Can’t fault Neil Cromarty Inverness branch. Came to survey my parents house for Home Report and discovered they had got Cavity Wall insulation put in! Obviously devastating for me trying to sell prop... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Graham + Sibbald is one of the UK’s leading property consultancy services. Our success is built upon how we deliver our service; it is a unique combination of being both professional and personable. For professional that means what we deliver: a partner-led service, where we put our client’s needs first; having specialists in every department; providing a full-service offering with connected joined up thinking; with dedicated and diligent people who have the expertise and knowledge that today’s clients demand. For personal that means how we deliver. We truly care about our client's business and see them as part of our extended family: as we do our people. We are passionate about providing the very best advice; responding quickly and promptly with no red tape or hierarchies to hold us back. We listen. We are observant. And we understand. It's no wonder our clients trust us with their business. And that's Graham + Sibbald. We deliver + we care.
233 St. Vincent Street, G2 5QY, Glasgow, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My home report experience was extremely positive. The surveyor Luca was very professional and courteous. Thank you for the evaluation.

Reply from Graham + Sibbald
We have recently had our home valued by surveyor Zoe CM Gardiner from your KIRKCALDY Office & couldn’t recommend her professionalism and thoroughness enough. she took time to talk us through all his findings and made what could have been an overwhelming experience for us, completely straightforward. We were pleasantly surprised by how quick everything was pulled together and felt confident if required discussing the home report with potential buyers of the property. So thanks to Zoe & her colluege Laura for giving their time & effort during his visit. Thanks again

Reply from Graham + Sibbald
I had an extremely bad experience with this company. I bought a house in dunfermline for £80,000 in 2009 and they're the company that carried out the home report. They clearly overvalued the property at the time as it was worth in the region of £68,000 at that time. I sold the property in 2014 and did not get a penny back despite investing £18,000 in the refurbishment of the property. I even got advice from an estate agent that valued the property and they agreed with me the property was overvalued by Graham & Sibbald. I was on the verge of taken legal advice as the estate agent thought I'd have a case but with legal costs it put me off. I would like people to be aware of this as I don't want the same thing happening to other people and be out of pocket by several thousands of pounds.
I already discussed this with you at the time but you did not pay any attention whatsoever. I lost a lot of money renovating that property and got no money back for the effort I put in. Back in 2014 when i sold the property a professional estate agent thought your home report value was inflated at the time you carried out the home report back in 2009. I do not understand why you want to discuss it now when you couldn't careless when I highlighted the issue to you back in 2014. I lost several thousands of pounds due to your hone report value. I just want people to be aware, so they do not lose thousands of pounds purchasing a property that is overinflated in value by the surveyor.

Reply from Graham + Sibbald
We received such a professional, courteous and efficient service from all the staff at Graham & Sibbald - thank you.

Reply from Graham + Sibbald
Fantastic service ! Very quick response and absolutely no hassle at all. Very rare to find these days. Would highly recommend 10/10

Reply from Graham + Sibbald
Impressive efficiency and professionalism.
The survey was carried out in an unobtrusive manner. The draft report arrived a day later with a couple of alterations required. These were made and the final Home Report was issued the same day.

Reply from Graham + Sibbald
Excellent service. The survey was carried out the following day and the surveyor couldn't have been nicer. Very pleasant individual who took a lot of time explaining everything about the survey and the valuation. Would definitely recommend this company. Thanks.

Reply from Graham + Sibbald
Really pleased with the great service provided by G&S.
Greg and Jillian were helpful, very friendly and professional, they answered all the questions and explained everything well. The service was excellent and super fast. My survey got carried out on a Tuesday and my final draft was sent to me on the next day on Wednesday! You really cant ask for a better outcome. Excellent experience in all aspects! Thank you so much guys! Full 5**** from me! ;-)

Reply from Graham + Sibbald
Dominic was professional throughout and sent the report within a day.
Highly recommend!

Reply from Graham + Sibbald
Graham + Sibbald were incredibly helpful in providing a building condition survey for our office building. The team were quick to respond to our request. The team showed up on site when they had arranged to and were very thorough with their investigation. The documentation was provided within the promised 14 day period and provided exactly what we were looking for from this survey. I would highly recommend Graham + Sibbald to anyone wishing to undergo a building survey.

Reply from Graham + Sibbald
Andrew was very pleasant and explained the process in an easy to understand way. He carried out the survey in a thorough and very professional way and ran over some of his findings with us.
Our property is in need of some modernisation and we were worried that it would be bad but although there were a number of twos he assured us that most were cosmetic or standard for the type of Dwelling.
The valuation was fair so we're happy with it.

Reply from Graham + Sibbald
10/10 Service from the team at G&S. Would highly recommend.

Reply from Graham + Sibbald
Dominic was very lovely and professional. Called ahead to say he could come early for the appointment. The survey report was sent through very quickly and it was easy to discuss amendments. No hesitation to recommend G+S for home reports.

Reply from Graham + Sibbald
Craig was really knowledgable and a really charming man, nothing too much trouble and really put us at our ease, no stress, no aggravation I would thoroughly recommend Graham + Sibbald.

Reply from Graham + Sibbald
Graham & Sibbald provided a very efficient and effective service delivered in a very pleasant and helpful manner.

Reply from Graham + Sibbald
Great and courteous service. Inspection done promptly, all questions answered competently, home report produced efficiently. I can recommend the surveyor, Sean Hadden.

Reply from Graham + Sibbald
Recently had my home valued by Andrew at Graham & Sibbald. Very happy with the professional, efficient and friendly service from both Andrew and the team in the office.

Reply from Graham + Sibbald
We have recently had our home valued by surveyor Craig & couldn’t recommend enough. Craig was so helpful, professional and thorough. He took time to talk us through all his findings and made what could have been an overwhelming experience for us, completely straightforward. We were pleasantly surprised by how quick everything was pulled together (less than 24hrs). I felt confident chatting through the home report with potential buyers of the property thanks to Craigs’ time & effort during his visit. Thanks again

Reply from Graham + Sibbald
From my first dealing Graham+ Sibbald were excellent, I was amazed how professional the survey was and the surveyors who came to my home were very thorough and also respectful of my property. They were very helpful and explained any questions asked. Their manners were impeccable. My survey got carried out on a Friday and my final draft was sent to me on the following Tuesday.

Reply from Graham + Sibbald
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.