This is a scam they quoted for a door and window then tripled the price when we said no they cancelled it but we never got the £150 survey fee back which they assured us we would. If you can get thro... See more
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AVOID AT ALL COSTS!! Absolute cowboys doing the fitting & customer service is appalling!! Had 7 windows & 2 composite doors fitted of which were left covered in brick dust, black hand prints on fra... See more
Future Renovations fitters replaced good quality,7 windows and 2 doors. Really pleased with work carried out. Some one suggested another well known company. But glad I choose future renovation no fuss... See more
Company replied
Really chuffed with my new windows & door from Future Renovations. The quality is excellent and the price I paid was far lower than (by about 40%) other quotes I received. The lads who fitted my units... See more
Company replied
Company details
Information provided by various external sources
Over the last 25 years we continually invest in people, processes and technology. Our products are manufactured with the latest materials enabling us to ensure customer satisfaction and most importantly turning houses into homes.
Contact info
Kemp House, 152-160 City Rd,, EC1V 2NX, London, United Kingdom
- 08000499679
- enquiries@futurerenovationsuk.co.uk
- futurerenovationsuk.co.uk
3.4
Average
842 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, prompt and tidy. We are very happy with the work done.
18 April 2021
Unprompted review
Excellent service
Excellent service. Very happy with the window fitters. Would highly recommend.
18 April 2021
Unprompted review
The work has been done Nicely and…
The work has been done Nicely and Professionally according to the requirements. I am Happy as the workmanship was excellent & professional.
16 April 2021
Unprompted review
They are very good workers they did a…
They are very good workers they did a really good job I'm so happy with that,they did all cleaning neat and clean work..
14 April 2021
Unprompted review
Was very happy with the installing of…
Was very happy with the installing of new windows, everything went like clock work, and tidied up, after windows went in, very pleased
14 April 2021
Unprompted review
I just recently had my windows changed
I just recently had my windows changed updated and renewed basically and I found this company through and online search for windows and doors had a few of their agents come out to do a survey measurements and I was very pleased with her professionalism and was also impressed at their willingness to work around my issues on finances as a whole I'm very pleased with the work that was completed I had two windows updated and changed and the installers fitted it professionally and took care around my property by laying down mat on every area that was needing to be worked on overall I've kind of really liked working with this company they've done a great job and treating me well as a customer and helped me through getting finances sorted to get the work done by only starting off by doing two windows at a time I have 5 in total so the next three will be done in another job that I'm going to get done with the same company and the third job will be the doors to get done
, I would highly recommend featuring patients if you want a good job done
14 April 2021
Unprompted review
Love my new windows the lads worked…
Love my new windows the lads worked very hard cleaned there mess up !! I can recommend this company very professional from start to finish
13 April 2021
Unprompted review
Excellent service from start to finish
Excellent service from start to finish. Couldn’t be happier with all the staff and fitters. Poor lads didn’t stop even when it was snowing. Will definitely be back for more windows and doors once out extension is ready. The quality of the glass and frames are second to none
13 April 2021
Unprompted review
Excellent thanks
28 February 2021
Unprompted review
Reply from Future Renovations UK
Thank you for your review, we are glad to hear you had a excellent experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate excellent feedback.
Many Thanks
Team Future
This is the worst company I’ve ever had…
This is the worst company I’ve ever had to deal with! COMPLETE SCAMMERS!! we paid a deposit of £300 then when it came to paying the bill they say you need to pay full amount and the deposit will be refunded. 4 month down the line I’m trying to still get my deposit back! They finally fitted the doors after coming 5 times!!! Because they always forgot something of broke something. The windows are all scratched and really cheap quality! They always fob you off on the phone. Horrible people. Trading standards are on to them won’t be long hopefully
22 February 2021
Unprompted review
Reply from Future Renovations UK
“Thank you for your feedback. I am sorry to hear of the issues you have mentioned. We will review your concerns for you fully and liaise with you to resolve matters. We do take customer feedback very seriously, so please contact us directly on 0207 183 7037 so that we can resolve this issue for you or if you have any further questions.”
Don't do it guys just don't
Don't do it guys just don't . I've had my new windows and doors fitted in November 2020 horrendous work . Front door frame is bent draft coming through side of the door I've got window and cladding been fitted no insulation not sealed i can feel the cold air coming in my house . Then some window sills are tilted towards the windows so its keeping all the water on the window sill so eventually the water will leak into cavity dam problem. I had asked the sales rep for airwents in the window because its not been written on the paper i can't do nothing about if I want them I have to pay . My patio doors not levelled got big gap between the top of frame and wall all the water comes in the room and air freezing room soon as you turn the heating off . So since then all I've been promised someone is coming 4 given dates no one turned up and keep getting told its pandemic so less people are working they have no one available to do remedial work because they not getting paid all these guys interested in new customers and money . I've told them I have 2 pensioners a pregnant wife aboyt 4 weeks left.. and myslef with very bad asthma if this doesn't matter to them . What chance do you have for quick remedial work
Well after speaking to the manager today because I made a report of all the bad work been done to make the report I had to take some inside window strips off not out side in side . Guess what I messed everything up because of me all the water coming in my house
Stop lying about you sent 2 different engineers to my property there was 1 guy who came he was in hurry to go to his next jobs to fit new doors and was promised he will report it to your office about all the mess was made . Every time you arranged someone to come out always gets cancelled then you don't have any decency to give a call to say its cancelled . Just like today as you mentioned someone booked in to come out no one has no call nothing
Updated 15/02/2021 after reply
10 February 2021
Unprompted review
Reply from Future Renovations UK
Thank you for your feedback. I am sorry to hear of any issues you are having.
