Good. Fairly easy website to use. The price generated after inspection was lower than that proposed. The ability to describe your product to the company is difficult with their own categorisat... See more
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Company details
- #26 of 28 best companies in Recycling centre
- #68 of 74 best companies in Mobile Phone Shop
- #17 of 18 best companies in Mobile phone repair shop
Written by the company
Gadget GoGo is the easy way to sell your unwanted gadgets online, we buy the largest range of gadgets on the internet, and offer 48h payments from receiving your gadgets.
Contact info
United Kingdom
- 0333 880 4483
- info@gadgetgogo.co.uk
- gadgetgogo.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
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Good service
Good service took 2 weeks from sending item to receiving money but did get what they quoted very pleased
Great straight forward process
Good
Good. Fairly easy website to use. The price generated after inspection was lower than that proposed.
The ability to describe your product to the company is difficult with their own categorisation.
Slightly off-putting that you do not receive any form of communication until the offer.
Overall good but be prepared for the above.
Very efficient way of recycling gadgets…
Very efficient way of recycling gadgets that you have upgraded and don’t know what to do with. Free postage is excellent and they keep you informed at every step.
Waste of time
Scammers. Poor communication. Poor website. Tried to say my device did not work. It worked perfectly with me for at least 2 years and all of a sudden there is a fault with it😂. Don't waste your time.
Sent watch and inspected it…vey suspicious photo.
Sent watch and inspected it meticulously no scratches on body or face offered £170 by them. They then sent me a picture of a watch with a scratch on face and a revised offer of £107? Seems very suspicious how this appeared and if it was a picture of my watch. Will definitely not use again.
Smooth transaction
Smooth transaction, choose the Royal Mail free home collection service , whole transaction and payment 1 week
Payment NOT in 48 hours.
Company received my watch on a Thursday, it was assessed the same day. Offer was dropped by £70, could have gone elsewhere but accepted due to needing the funds quickly (so I thought). It then took until the following Wednesday for the payment to be received- pretty much a week. Why advertise 48hours?!???
Price went from £48 to £15 due to a few…
Price went from £48 to £15 due to a few minor wear and tear scratches.
AVOID
AVOID — Extremely Disappointing Experience
I usually use Music Magpie, but thought I’d try Gadget GoGo as they offered a better price. I was completely transparent about the condition of my Apple Watch and even marked it as “poor” myself because it had one small scratch on the screen.
After the device reached Gadget GoGo, I received “inspection” photos from them showing the watch covered in scratches and marks that simply did not exist when I sent it. The watch in their photos looks nothing like the device I packaged and posted. They then reduced their offer by £40.
I’m absolutely heartbroken and anxious that my watch may be returned to me in the condition they photographed rather than the condition I originally sent it in. Thankfully, I took clear photos and videos from all angles and in multiple lighting conditions on the day of posting, which show exactly how the device looked prior to shipping.
The whole situation feels like a scam, and I would strongly warn others to avoid this company.
Said my Xbox was poorer than it is
Said my Xbox was poorer than the quality of what it is, heavy reduction on the money I got back and also they took ages starting the payment
Quick and easy to deal with
Prompt payment. Unfair reduction.
Whilst the payment was prompt, which is always good. I sent in an apple watch 10, which wasn't more than 6 months old. (Sold as now have samsung phone) There was a very small slight scratch on the screen which apparently can only been seen under a light, as I didn't know it was there. But they reduced the cost by £50, which i don't think to be fair reduction. Maybe I am wrong..
Extremely disappointed & wouldn't use…
Extremely disappointed & wouldn't use again.
They offered me the best price, so I went with them. I would say the process was easy and I printed the label at home and took this to my post office for delivery.
Once they had the item, they said there was damage on the front of the screen, which I didn't believe as I have never seen it. There wasn't a scratch on the iPhone, and it looked just as good as the day I brought it. I have numerous screen shots and it never showed on their either.
Original Offer was £122 - They then offered me £36.63, which I thought was disgraceful.
I opted to have the item returned to me. It arrived 3 days later, but not packaged as good as I sent it to them. I used lots of double wrap and then placed it inside a padded envelope. They just put my phone back in my envelope which was obviously open, and then inside a flimsy plastic bag.
Obviously I was upset with the price, but I feel they offer over the top prices so you send the item to them, and then knock you down.
There is no cost to return the item to you, so it may be worth having a go. HOWEVER, please note if you are sending a parcel to them, you need to make sure you have insurance to cover the item as they accept no responsibility if it gets lost. Using their Royal Mail service, they only cover you upto £100

Reply from Gadget GoGo
Fantastic speedy service
Fantastic speedy service, all very easy to use and well organized. Also paying me what they initially proposed. Payment was super quick and in my account the next day. Much better than other sites I have tried.
iPad trade in
Easy to use web site. Clear and timely comms. Equipment assessed quickly. No issues with payment.
No reply to emails happy to hassle you…
No reply to emails happy to hassle you to sell though an still not had my money I sent my item with box charger extra strap and watch

Reply from Gadget GoGo
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