Gamesir Reviews 351

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the controllers, for their excellent quality, design, and performance, often noting their durability and superior feel compared to other brands. The customer service and staff are frequently highlighted as exceptional, with many people appreciating the quick, professional, and helpful support received, especially through their Discord channel. However, some customers experienced issues with product functionality, such as triggers not working, buttons becoming unresponsive, or connectivity problems. A few people also reported dissatisfaction with the customer service, mentioning slow responses or a lack of resolution for their problems, and in some cases, a refusal to replace faulty items.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising the quality and durability of the... See more

Customer service

People report positive experiences with customer service. Many customers praise the prompt, helpful, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

Quality

Clients share positive opinions on quality, with many praising the excellent construction, premium feel, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just buy Cyclone 2 and have some trouble with my controller connection using 2.4. Try troubleshoot my self and can't figure out whats wrong. Find the gamesir discord server and asking for help. Afte... See more

Rated 5 out of 5 stars

I contacted GameSir as the left stick on my GameSir G7 Pro came off & wouldn’t stay on during gameplay. I sent them a short video of the problem & they replaced the controller immediately. They absolu... See more

Rated 5 out of 5 stars

I bought a Gamsir Nova Lite controller and its so nice and feels so premium for its price! What's amazing is that for its price it works for different consoles that are PC, Android, IOS, and Nintendo... See more

Rated 5 out of 5 stars

I got the Cyclone 2 on December 9th, 2024, and the controller’s R3 button stopped working when using it in Xinput mode. Although I was a bit disappointed by this, the support team on Discord... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

351 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I purchased the gamesir g7 pro wuchang…

I purchased the gamesir g7 pro wuchang fallen feathers edition for use wireless on xbox series x.
I will say that the setup process was quick and easy using the gamesir nexus app downloaded on the Xbox. The controller feels solid in your hands, works great, and the setup options are great. I did have a minor issue that was solved immediately through there phenomenal live customer support through their Discord channel. My questions were answered within a couple minutes and the customer service rep. Robin was knowledgeable and absolutely wonderful to deal with. Would I recommend this controller? Absolutely! And I have to several people and I bought aa G7 pro for my son for Christmas. Im sure he will love it.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Best Controller all Time

honestly the greatest xbox controller i have ever got for the price it really is worth it i love the feeling of all the buttons on the controller it also genuinely improved how I do on certain games like cod and rainbow six siege. the customer service aswell is also the best of the best customer servicd

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Gamesir, definitely worth a try

Having just had my third xbox elite controller suffer from "drift", it was time to try something new .

Having watched a few reviews on Youtube I decided to give Gamesir a try.
I got the GameSir G7 Pro WUCHANG: Fallen Feathers Edition.
Have used it for about two weeks now, so far I'm impressed with it.
The software that you use to edit button functions is easy to use and works well. The docking station with built in USB for the dongle is brilliant.
The controller is ever so slightly smaller than the elite but a fair bit lighter, fits my grown-man hands fine.

So if you are looking for a change, I would definitely recommend giving one a try.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Gamesir G7 Pro

I have the G7 Pro and upon receiving it yesterday, I must say it is a very good controller with good build quality and really nice vibrations. Had a technical issue with the controller and then contacted the discord customer support and they were really helpful. 100% recommend gamesir and the support is very helpful.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I bought a Gamesir G8+ last month but unfortunately the down button on dpad wasn't responsive. I contacted Gamesir and they responded pretty quickly. We went through all the possible issues that my controller might be having but unfortunately even updating the software on my controller wasn't working. They sent another one and I just got it today. Gamesir truly care about their customers and of course you have to provide proof that there's an issue which I did and everything went smoothly. Thank you Gamesir and to all the representatives that helped me. I greatly appreciate it

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic controller and customer service

Fantastic controller, very high quality and premium feeling for a great cost. Customer service is incredible, someone from their team helped me troubleshoot a technical issue (that ended up being unrelated to the controller) for about 2 hours. Great experience, will be using these controllers for a long time and recommend them for both casual and professional gamers.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

The best controller company in the…

The best controller company in the world. The customer service is top tier and I have had zero complaints. This is the only controller I will be recommending to anyone. If you are looking in getting a controller get one from Gamesir!!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support & Quality

Such excellent customer support and high-quality products. I had a DOA experience, and they immediately sent a replacement without asking me to ship the item back.
Also, a perfect application on Android.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Took a while to get my warranty going…

Took a while to get my warranty going but i did appreciate the service and customer support provided in game sirs discord. So, if you guys are struggling with your warranty being claimed through email skip the step and head over to their discord the service provided there is much better.

10 December 2025
Unprompted review

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