I have reviewed your concerns and I can see we have been liaising with you regularly to resolve the issues you have mentioned.
We have arranged for service engineers to visit you on multiple occasions and I am pleased to confirm we also have another service engineer scheduled to visit you today.
We look forward to resolving any issues you have mentioned.
We always complete jobs with due diligence and care to the highest standard of quality. We are confident if and when issues or concerns arise; we provide support with high levels of customer care staff on hand to rectify matters where possible.
We are currently liaising with you in resolving matters, however, if you require any further assistance or help contact us on 0207 183 7037.
Many Thanks
Team Future
Avoid this company!!
Avoid this company!!
First dealt with this company in May 2020, had nothing but issues from the start. Had windows and doors fitted, messy workers (work still needs completing) later found out they were from an agency, do not acknowledge responsibility, poor work done in July 2020 and still waiting for it to be dealt with. Had to go through complaints procedure and seek advise as they will not meet fair expectations, or complete my works to 100 percent satisfaction. Please research the reviews on yell.com and Facebook (which oddly have been disabled)
This company has caused me nothing but stress, rude and once have their money drop theirs customers like rubbish. Please research other companies.
5 February 2021
Unprompted review
Reply from Future Renovations UK
Thank you for your feedback. I have reviewed your concerns and I can see we have done a fantastic job for you, I would like to highlight you also agreed that we did a fantastic job at the time.
You have since contacted us requesting to have plastering done which was due to a pre-existing issue of old plastering prior to the install taking place. (This is not something we are liable for).
I am pleased to confirm, we are satisfied all aspects of your contracted order have been fulfilled. You are attempting to get us to do additional work free of charge for works you are not contracted for, or have signed for or requested prior to the install.
We always complete jobs with due diligence and care to the highest standard of quality. We are confident if and when issues or concerns arise; we provide support with high levels of customer care staff on hand to rectify matters where possible.
We have tried to assist you with resolving matters, if you require any further assistance or help contact us on 0207 183 7037.
Many Thanks
Team Future
Windows and doors fitted to a very good…
Windows and doors fitted to a very good standard. The quality of materials used, especially the composite door seem to be very good. Fitted a week earlier than originally scheduled so overall very happy with our purchase.
4 February 2021
Reply from Future Renovations UK
Thank you for your review, we are happy to hear you had a great experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate excellent feedback.
Many Thanks
Team Future
Great price
Great price, great quality and brilliant service. I would definately recommend. Communication was outstanding from start to finish.
1 February 2021
Reply from Future Renovations UK
Thank you for your review, we are happy to hear you had a brilliant experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
Very pleased with the job door is…
Very pleased with the job door is beautiful fitters very good cleaned up after themselves to a high standard
1 February 2021
Reply from Future Renovations UK
Thank you for your review, we are glad you had a great experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
hi my review
hi
the men that installed my windows.were fast and effient. with good quality workmanship. thank you, yours truly vic capers.
31 January 2021
Reply from Future Renovations UK
Thank you for your review, we are pleased to hear you had a great experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
We are very happy.
We are very happy with the whole process from start to finish. The Window fitters that came were very professional and got on with the job and did a great job.
20 January 2021
Reply from Future Renovations UK
Thank you for your review, we are happy to hear you had a excellent experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
The job was done to the highest…window replacement
The job was done to the highest standard will use again anytime
18 January 2021
Reply from Future Renovations UK
Thank you for your review, we are happy to hear you had a excellent experience with our company.
We will pass on the brilliant feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
Clean and tidy workmanship
Very happy with the way the workmen carried out the instalment, every room was sheeted up and thoroughly cleaned when finished before moving on to the next room. It has only been done today and at the moment we are really happy with the windows.
12 January 2021
Reply from Future Renovations UK
Thank you for your review, we are pleased to hear you had a excellent experience with our company.
We will pass on the brilliant feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
Thank you Future Renovations UK
Thank you Future Renovations UK! I will recomend to my friends and family 🙂
8 January 2021
Unprompted review
Reply from Future Renovations UK
Thank you for your review, we are happy to hear you had a brilliant experience with our company.
We will pass on the great feedback you have provided to our fitting team.
As a gesture of goodwill, we are offering £100 cashback for every customer you recommend to our company that uses our service. So please make sure you recommend us to your family and friends.
Here at Future Renovations, we pride ourselves on providing excellent customer service and excellent products.
Feedback allows us to continuously improve and therefore, we always appreciate great feedback.
Many Thanks
Team Future
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