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Galway Crystal Reviews 

987
•
TrustScore 4.5 out of 5

4.7

Gift shop
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Review summary

Created with AI, based on recent reviews

Evaluating 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful craftsmanship of the crystal products, often highlighting personalized items as perfect gifts. Many found the ordering process easy and appreciated the prompt, efficient service, noting careful packaging and timely delivery with tracking. However, some customers noted significant delivery issues, with items not arriving or experiencing considerable delays and a lack of tracking. A few people reported products arriving damaged or with manufacturing flaws. Additionally, some reviewers found postage and tariffs, particularly for international orders, to be unexpectedly expensive.

What people talk about most

Product

Consumers find the products to be of high quality and great value, with many expressing delight over their... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and quick... See more

Quality

People report positive experiences with quality, often describing products as excellent, high-quality, and... See more

Order

Customers generally report positive experiences with the ordering process, highlighting its ease and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Galway crystal has a quality all of its own. Although I do know a lot is now outsourced you can always rely on the crystal being A1 quality and the shopping experience either instore or online to be a... See more

Rated 5 out of 5 stars

A wide variety of beautiful crystal perfect for any occasion. I bought a gorgeous green vase with stunning personalize inscription on it. It was delivered carefully and wrapped to ensure it’s safely.... See more

Rated 5 out of 5 stars

Great choice of gifts and great prices too. I was very happy with the engagement flutes I purchased. I had the flutes engraved and after ordering I realised I had forgotten to include the date. I emai... See more

Rated 5 out of 5 stars

Absolutely superb. Customer service was friendly and quick, product was immaculately engraved and packaged. Could have bounced it from galway and jt would have been safe, such was the care taken in po... See more

Company details

  1. Gift shop
  2. Handbags Shop

Written by the company

Galway Crystal is of the leading giftware brands in Ireland with a huge range of luxury products at amazing prices. We have gifts for all ocassions from wine and whiskey glasses to Claddagh ring jewellery and our new range of handbags. Decorate your home with our range of throws, vases, bowls, lighting and chandeliers.

Gifts for all occasions

Written by the company

Let us help you find the perfect gift
One of Irelands leading giftware brands with a huge range of luxury gifts for all occasions. Choose from our Wine & Whiskey glasses or Claddagh Ring jewellery or our new range of handbags. Personlise your glasses with a special message.

Contact info

Galway Crystal..Gifts for all occasions

Glassware, homeware, jewellery & handbags. Personalise your gifts.

4.7

Excellent

TrustScore 4.5 out of 5

987 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(987)

313 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great item , good price, lovely personalisation and excellent personal customer service to ensure that I was getting the correct product. Even with personalisation, the glasses arrived very quickly and well packaged. Would highly recommend.

9 June 2026
Rated 5 out of 5 stars

Great experience

Great experience. I wrote a note that I needed the custom (engraved) glasses delivered urgently, and they were gracious enough to delivery within 48hrs.

28 May 2026

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