Gamersathart Reviews 

243
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the excellent condition of products upon arrival. Many people highlight the remarkably fast and often free delivery service, noting items are well-packaged and arrive promptly. Reviewers also appreciate the helpful and communicative staff, who ensure a smooth ordering process and provide outstanding service, especially for pre-orders. However, some people experienced difficulties with the purchasing process, which caused frustration during their ordering experience.

What people talk about most

Order

Users describe positive interactions with order, frequently praising the speed of delivery, with many items... See more

Product

Customers had positive experiences with product, frequently praising the competitive pricing and quick... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting incredibly fast shipping,... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair pricing, with... See more

Staff

Clients share positive opinions on staff, with many reviewers expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner. C... See more

Rated 5 out of 5 stars

I found them purely by accident via searching online for Digimon Card Game booster boxes - I'm so glad I did! Their prices are highly competitive and fair, with free shipping for orders over £20 - whi... See more

Rated 5 out of 5 stars

Ordered a few games from here, always prompt and reliable. They do ALL compostable packaging. Often joint cheapest on internet. Real actual human shop. Best positive was small glitch recently, sorted... See more

Rated 5 out of 5 stars

I’ve now used Gamersathart for a few purchases and am happy to report that upon each occasion it’s been a really pleasant experience. The pricing is competitive, the shipping is great, every time the... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(243)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feed the Kraken game purchase

Purchased a game that I couldn't get anywhere else online for an amazing price. Fast delivery. Great experience. The store is about 40 mins drive and I will be checking it out soon.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say. Took a punt with a game I was looking for that was either out of stock, or a stupid price, when I came across GamersAtHart.
Not only did they have it at a fair price but the service from start to finish was excellent with nice personal touches. I use 2 other well known companies quite regularly. Looks like I have found my number one go to now.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent shop

Excellent shop, I have made multiple orders over the past couple of years and every time my items have arrived in perfect condition and the customer service has been great 👌

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Proof of great customer service

This is a great family run business with very friendly, helpful and knowledgeable staff. They don't just sell you things, they will talk with you to make sure what you are buying is correct, and may offer alternatives. I went in to buy a £80 game but instead bought a £60 game as it suited my family more. NOW THAT IS CUSTOMER SERVICE. Because of this I highly recommend Gamers@Hart as one the best local games shops in the area. They are also based directly in the town centre with excellent transport links.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, unbeatable prices and free delivery.
Gamersathart kept me informed at every stage of the pre-order from March until it's delivery in October. They even allowed me to add extra items to the order when I was notified that it had arrived in stock, which was greatly appreciated.

Thank you Gamersathart for a pleasant shopping experience.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Great prices great service

Great prices great service. I especially appreciate that they don't charge for pre-orders until they are ready to ship. My favourite place to buy board games from!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

What a shop!

Peter and the team are incredibly friendly, knowledgeable and accommodating.

You couldn't wish for a better local game store. Prices are competitive, they run regular events and are super responsive to contact requests (I've left stuff there a few times).

10/10. Would shop there again (and will).

15 December 2023
Unprompted review
Rated 5 out of 5 stars

You can't beat the instore prices

You can't beat the instore prices and online prices are hard to match anywhere else online. Service is top notch and on the rare occasion something goes wrong it is soon fixed by the super friendly and most helpful staff.

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service; games are packaged in a careful and environmentally conscious way and despatch/delivery is very quick.

Large selection of games at very competitive prices.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Recommended!

Game arrived within a few days of ordering and the packaging was great. Website is easy to navigate. If I'm looking to buy a game and they have it in stock, I will definitely be buying from Gamers@Hart again.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Always excellent service

I have used them many times to buy games as well as their LCG subscription service and every time the service has been fantastic, would recommend very highly

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly staff. Myself and my children (aged 11 and 12) love coming into the shop, during school holidays my children can't go more than a few days without popping in for a look around and a chat or spending thier pocket money (usually on Pokémon cards). Both the actual shop and online store stock a very expansive range of products, usually (more often than not) cheaper than anywhere else. Staff are very knowledgeable and helpful and always have time to answer questions or just have a general chat. My family love shopping here and would not think of shopping anywhere else for our Pokémon, Warhammer, Digimon, board games etc.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

I got Colt Express Big Box from…

I got Colt Express Big Box from Gamersathart. Very happy. It was well packed and came in perfect condition. It had all the old expansions in it with room for the new armoured train expansion train as well.
I also like Gamersatheart Pre-Order system.

9 January 2023
Unprompted review
Rated 5 out of 5 stars

My absolutely favourite shop

My absolutely favourite shop! They're always happy to order a title for me if it's not in stock and it's ready in just a few days. Their prices are really hard to beat and they do so much for the local community too! I wouldn't shoo anywhere else!

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Eco friendly and reliable ordering

I've pre-ordered new releases from Gamers at Hart a couple of times now. I like their pre-order system - it's clear and informative and they don't take payment until they have stock. I also appreciate their approach to packaging - it's all compostable and they put a little note in the order to remind you.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Top notch service!

A great place to order board games from. Attentive service, queries are answered swiftly, and top notch packaging. My first stop for board games.

22 August 2023
Unprompted review

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