gamertech.shop Reviews 258

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mike took the time to understand my needs and to educate me while discussing tradeoffs since I’m newer to custom build pcs. We arrived at very capable specs for a fair price. Fast build time, effic... See more

Company replied

Rated 5 out of 5 stars

Actually, I was so happy I sought out TrustPilot. "Anything higher than 5 stars? Order for an ARCTIC Liquid Freezer II 360 was placed Thurs. morning, shipped Thurs. afternoon, on my step Sat. afternoo... See more

Rated 2 out of 5 stars

I ordered two 140mm reverse blade fans and was sent two 140mm regular fans. I just returned the first order without even opening the box and still haven’t received a refund on it but I was charg... See more

Company replied

Rated 5 out of 5 stars

After searching high and low for the Lian Li Infinity Reverse fans I finally stumbled across Gamertech. I needed them in a pinch in order to avoid needing to re-build the system down the line with the... See more

Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store

Written by the company

Gamertech Hardware: Purpose-Built • Great Deals • Top Quality Hardware • Backed by Premier Customer Service Gamertech.shop is the online store for Gamertech Hardware. Founded by a PC Hardware enthusiast, Gamertech is committed to provided the latest top-quality PC Hardware at amazing prices. We do everything possible to beat the prices on NewEgg, Amazon, and other popular stores. We also are committed to top-notch customer service. Reach out to us if you have questions--we are happy to tell you more about Gamertech Hardware, chat about your new build that you are working on, or help you with any questions you might have about your purchase. Gamertech Hardware is the new kid on the block taking a run at the traditional PC hardware retailers. Gamertech is built and run by a gaming hardware enthusiast who cares just as much about performance and value as Gamertech’s customers. By taking a value-add approach to PC hardware retail, Gamertech is carving out a niche in an extremely difficult competitive market. The tenets of our value-add approach is captured by our slogan: Gamertech Hardware: Purpose-Built. What’s behind this is an approach that combines the best qualities of traditional hardware resellers with curation and personality that is unrivaled by the competition. What does this mean? The key differentiator is Gamertech Hardware’s approach to hardware resale. Unlike the “other guys,” Gamertech is extremely selective regarding the products that it stocks and sells. Customers know that, if they are buying something from Gamertech.shop, the product has already been well-vetted to be a top performer in its class. This is at the core of Gamertech’s mission. The other key facets of our mission is our customer service approach. Our customer support is highly personal, knowledgeable, and effective. Customer support is empowered to solve any problem a customer brings to them and are not required to just “follow the script.” People are sick of customer service scripts that get them nowhere. That will never be the case at Gamertech. Founded in mid-2021, Gamertech Hardware has experienced incredibly fast-paced growth. The best part is, they are just getting started.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

258 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service and good products!

I had questions regarding a product for sale, and they answered my questions immediately through their online chat feature. I placed my order and it shipped the very next day. Shipping was fast, and I got exactly what was advertised for the lowest price that I could find online. I recommend this website and will shop with them again! Thank you Gamertech.Shop!

26 December 2022
Unprompted review
Rated 4 out of 5 stars

Small business.

Originally it seems like a really sketchy store. But it's just a small business doing small business things. Clearly putting customers first.

4 January 2023
Rated 5 out of 5 stars

Suspicious to Safe

At first I was highly skeptical of this website, as it is new and I had seen some angry Reddit Posts... but after finally getting ahold of the 7900 xtx in good shape and operational condition as promised, I no longer doubt. The owner had messaged me personally several times to reassure me that the order was safe and that he understood my concerns when dealing with a new shop. He was very friendly and even submitted my package earlier than he had stated to supply some comfort. Excellent customer service, product is in great shape. Thank you!!

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Support and Fair Prices

Thank you for your fair prices and communication throughout the entire process of my purchase. I was concerned with potential hardware quality issues and purchasing from a new vendor, but your team helped to alleviate my concerns. I'll look for new opportunities to patronize your shop again in the future.

