Future Assist Group Of Companies
Thank you Singen for sharing your experience, these times are hard and having to adjust ourselves and provide essential strategies for our clients is something we strive for. I'm happy to hear you found value in our service. We will look forward to your next review.
Future Assist has been great for my…
Future Assist has been great for my husband and myself. Alway available to help with whatever we need.
30 March 2020
Unprompted review
Safe, Secure and Supported
Future Assist have helped us prioritise our financial goals and work towards a successful retirement and investment plan.
16 March 2020
Unprompted review
Reply from Future Assist Group Of Companies
Thank you Antonia, we're pleased to hear your happy with our services. We will always be here to help, please do not hesitate to contact us. We will look forward to all your achievements now and for the future!
Great team at Future Assist
Great team at Future Assist! Always ready to help and answer questions. They convey the information in a way that is easy to understand and make decisions. And to top it off I am very happy with the performance of my investments based on their advice and management.
11 March 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Noni, thank you for sharing your thoughts about Future Assist, we're so pleased to see you have found value to our service and receive prompt responses to any questions. It's great to know your achieving some great returns, please don't hesitate to contact us anytime.
Future Assist - committed to see you succeed
Future Assist yearly reviews helps us to understand how we track to our goals and targets. It also a great time to readjust strategies or ask relevant questions about anything we’re unsure of. With a strong team that sits behind your investments it was great to see where we stood compared to the industry funds we were with. Candy who ran the review process with us was well prepared and had all the answers and the follow through was great too.
10 March 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Jelson, we're happy to hear you're well informed, our Wealth Experts are happy to help. We're always striving to provide the best available resources, tools or strategies to help and pleased to hear you value the team and services we offer through the different departments. Candy really appreciates your comments, you can contact her anytime you have questions, we will look forward to your next review.
The staff at Future Assist are always there to help.
The staff at Future Assist are always there to help you. If you're beginner like me you'll get a lot from what they advise and how they handle your funds.
5 March 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Ruth, thank you for sharing your experience with others, We will always help to educate and take time going through each resource or structure to achieve your goals. Thank you for choosing to work with us, please do not hesitate to contact us anytime.
Good advice and helpful input to my…
Good advice and helpful input to my future
1 March 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Matthew, thank you for sharing your experience with us, we're pleased to see you value our services. We will look forward to your next review.
Assisting us with Future Assist
My husband and I have been clients of Future Assist for more than 4 years. We are very happy with the service we have received over the year, receiving sound advice for our financial future. All the staff members we have liaised with over our time with Future Assist have been helpful, friendly and willing to take time to answer any and all questions we may have. I would and do recommend their services to everyone I know.
29 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Karen, thank you for your comments & ongoing commitment. We're so pleased to hear you're happy with the service we offer. Our staff will always be available to help you, we appreciate you sharing our services to friends and family, knowing your confident in our work assures us.
Extremely helpful
We have been extremely helpful, they knew their jobs and recommend suggestions/Information in what's our best Interest.
We recommend giving Future Assist an opportunity to help with your finances.
28 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Vivienne, thank you for your comments, your very kind. It's been a pleasure dealing with you over the years. Please do not hesitate to contact us anytime.
Jaime took the time to go through all…
Jaime took the time to go through all our super and all our questions
28 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Crumble, Jamie appreciates your comments. We're pleased to see you value her service and knowledge. We will look forward to your next review.
Great stuff
Jamie has been great to work with. Communication is great and she’s very helpful.
26 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Thanks Lara, Jamie appreciates your comments, she strives to make sure our clients are all well informed each step of the way. Thank you for sharing this, we will look forward to your next review.
I have been with future assist for 7 years
Future assist have given me great returns on my investment of my superannuation. Looking forward to maybe one day soon purchasing our first investment property with them.
Matt
22 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Matt, thank you for choosing to work with us so many years ago, we're so glad of your accomplishments, I'm sure by your next review you will be one step closer to achieving that goal of purchasing property. We will look forward to your next meeting!
Easy to understand and happy to explain…
Easy to understand and happy to explain the finer details. Informative with all relevant data presented to me using the latest software/tools and technology. Well explained on annual review at a minimum timeframe ensuring my financial goals are met and moving in the right direction.
18 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Tanh, thank you for sharing your experience, we're pleased to hear you value our services. We're always at the forefront for our clients to achieve their goals & have the necessary tools to get them there. We appreciate your ongoing relationship with us, we will look forward to many more reviews and goal achievements.
My peesonal experience while being…
My peesonal experience while being involved with Future Assist , is trust and understanding. Future assist is always striving to reach and explore ways of me reaching the goals I have set towards reaching my financial goal.
17 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Gerry, Thank you for sharing your experience with us. It's great to see you reaching your goals, we will look forward to the day you achieve all of them. We will look forward to your next review.
Working toward a better financial future
Staff are professional and understanding, Unfortunately there seems to be a different one each year, which makes it a little hard to get a working relationship going. usually the first notification you get is when someone different emails you for your review.
17 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Jeremy, Thank you for sharing your experience, it's great to see you value in our staff for the services they offer. Our dedicated Client Service's team will always be available to help you, we're aware in some cases like your's you've dealt with different staff, we appreciate your understanding in this case. Please do not hesitate to contact us anytime.
I have been with Future Assist for a…
I have been with Future Assist for a number of years. I look forward to my annual review to check that I am still on the right path with all my financial investments and decisions. They have experts available to access in all areas of investment and future planning. I would and have recommended Future Assist to my family and friends.
17 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Michael, thank you for your ongoing commitment, I'm pleased to see you value our annual reviews and feel you're on the right track. We will look forward to your future reviews!
We've worked with Future Assist for a…
We've worked with Future Assist for a few years now and we've always received great service.
Our last review with John M was great, John was very knowledgeable in the organisation's services as well as trends across the sector and was able to clarify questions we had.
16 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Tangata, Thank you for your ongoing commitment with our services, we're pleased to hear your enjoying it. John's thankful for your comments, he's passionate about helping his clients. We will look forward to your next review.
Excellent with helping out with…
Excellent with helping out with finances. Have been with the company for a while now and very happy with everything they do!
13 February 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Marcus, Thank you for sharing your experience. It's been a pleasure dealing with you over the years, we're looking forward to your next review in 12 months!
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