Galapagos Travel Center Reviews 

207
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything was handled so smoothly - we felt well taken care of throughout our trip. The communication was also very good, especially the booklet of info that was sent right before we left. I was ab... See more

Rated 5 out of 5 stars

Katie’s selection of places to stay and things to do in and about Quito was excellent, accommodations were great, and sequencing was perfect. Our guide Fabrizio was amazing, and the fact that he was w... See more

Rated 5 out of 5 stars

Our trip planned by the Galapagos travel center was one of the best trips we have ever taken! Every detail went perfectly and all of the guides and drivers did an excellent job. Hats off to our travel... See more

Company replied

Rated 5 out of 5 stars

Galapagos Travel Centre were excellent. Everything was clearly communicated and all my questions were answered quickly. Diana was knowledgeable and efficient. The person who met us at the airport... See more

Company replied

Company details

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Written by the company

At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.


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4.8

Excellent

TrustScore 5 out of 5

207 reviews

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4.8

All reviews

(207)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was excellent

Everything was excellent. Planning, communication, follow up. All great

27 February 2025
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Reply from Galapagos Travel Center

Hi Dennis!

Thanks for your comment. We are glad to hear that your trip was excellent in every way. It was a great pleasure to be part of your adventure!

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

I was very pleased with the whole…

I was very pleased with the whole experience. We needed a lot of help. From additional hotel reservations (at the last minute), to specific dietary needs during our tour. It was all handled.
We were met at the airport by a driver. We were practically hand held going through customs. Our tour guide met us as soon as we arrived.
Galapagos Islands tour on the Horizon was awesome. 5 STARS.

8 January 2025
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Reply from Galapagos Travel Center

Hi Steve!

Thanks for your comment. We are glad to hear that your trip was handled flawlessly by our team. It was truly a joy to be part of your adventure!

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Fabulous Experience

Knowlegeable experienced staff eager to assist in making the experience top notch.

15 January 2025
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Reply from Galapagos Travel Center

Thank you for your kind words, Frank! We're delighted to hear that you had a great experience and that our professional team took good care of everything.

We truly appreciate you choosing us.

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

everything was great


everything was great. Guides were very knowledgeable, all staff were friendly, breakfast, lunch and dinner were 5 star. A very enjoyable time. Recommending to all our friends.

27 February 2025
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Reply from Galapagos Travel Center

Thank you for your feedback and recommendation Carol. It was a real pleasure to organize this trip with you!

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Excellent service by the Galapagos Travel Centre

The whole trip from Quito in Ecuador to the Amazon rainforest cruise and the Galapagos cruise was arranged like clockwork by the Galapagos Travel Centre including private transfers and internal flights.

19 January 2025
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Reply from Galapagos Travel Center

Hi David,

We are glad to hear that you visited two amazing destinations in Ecuador. Each with its own charm and history, which make them very special.
Thank you for allowing us to organize your trip and that everything went as planned.

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Our family's Galapagos cruise was a…

Our family's Galapagos cruise was a magical, unforgettable experience, exceeding all expectations. The snorkeling was phenomenal, revealing a vibrant underwater world teeming with sea turtles, sea lions, and colorful fish, while the islands themselves showcased an astonishing variety of wildlife, from blue-footed boobies to giant tortoises. What truly made the trip exceptional was the incredible staff. Their knowledge, attentiveness, and genuine passion for the islands created a warm and welcoming atmosphere, making us feel like family.

27 February 2025
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Reply from Galapagos Travel Center

Hi Dennis!

We're so happy to hear that your time in Galapagos was filled with amazing memories! This is a unique destination that offers amazing experiences, and our team always loves making every trip unforgettable.

Thanks for trusting us. We loved being part of your adventure.

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Once in a lifetime trip made perfect by…

Once in a lifetime trip made perfect by GTC. Good organisation throughout. Great ship. Brilliant crew. Incredible nature. Lovely fellow guests.

15 January 2025
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Reply from Galapagos Travel Center

Hi Ian!

Thank you for choosing us for this meaningful journey. It was our pleasure to help make your experience as enjoyable and memorable as possible!

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Travelled during U.S. December holidays for our active/nature/science loving family (Multisport - Island Hopping Tour)

Perfect trip for our active/nature/science loving family. We selected Galapagos Travel Center's Multisport - Island Hopping Tour - 7d/6n (First Class Accommodation option). This option was land-based meaning our accommodations were always on land vs. a cruise where accommodations are on a yacht.

I typically plan all our family vacations, but wanted to engage specialists for this unique visit. It paid off. Andres, at the Galapagos Travel Center, was organized and responsive. He listened carefully to our preferences and priorities to ensure we selected the best package for our trip. Our experience was fantastic and included top notch service from beginning to end. My family and I thoroughly enjoyed the trip.

A few highlights:

-Our tour package was well curated and action packed with hiking, biking, snorkeling, boating, and many wildlife sightings. Although downtime for resting and venturing out was figured in daily, our teenager opted to skip out on an activity to gain a bit more downtime.

-Our Santa Cruz guide, Maritza, heard that our teenager spoke a little Spanish and worked in a few opportunities for him to practice.

-All our Galapagos Travel Center curated guides, accommodations, and activities included both Spanish and English speakers.

I highly recommend using Galapagos Travel Center for your Galapagos island adventure.

25 December 2024
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Reply from Galapagos Travel Center

Hi Gretel!

Thank you for sharing your incredible experience in Galapagos! It will surely inspire future travelers to embark on their own adventures. Andrés and our team of destination experts take great pride in meticulously planning every detail to ensure a seamless and unforgettable journey. It was truly a pleasure to be part of your adventure!

