gamertech.shop Reviews 258

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mike took the time to understand my needs and to educate me while discussing tradeoffs since I’m newer to custom build pcs. We arrived at very capable specs for a fair price. Fast build time, effic... See more

Company replied

Rated 5 out of 5 stars

Actually, I was so happy I sought out TrustPilot. "Anything higher than 5 stars? Order for an ARCTIC Liquid Freezer II 360 was placed Thurs. morning, shipped Thurs. afternoon, on my step Sat. afternoo... See more

Rated 2 out of 5 stars

I ordered two 140mm reverse blade fans and was sent two 140mm regular fans. I just returned the first order without even opening the box and still haven’t received a refund on it but I was charg... See more

Company replied

Rated 5 out of 5 stars

After searching high and low for the Lian Li Infinity Reverse fans I finally stumbled across Gamertech. I needed them in a pinch in order to avoid needing to re-build the system down the line with the... See more

Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store

Written by the company

Gamertech Hardware: Purpose-Built • Great Deals • Top Quality Hardware • Backed by Premier Customer Service Gamertech.shop is the online store for Gamertech Hardware. Founded by a PC Hardware enthusiast, Gamertech is committed to provided the latest top-quality PC Hardware at amazing prices. We do everything possible to beat the prices on NewEgg, Amazon, and other popular stores. We also are committed to top-notch customer service. Reach out to us if you have questions--we are happy to tell you more about Gamertech Hardware, chat about your new build that you are working on, or help you with any questions you might have about your purchase. Gamertech Hardware is the new kid on the block taking a run at the traditional PC hardware retailers. Gamertech is built and run by a gaming hardware enthusiast who cares just as much about performance and value as Gamertech’s customers. By taking a value-add approach to PC hardware retail, Gamertech is carving out a niche in an extremely difficult competitive market. The tenets of our value-add approach is captured by our slogan: Gamertech Hardware: Purpose-Built. What’s behind this is an approach that combines the best qualities of traditional hardware resellers with curation and personality that is unrivaled by the competition. What does this mean? The key differentiator is Gamertech Hardware’s approach to hardware resale. Unlike the “other guys,” Gamertech is extremely selective regarding the products that it stocks and sells. Customers know that, if they are buying something from Gamertech.shop, the product has already been well-vetted to be a top performer in its class. This is at the core of Gamertech’s mission. The other key facets of our mission is our customer service approach. Our customer support is highly personal, knowledgeable, and effective. Customer support is empowered to solve any problem a customer brings to them and are not required to just “follow the script.” People are sick of customer service scripts that get them nowhere. That will never be the case at Gamertech. Founded in mid-2021, Gamertech Hardware has experienced incredibly fast-paced growth. The best part is, they are just getting started.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

258 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I read a few bad reviews about scams…

I read a few bad reviews about scams and stuff like that…..I was skeptical myself and to be honest got pretty scared myself since I spent over $200 and Lian Li fans but they were professional and answered my questions and I got my fans on the exact date as promised and they even threw in stickers! Will definitely order from them again. 5 stars!

27 August 2023
Rated 4 out of 5 stars

Could have be shipped out faster

Took a few days to ship and at the time of writing I have yet to receive the package
But they did refund me some of the amount

25 August 2023
gamertech.shop logo

Reply from gamertech.shop

Hi Mitch. We definitely understand why you are not impressed as it did take much longer than it should have to ship your order. We take pride in being able to ship orders out quickly and the delay you experienced does not meet our standards. Please accept our sincere apology. We hope you will give us another chance to prove that we can do better!

Rated 5 out of 5 stars

Actually

Actually, I was so happy I sought out TrustPilot. "Anything higher than 5 stars? Order for an ARCTIC Liquid Freezer II 360 was placed Thurs. morning, shipped Thurs. afternoon, on my step Sat. afternoon. Good notifications. Box was factory sealed top and bottom. Price with shipping was less than Amazon. Sticker on the box says it's a B Rev. 7, which appears to be the current version. Packing was good, using no plastic."

10 August 2023
Rated 5 out of 5 stars

Nothing but the Best

Nothing but the best! Great customer service, quick shipping, and got just what I needed with a handwritten note. Gamertech went the extra mile.

8 August 2023
Rated 5 out of 5 stars

Great Overall Experience

The website was easy to navigate, the ordering process was simple and quick, and communication regarding orders was effective, in addition to a quick arrival time. I have no complaints and look forward to ordering from gamertech.shop in the future.

22 July 2023
Rated 5 out of 5 stars

Order a Lian-Li Fan Cable

Ordered a Lian-Li Fan Cable. Initially received incorrect cable, however this was immediately corrected by customer service without any hassle on my end. Product works great! Would definitely purchase from here again as needed.

8 June 2023
Rated 5 out of 5 stars

Top notch experience! Ultra spec custom pc is amazing!

Mike took the time to understand my needs and to educate me while discussing tradeoffs since I’m newer to custom build pcs. We arrived at very capable specs for a fair price.

Fast build time, efficient testing, and pre-setup support. Fast shipping and secure packaging. Thanks to him, I’m currently enjoying Diablo 4 on ultra specs. Absolutely no issues. Highly recommend!

3 June 2023
gamertech.shop logo

Reply from gamertech.shop

Thanks Sean! So glad you are enjoying D4 on a worth rig!

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