I hold annuities from Global Atlantic, Symetra, Nationwide, and Athene via my Chase broker. When I registered online, I was amazed at how effortlessly it went. Whenever I required assistance, it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first transaction with Gainbridge, I was a little nervous about the transfer of funds between banks and Gainbridge. There was a small period of time where I didn’t know who was holding my funds. Af... See more
Company replied
I found Gainbridge on the internet when I was searching for an Annuity. They were very clear and upfront with their rates and terms, my communications prior to opening my account were with real peopl... See more
Company replied
Looking for an investment for my retirement savings. While searching through the investment opportunities, I noticed an annuity which had a great rate. I was like, "What's the catch." After doing s... See more
Company replied
Company details
About Gainbridge
Written by the company
Gainbridge® was founded to be a better way for people to grow their money. Through our self-managed digital platform, we eliminated hidden fees and commissions, putting the power and more money back in your hands, which, really, is where it should have been all along.
How does buying annuities directly from Gainbridge® work?
1. Apply in minutes: Open an account with an easy, online application.
2. Fund your annuity: You can fund your annuity by a checking or savings account, check, or, for products that qualify, qualified transfer (typically an IRA, 401(k) or 1035 exchange).
3. Watch your money grow: To manage your account and see your growth, simply log into your Gainbridge® portal for real-time updates.
Apply now
Our online platform lets you buy our annuities directly. This means you get a transparent experience, putting the power and higher returns back in your hands.
Insurers rated A- (excellent) by AM Best for their financial strength1. And with Gainbridge® annuity products, you can cancel within 30 days of receiving your contract. We strive to give you the most trustworthy and transparent experience as we continue to offer annuities built for the 21st century.
We have real people ready to help real people. Our gold medal support team is here to help. Reach us by phone, email, or live chat.
Contact us
1A.M. Best Company assigns ratings from A++ to S based on a company’s financial strength and ability to meet obligations to contract holders. A- (Excellent) is the 4th highest of 16 ratings. For more information about the rating, visit www.ambest.com
Annuities issued by Gainbridge Life Insurance Company, Zionsville, Indiana. Products and/or features may not be available in all states. All guarantees based on the financial strength and claims paying ability of the issuing insurance company.
Contact info
10555 Group 1001 Way, 46077, Zionsville, United States
- +1 866-252-9439
- team@gainbridge.com
- gainbridge.com
4.5
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gainbridge
Dennis,
We're delighted to hear about your positive experience with our customer service representatives. At Gainbridge℠, we believe in building strong relationships through transparent communication and dedicated support.
The Gainbridge℠ Team
Excellent product
Excellent product. User friendly website. Live conversations with representatives were polite, knowledgable, and efficient.
29 January 2026
Reply from Gainbridge
Anthony,
Your feedback about our easy-to-use platform and products is wonderful to hear! We're committed to maintaining this level of simplicity while providing comprehensive annuity solutions and genuine care for our members.
The Gainbridge℠ Team
Reply from Gainbridge
Michael,
Thank you for your review. We're thrilled to read about your positive experience with Gainbridge®! Our team is dedicated to providing exceptional service along with strong annuity products, and we're grateful to have customers like you who recognize and appreciate these efforts.
The Gainbridge℠ Team
The smoothest transaction
The smoothest, easiest transaction ever! Even called two times before officially submitting initial information to set account up. Received prompt, reassuring information. Funds were transferred using a very friendly portal. Funds started earning interest just as promised. Could not be more pleased. Highly recommend.
23 January 2026
Reply from Gainbridge
We're honored by your positive feedback! At Gainbridge®, every customer's financial journey matters to us, and we're thrilled to be part of yours. We're committed to providing exceptional service to each customer, and we're pleased to hear that this showed in your experience with Gainbridge®. Thank you for choosing us as your financial partner.
The Gainbridge℠ Team
Simple and straightforward
Very simple and streamlined application process. Fair interest rates. Nice job!
20 January 2026
Reply from Gainbridge
Jeff,
Your feedback about our easy-to-use platform is wonderful to hear! We're committed to maintaining this level of simplicity while providing comprehensive annuity solutions.
The Gainbridge℠ Team
Safe Investments
We were searching for safe investments for Seniors, thanks to Gainbridge, we’re going in the right direction!
28 January 2026
Reply from Gainbridge
Donna,
We're touched by your kind words! Your review reinforces our belief that combining innovative annuity solutions with personal service makes a real difference in our customers' lives. Thank you for trusting us as your financial partner.
The Gainbridge℠ Team
Reply from Gainbridge
Jolande,
We're pleased to hear that you found our Gainbridge® platform easy to navigate! Our goal is to make annuities accessible and user-friendly. Thank you for choosing Gainbridge® for your financial needs.
The Gainbridge® Team
Simple to open
Simple to open. Only thing that made me nervous is how long it took for my money to post into my account
14 January 2026
Reply from Gainbridge
Norman,
We're sorry about the delay in posting your transfer to your account, but glad that you found our navigation easy and simple. We're thrilled that you found our process straightforward! Our goal is to remove unnecessary complexity from annuity, and we will continue to work hard to do so.