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

First class organisation for our trip of a lifetime.

Our consultant (Diana) was excellent, right from our initial enquiry. Diana's communication, recommendations and assistance in securing our preferred Galapagos itinerary and arranging Quito private tours was first class. Our overall experience was much better than we hoped for.

28 March 2024
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Reply from Galapagos Travel Center

Hi Trevor!

Thank you for your kind words for Diana. She, like every member of our team, is a great professional who takes care of every detail to make your experience outstanding.

We are pleased to hear that you had a trip of a lifetime. Thank you for your feedback.

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Everything they promised and more…

The team provided everything they promised and did it very well. Every question was answered, as well as, plenty I didn't were also answered, along with providing a helpful info packet with lots of details covering immigration and customs tasks that had to be completed prior to entry into the Galapagos.

27 December 2024
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Reply from Galapagos Travel Center

We are over the moon to hear that you had a great experience! We are proud of our team who always provides the highest level of service and experience to our guests.

Thank you for choosing us and for your words. We really appreciate your feedback.

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Not only are the destinations superb

Not only are the destinations superb, but the fine detail of the service is outstanding too.It has never been so easy getting through an airport, in fact several airports !
Napo Wildlife Centre and Galapagos Angel are really up to top hotel standards for accomadation, food and service. Highly recommended from start to finish.

9 December 2024
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Reply from Galapagos Travel Center

Hi Ian!

Thank you very for sharing your comments with us! We love knowing that you had a great trip. All of us at GalapagosIslands.com are very happy to have accompanied you on this experience.

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

All of our tour guides were extremely…

All of our tour guides were extremely competent and caring.

27 December 2024
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Reply from Galapagos Travel Center

Thank you for choosing GalapagosIslands.com to accompany you on this great adventure!

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Amazon & Galápagos- amazing experience for reasonable cost

The professional approach in every aspect of our trip made Galapagos Travel Center the best tour operator I have experienced in my many travels. The logistics were comprehensive and no detail was ignored. The hotels and accommodations were first class. The personnel were all patient, helpful and respectful to this older lady. The planning with the trip advisor, Andres E. was done by email and he was most helpful and accurate in his information.
I have no hesitation in highly recommending Galapagos Travel Center for any travel in Sth America or Ecuador in particular- just brilliant!

27 December 2024
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Reply from Galapagos Travel Center

Hi Janet!

We are grateful for your kind words, for highlighting our services and for choosing us to make this dream trip happen. We love helping our guests so that they have excellent quality service and have us with them at every stage of the trip.

We greatly appreciate your recommendation.

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Great company to work with

This company helped make all my arrangements for my Galapagos Cruise. Everything was very smooth.

8 December 2024
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Reply from Galapagos Travel Center

Thank you for choosing GalapagosIslands.com to accompany you on this great adventure!

Best wishes,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Don’t miss the Galápagos!

Diana helped us plan a wonderful trip. Our guide our first day in Quito took us around the old city. He was knowledgeable about the old city and inciteful in helping us understand the history of Ecuador and the country today. Then we transferred, seamlessly, to the most amazing experience on the Cormorant ll. The boat was everything we hoped it would be based on the pictures we saw. Our room was exquisite and quite large, the balcony a pleasure. The common areas of the boat were beautiful and comfortable. Ricardo did an amazing job making everything flow. Our naturalist, Malena, had a depth of knowledge about everything in the Galapagos and a love for it that she passed on to us. We saw incredible wildlife with three or four outings every day. Somedays we snorkeled twice a day. Crew helped us get into and out of our wet suits and then wrapped us in warm towels! All of the crew were friendly and attentive making this trip an experience of a lifetime.

14 November 2024
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Reply from Galapagos Travel Center

Hi Wendy!

Thank you very much for your kind words for Diana, Malena, Ricardo and for all the crew, they are very knowledgeable experts of the destination and they always look for make everything for you in the best way so that you can live an unforgettable experience.

Thank you for trusting in our work and leaving everything in our hands as experts in adventures in the Galapagos. It was a pleasure having you here!

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

All the personnel on our ship

All the personnel on our ship, our Quito guide and in the sales process beforehand were professional and extremely responsive/helpful. The trip was amazing. Great itinerary; saw so many birds and animals.

1 November 2024
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Reply from Galapagos Travel Center

Hi Marilyn!

Thank you for choosing us to make this trip happen. We love helping our guests so that they have an excellent trip.

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Wonderful customer service and…

Wonderful customer service and communication with a great itinerary.

28 November 2024
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Reply from Galapagos Travel Center

Thank you for choosing us to make this trip happen. We love helping our guests so that they have an excellent trip.

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Clear communicating in advance

Clear communicating in advance.
Also someone waiting at the airport made the transfer much easier.

28 November 2024
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Reply from Galapagos Travel Center

Thank you for choosing us to make this trip happen. We love helping our guests so that they have an excellent trip.

Warm regards,
Galapagos Travel Center Team

Rated 5 out of 5 stars

Galapagos Travel was very responsive to…

Galapagos Travel was very responsive to my queries and helped me find the right tour for me.

6 November 2024
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Reply from Galapagos Travel Center

Thank you for your review. We are always here to help! We truly appreciate you choosing GalapagosIslands.com for your trip.

Warm regards,
The Galapagos Travel Center Team

Rated 5 out of 5 stars

The itinerary was thoughtfully designed…

The itinerary was thoughtfully designed and the guides were excellent!! The only issue was the Hilton Hotel…..we didn’t have any hot water when we arrived and was located in an area where were no restaurants within walking distance.

24 October 2024

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