A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner. C... See more
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Feed the Kraken game purchase
Purchased a game that I couldn't get anywhere else online for an amazing price. Fast delivery. Great experience. The store is about 40 mins drive and I will be checking it out soon.
What can I say
What can I say. Took a punt with a game I was looking for that was either out of stock, or a stupid price, when I came across GamersAtHart.
Not only did they have it at a fair price but the service from start to finish was excellent with nice personal touches. I use 2 other well known companies quite regularly. Looks like I have found my number one go to now.
Tales to Amaze
Great independent boardgames retailer. Item was competitively priced and arrived well packaged and on time.
Excellent shop
Excellent shop, I have made multiple orders over the past couple of years and every time my items have arrived in perfect condition and the customer service has been great 👌
Proof of great customer service
This is a great family run business with very friendly, helpful and knowledgeable staff. They don't just sell you things, they will talk with you to make sure what you are buying is correct, and may offer alternatives. I went in to buy a £80 game but instead bought a £60 game as it suited my family more. NOW THAT IS CUSTOMER SERVICE. Because of this I highly recommend Gamers@Hart as one the best local games shops in the area. They are also based directly in the town centre with excellent transport links.
Excellent communication
Excellent communication, unbeatable prices and free delivery.
Gamersathart kept me informed at every stage of the pre-order from March until it's delivery in October. They even allowed me to add extra items to the order when I was notified that it had arrived in stock, which was greatly appreciated.
Thank you Gamersathart for a pleasant shopping experience.
Great prices great service
Great prices great service. I especially appreciate that they don't charge for pre-orders until they are ready to ship. My favourite place to buy board games from!
What a shop!
Peter and the team are incredibly friendly, knowledgeable and accommodating.
You couldn't wish for a better local game store. Prices are competitive, they run regular events and are super responsive to contact requests (I've left stuff there a few times).
10/10. Would shop there again (and will).
Fantastic customer service all round
Fantastic customer service all round. Great prices and game arrived fast and very well packaged.
Would not hesitate to use again!
Barry
BGG= Bazmondo123
You can't beat the instore prices
You can't beat the instore prices and online prices are hard to match anywhere else online. Service is top notch and on the rare occasion something goes wrong it is soon fixed by the super friendly and most helpful staff.
Great service
Great service; games are packaged in a careful and environmentally conscious way and despatch/delivery is very quick.
Large selection of games at very competitive prices.
Recommended!
Game arrived within a few days of ordering and the packaging was great. Website is easy to navigate. If I'm looking to buy a game and they have it in stock, I will definitely be buying from Gamers@Hart again.
Always excellent service
I have used them many times to buy games as well as their LCG subscription service and every time the service has been fantastic, would recommend very highly
Excellent service
Excellent service, very friendly staff. Myself and my children (aged 11 and 12) love coming into the shop, during school holidays my children can't go more than a few days without popping in for a look around and a chat or spending thier pocket money (usually on Pokémon cards). Both the actual shop and online store stock a very expansive range of products, usually (more often than not) cheaper than anywhere else. Staff are very knowledgeable and helpful and always have time to answer questions or just have a general chat. My family love shopping here and would not think of shopping anywhere else for our Pokémon, Warhammer, Digimon, board games etc.
I got Colt Express Big Box from…
I got Colt Express Big Box from Gamersathart. Very happy. It was well packed and came in perfect condition. It had all the old expansions in it with room for the new armoured train expansion train as well.
I also like Gamersatheart Pre-Order system.
My absolutely favourite shop
My absolutely favourite shop! They're always happy to order a title for me if it's not in stock and it's ready in just a few days. Their prices are really hard to beat and they do so much for the local community too! I wouldn't shoo anywhere else!
Eco friendly and reliable ordering
I've pre-ordered new releases from Gamers at Hart a couple of times now. I like their pre-order system - it's clear and informative and they don't take payment until they have stock. I also appreciate their approach to packaging - it's all compostable and they put a little note in the order to remind you.
Frequent and Satisfied Customer
I consistently purchase from Gamers at Hart. Reliable and great customer service.
Top notch service!
A great place to order board games from. Attentive service, queries are answered swiftly, and top notch packaging. My first stop for board games.
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