The Gainbridge℠ Team
Reply from Gainbridge
Anatoli,
Your feedback about our easy-to-use platform is wonderful to hear! We're committed to maintaining this level of simplicity while providing comprehensive annuity solutions.
The Gainbridge® Team
Had a very difficult time completing…
Had a very difficult time completing the on line application. Very frustrating that the system wouldn't accept my data and it took three contacts with customer service to get the problem resolved.
5 January 2026
Reply from Gainbridge
Paul,
We sincerely apologize for the delays in your application process. This isn't the efficient experience we aim to provide. We are glad our customer service team could eventually solve the problem and that you could successfully complete your application. Thank you for trusting us on your financial journey!
The Gainbridge® Team
Reply from Gainbridge
William,
Thank you for acknowledging our excellent customer service! Our team members are passionate about helping our customers achieve their financial goals, and we're pleased this was reflected in your interactions.
The Gainbridge® Team
It was easy to apply online
It was easy to apply online, and it takes much shorter time than a company I had applied through an agent.
6 January 2026
Reply from Gainbridge
Mu,
We're delighted to hear that you found our annuity buying process simple and efficient! Our team works continuously to streamline our digital experience, and your feedback validates these efforts.
The Gainbridge® Team
We opened and funded a FastBreak…
We opened and funded a FastBreak account about about three weeks ago with a substantial amount of money. First issue was they wouldn't allow for a joint account.
More importantly, I've been unable to log in to the account for two days now, still after multiple chats, calls and emails.
****UPDATE**** Gainbridge resolved my login issues this morning (1/23/26) so I updated to four stars. Still not happy about the failure to allow joint ownership.
20 January 2026
Reply from Gainbridge
David,
Thank you for taking the time to leave and update a review for Gainbridge℠. We are so glad to hear that you are able to get into your account and that you have resolved that issue with our customer service team. As for a joint ownership, we apologize for the inconvenience, and your feedback helps us improve!
The Gainbridge® Team
Gainbridge Customer Service is Friendly.
Although I had some initial problems, the Gainbridge team was always friendly and after some time fixed the problem and all is good now. Thanks!
16 October 2025
Unprompted review
Reply from Gainbridge
Tyler,
We are sorry to hear about your experience with Gainbridge®'s referral program. We are actively working to investigate this situation, and rest assured that we will get a solution for you quickly and respond accordingly. Thank you for bringing this to our attention, and we have a dedicated customer service team member on your case!
The Gainbridge® Team
Incomprehensible refusal
Incomprehensible refusal
I tried to invest $110000 with Gainbridge for a duration of 3 years. After multiple attempts they finally withdrew the money from my bank account but they refused to proceed with the transaction. I chatted with many representatives and nobody had informations as to why l was refused. They redeposited my money in my bank accounts without any explications as to why they refused to invest it
15 January 2026
Reply from Gainbridge
Hi Michel,
We understand your frustration with the transfer process. We maintain certain security measures to protect your assets, and we strive to make these transactions as smooth as possible. If you think there was a mistake in your specific case, and would like to speak to a customer service agent, please don't hesitate to reach out to 1-866-252-9439 or team@Gainbridge.io - we'll review your specific case and work to expedite the process while maintaining necessary security protocols.
The Gainbridge® Team
Reply from Gainbridge
Jens,
We appreciate you highlighting the simplicity of our process! Making annuity services more accessible is a core part of our mission, and we're pleased it showed in your experience.
The Gainbridge® Team
I liked the interest rate
I liked the interest rate, but I thought I was going to get 5% and it ended up with 4.9%. Processs was a litle slow, but received a lot of notifications on what was going on. It would not allow me to add my wife jointly, but did allow beneficiaries.
20 January 2026
Reply from Gainbridge
Ronald,
We are so sorry about the rate confusion that you experienced when investing into your Gainbridge® annuity. We strive to make it extremely clear and simple to understand exactly what you're getting. Thank you for trusting us and in turn, we are excited to be a part of your financial journey.
The Gainbridge® Team
Impressed with Simplicity of Set-up and Interest Rate
So far I am very impressed how smoothly everything has gone with setting up my account. I locked in an interest rate that I am satisfied with for three years. Wasn't sure what a MYGA was at first but I'm glad I learned about this profitable investment vehicle.
16 January 2026
Reply from Gainbridge
Rayn,
Thank you for taking the time to share your positive experience with Gainbridge®! We're happy to hear that you're satisfied with our annuity products. Our commitment to providing transparent, reliable financial solutions remains unwavering, and we look forward to continuing to serve your financial needs.
The Gainbridge® Team
Good Experience
The money is invested and earning interest as soon as they receive it, unlike experiences I've had with traditional financial planners.
Withdrawals are quick and easy.
19 January 2026
Reply from Gainbridge
Jeff,
Your feedback about our easy-to-use platform is wonderful to hear! We're committed to maintaining this level of simplicity while providing comprehensive annuity solutions.
The Gainbridge® Team
Everything went smooth.
9 January 2026
Reply from Gainbridge
Darren,
Thank you for noting how easy it was to use our Gainbridge® platform! We understand that annuity services should be accessible, and we're glad we could provide you with a smooth experience.
The Gainbridge® Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.