Very disappointing. I pre-ordered an item on 28 Jan due for release on 4 Feb. I never received any updates so had to chase. I received a fairly prompt reply (to his credit) but was told they didn’t ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very disappointing. I pre-ordered an item on 28 Jan due for release on 4 Feb. I never received any updates so had to chase. I received a fairly prompt reply (to his credit) but was told they didn’t ha... See more
Company replied
Ordered 5 games from the site. One was dispatched within a couple of days, no problem. Several days went past, no word on the others. Sent a chase-up email and waited a few days, no reply. Managed to... See more
The game was cheaper to pre-order on this site than anywhere else, which was great obviously. Unfortunately, it arrived two days after the release date, which was less than ideal considering it was a... See more
As with a few people, I was quite hesitant to purchase something from a business I hadn't heard of, but I went with the TrustPilot reviews and I'm so glad I did! The game was marked up as the cheap... See more
Company replied
gamesoldseparately.co.uk is an ecommerce site selling video games and associated products. We also have an exclusive range of products in our Port Talbot store. Get in touch and see how we can help you today!
Unit 33 Port Talbot Workshops, SA12 6HZ, Port Talbot, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from gamesoldseparately
Reasonable price and only took a couple of days to arrive

Reply from gamesoldseparately
I warn you against purchasing from this seller and I don't understand how he can have 4.8 positive reviews?! Order placed on Monday 20th January for £250 billed for £301. The telephone number provided on the store's website is either outdated or false. I sent several emails and he replied that if I couldn't wait, he could cancel the order. Yesterday I sent him an e-mail for the last time with information that if he did not send the package today, he should cancel the order, but of course the order was not sent and I did not receive any message. Total scam and shitty customer service. Shocking, it was the first time I encountered such a situation, I remember 4.8 stars? I warn you and I do not recommend it. Parcels arrive from China faster and customer service is competent and professional. Thank you.
I’ve used GameSoldSeparately before and like most other reviewers I had a good experience - excellent on price, speedy delivery and great communication.
Returning to them I’ve found it quite the opposite to my first purchase - my card was charged shortly after placing my order but over a week later I’ve had nothing arrive or even an email to say it has been dispatched. I even emailed asking for an order update and didn’t get a response…
Such a shame as they’re so competitive on price and seem to typically have great customer service so I can only wonder what happened on this occasion.

Reply from gamesoldseparately
Game arrived perfectly on time for release, in perfect condition as well as being far cheaper than other sites!

Reply from gamesoldseparately
Brand new, sealed & genuine. Postage took around a week. Will buy again

Reply from gamesoldseparately
Wow can not fault this site at all I was worried about not receiving a delivery day are date when I placed my order thought it could of been scammed I sent an email and got reply same day told me would be dispatched and I'll have it Thursday and boom he was bang on got email from Royal Mail saying it will be here for 3pm was home just before 3 from work and the postman literally just turned up so happy defo use again thanks for good service

Reply from gamesoldseparately
5⭐️ decent delivery time email straight back from my concern product came perfect no complaints hopefully be using these guys again 🔥

Reply from gamesoldseparately
Excellent Service Game arrived day of release, despite having been ordered just prior to realease. Well pleased.

Reply from gamesoldseparately

Reply from gamesoldseparately
Very quick no messing about , and hats all you can ask for really

Reply from gamesoldseparately
Great purchase from start to finish in just a few days , very quick and prompt delivery

Reply from gamesoldseparately
Dispatched on a Sunday and arrived on the Wednesday. Fast delivery and questions asked via twitter were answered very quickly. Will definitely recommend

Reply from gamesoldseparately
Great price on a dual sense official controller! Definitely coming back to the website for future orders! Received the item the next day.

Reply from gamesoldseparately
I've always had a flawless experience ordering from gamesoldseperately. The prices are the best around for new releases, pre orders have always arrived on or before release date and when my wife made a mistake on an order, they were extremely helpful and got everything sorted for her without any fuss. Highly recommended

Reply from gamesoldseparately
Order process was simple. Delivery was on time and in perfect condition.
Would use again.

Reply from gamesoldseparately
I have used games sold separately for a couple of years now and have experienced excellent service.

Reply from gamesoldseparately
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.