The shower is great , first one lasted 36 years so naturally I would go for same brand again. It was delivered on time but you are left in the dark slightly regarding delivery and they don't seem... See more
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Review summary
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Reviews shaping this summary
Ordering was straight forward and simple Unfortunately the dispatch email was not sent otherwise everything was OK As for the delivery company DPD they were somewhat less than professional not onl... See more
Shower engine arrived when expected and has now been fitted and works fine. Although it took DPD Local three attempts to deliver running out of time on the first two attempts and the box was damaged... See more
Had bought a new shower head which wasn't suitable for the electric shower. Caused a forced leak. Went onto the Gainsborough website, ordered new engine. Received promptly, well packaged. Working perf... See more
Company details
- #96 of 109 best companies in Bathroom Renovator
Written by the company
With nearly 50 years in the bathroom and shower industry, Gainsborough have been creating exceptional showers since 1972. We pride ourselves in providing high quality showers at affordable prices, with a dedicated UK based Customer Service team who are on hand to help with any queries you may have.
Contact info
The Flyers Way, Westerham, TN16 1DE, Kent, United Kingdom
- 01959 560760
- info@gainsboroughshowers.co.uk
- gainsboroughshowers.co.uk
4.3
Excellent
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
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Speedy online service for ordering parts.
Needed a specific part for a Gainsborough shower. Went on to their website, ordered the part & it was delivered within a few days. Very happy with the service.
26 July 2025
It was a very simple and very easy to order
It was a very simple and very easy to get the parts I needed and surprisingly cheaper than other places I tried. The posted was also very quick.
7 August 2025
Delivery impressive- shower now working…
Delivery impressive- shower now working a treat- thank you
29 July 2025
Super quick delivery!!
Ordered and paid for a pressure relief valve and was delivered in 2 days,website easy to navigate,highly recommended !!!
16 July 2025
Simple to replace.
Unit supplied (shower engine) was exactly as described and the whole thing only took 20 minutes to replace with the current one - including cleaning up.
6 July 2025
Fast delivery ,easy to use .
10 July 2025
Dead easy to fit the PRD
Dead easy to fit the PRD. You don't need to be an electrician. But for heaven's sake make sure you have disconnected at the consumer unit. Showers are high rated items (mine is 10.5kw).
You could be killed if you don't isolate.
11 July 2025
Recommended Spare Supplier
Speedy delivery of well packaged pressure control device at a better price than Amazon. Recommended
29 June 2025
Really good service
26 June 2025
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