Gamesrocket.co.uk Reviews 457

TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

They will send the game I'm sure about that but I'm not certain the customer service even exists. I needed a emailed receipt for proof of purchase which I communicated via email several times over 2 w... See more

Rated 5 out of 5 stars

The first order takes some time due to very thorough security verifications. I understand that sending a scan of your ID card and a mug shot to store may not please everyone, but I'm willing to believ... See more

Rated 2 out of 5 stars

Ordered two DLC codes from Gamesrocket and only after placing the order and looking at the order form to see when I've receive my codes did I realise that I would need to send verify my identity?... See more

Rated 2 out of 5 stars

Purchase process was fine but game doesn’t load. Am working with tech support and while I haven’t yet given up, tech support has not been impressive so far. They keep asking me questions I already a... See more

Company replied

Company details

  1. Gaming services

Information provided by various external sources

As a licensed software partner of game publishers like Nintendo, Ubisoft or 2K, Gamesrocket provides a 24/7 online shop as well as the possibility of an instant download after successful purchase. Game keys and download clients are available directly after the receipt of payment. The download is available at maximum speed depending on the customer's internet connection. Gamesrocket offers its customers a wide range of products in the field of interactive and electronic entertainment. The essential part of the assortment is a versatile selection of PC / Mac Games of various genres which are available for instant download after purchase. Ranging from the latest top games to timeless classics, from epic online role playing games (MMOs) to entertaining casual games (minigames).


Contact info

2.9

Average

TrustScore 3 out of 5

457 reviews

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Rated 5 out of 5 stars

Eazy and fast

Eazy, fast and no problems. Got a good price and the key was delivered almost instantly.

13 October 2017
Unprompted review
Rated 4 out of 5 stars

Almost perfect transaction

Almost perfect transaction, they asked for photo id like a driving licence to be sent to them, i emailed back saying id rather not and they sent me the code. all it's for is to check you're real as a bot would see the email and likely realise it can't do that, i then got my code the next day and it worked fine, as i've now made an account with rocket i shouldn't be questioned again either so will be buying from again, thanks guys

4 October 2017
Unprompted review
Rated 5 out of 5 stars

To be honest i was really afraid to buy …

To be honest i was really afraid to buy because the price waz lower then on the original store and from being from another country. But everything went really well and i truly recomend this store to buy anything you want. Of course i will come back to buy new games, love it!

29 September 2017
Unprompted review
Rated 2 out of 5 stars

Bought game to play in the "STEAM" …

Bought game to play in the "STEAM" enviroment, followed instructions but
game will not play due to the need to activate another game?. Disappointed to say the least. Requested assistance from them to resolve this issue and no response......Prepared to amend this review if they can just communicate
with me to discuss.

27 September 2017
Unprompted review
Rated 5 out of 5 stars

This was the only place to find a very …

This was the only place to find a very old game i was looking for. And they have it here, excellent! And for a very cheap price. So five stars from here. From the buy i did, and to i could play it. It took around 3 minutes. Excellent place, i will come back to this place at any time.

13 September 2017
Unprompted review
Rated 5 out of 5 stars

Be patient with the first order, the next one will be fast

The first order takes some time due to very thorough security verifications. I understand that sending a scan of your ID card and a mug shot to store may not please everyone, but I'm willing to believe that it can, in fact add, some extra security to you account, protecting the costumer and the store. Anyway, this is an one-shot procedure and subsequent orders are processed very fast. Support is prompt enough and, last but definitely not least, prices are usually very, very good.

4 August 2017
Unprompted review
Rated 2 out of 5 stars

Buyer beware

I bought a game for less than half the price it was on the Mac App Store. Download link arrived quickly and worked fine, as did product key. The problem came when my son tried to play the game from his user account. It crashed on opening every time and same thing happened on every other account except the one it was first opened in. My conclusion - unlike every other Mac app I have ever bought, the DRM on the game was restricted to one user. This was not stated on the Gamesrocket store page. An email from me to them remains unanswered. I subsequently gave up and bought the game from the Mac App Store and it worked just fine for all users.

3 August 2017
Unprompted review
Rated 2 out of 5 stars

My first time that I need to verify my …

My first time that I need to verify my identity by taking a photo of my face next to Personal identification document, very slow formalities.

30 July 2017
Unprompted review
Gamesrocket.co.uk logo

Reply from Gamesrocket.co.uk

Dear customer,

we regret that you were not satisfied with our service.
In some cases a ident verification is required to protect you and us from fraud.
We are working to improve our service.

Regards
Gamesrocket-Support.

Rated 4 out of 5 stars

Good but a bit slow

The site works perfectly, but the key for the game lasted one day to arrive. Not bad at all, just take it into consideraron if you have a "gaming hurry" :P

28 July 2017
Unprompted review
Rated 1 out of 5 stars

This Site Gave Me a Fake CD KEY

14 July 2017
Unprompted review
Gamesrocket.co.uk logo

Reply from Gamesrocket.co.uk

Dear customer,

we regret that you were not satisfied with our service.
It's not possible, that you got a 'fake cd key', as we are a offical reseller.

Regards
Gamesrocket-Support.

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