1 January 2023
Rated 3 out of 5 stars

The shipping service is horrible

The shipping service is horrible. Said they "knocked on my door" and "left me a notice" but I sit right next to my front door while I work and no one ever knocked and there was no notice left. I can't cancel my order. And now it says that it "has been delivered to a postal office" it doesn't even tell me which one. And now I have to wait until January 24th. Which is almost a whole month after purchase. To get it refunded. The site had no problems, just the shipping service is horrible. This was a 1 star review but the customer service has been quick and very helpful.

9 January 2023
gamertech.shop logo

Reply from gamertech.shop

Hi Jacob, thanks for the information. If you go to USPS.com and enter the tracking number, you will see that you can schedule a redelivery or pick up the item from the Post Office. I won't publicly share your information, otherwise I would post the address right here, but if you want to pick it up you can find the pickup location by going to https://tools.usps.com/ and typing in your zip code. The location is only 1.2 miles from your shipping address. Otherwise you can schedule a redelivery.

Rated 5 out of 5 stars

Actually Legit!!!!!!

This site actually legit. I ordered 6 unifan infinity and got it the week after. I'm very happy with my order. I would order from this site again if i need any other computer parts. Thank you GamerTech.

4 January 2023
Rated 5 out of 5 stars

Deciding on a GPU

1st off I was betweand 2 different brands of Graphics card with the 4090 Hardly ever being available At or around MSRP I was trying to snag AMD's Flagship, Or at the very Least grab 4080 either at msrp or on sale. Now I know all these graphic cards are over-priced from manufacturers but I also know that they all perform very well. I ended up with the asus tuf model of 4080 from gamertech.shop which had it up for sale at the same price(after tax) that I would get a non reference 7900xtx. I was only just able to install it last night, but for example playing spiderman miles morales from my 2080ti I was set at 2560x1440 res at high settings with raytracing off and getting relatively smooth performance. With tuf 4080 it reset resolution 4k, turned graphics to custom with everything maxed, raytracing on, and was extremely smooth gameplay. The sting of paying so much for a graphics cards was lessened by this friendly and knowledgeable salesman here at gamertech.shop. He contacted with answers very quickly and always was above the norm when I was asking questions or requiring assistance from him. I will be shopping from them again in the future.

24 December 2022
Rated 5 out of 5 stars

Awesome

Fast shipping and great packaging. I was skeptical at first but legit place.

26 December 2022
Rated 5 out of 5 stars

Ordering things on the internet in this…

Ordering things on the internet in this day and age where there are repeated parts shortages is difficult. You either over pay, have to wait to get things for exceptional amounts of time or find your orders canceled.

I ordered 10 unifan infinates and a controller from Gamer Tech Shop and they were shipped fast, came in OEM packages and the pricing was on spot with what they should be from MSRP.

Other retailers wanted to charge me $50+ more per set of 3 fans on top of shipping.

I would 100% buy from GamerTech.Shop again if the need arose for me in the future.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Customer service the long lost art

Customer service the long lost art! Not with this company! Searching the net for a gpu and saw this company and the great price for said gpu, got all excited and rushed to put my info in to buy from this brand new company that I have never heard of before and when I went to choose my shipping method it said I had to choose a different address since I am in Alaska I said to myself great just another company that thinks Alaska is a different country and wont ship here. So I go back to searching the net. Well a few minutes go by and I get an text message from GamersTech saying hey you left stuff in your cart and I thinking it's just an automated message write back, I would have, but you don't ship to Alaska like newegg! Few minutes later I get back asking what product and it was and error!
Long story short, The person at GamersTech.shop added Alaska to the shipping and asked me to send him a screen shot just to show him it was working! Customer service is not dead! This company proves that and I hope they continue with there excellence. Great people make great company's! Thank you GamersTech.shop

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Shipped quickly and was in great condition.

I will say I was hesitant to try a company that is so new when buying my Lian Li fans. What got me to purchase was the price actually being the normal when Amazon and NewEgg were over charging 30+ dollars, and I'm glad I did. Gamertech shipped my fans quickly (and had the option to use UPS over USPS which is a plus), and when I tested them in my build they worked perfectly as intended. They sent multiple emails about when the order was received, when they shipped (with tracking number), and when it was labeled as delivered. Definitely a good experience from my end. I'm much more trusting and willing to use their services again!

1 January 2023

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