Game Swap Shop UK Reviews 171

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I seem to have been conned. I bought a controller and it says its been delivered. It is however nowhere to be seen and the proof of delivery image is conveniently not available in will be speaking wit... See more

Rated 5 out of 5 stars

Have only completed one swap so far but went very smoothly. They have very good controls to prevent scams. You must be a trusted member which is based on previous trades to be able to swap freely; w... See more

Rated 5 out of 5 stars

Always a great experience with the group, daryl is passionate about gaming and helping people get more game time at a lower expense. In a way its old school blockbusters but online. It's rare anyone t... See more

Company replied

Rated 5 out of 5 stars

Been a member for 3+ years. I've traded and sold games. Reasons to trust/use the GSSUK group -unique trusted trader system in place to keep scammers out -dedicated owner/creator Daryl -Daryl c... See more

Company details

  1. Gaming services

Written by the company

Swap your games with thousands of Trusted Gamers accross the UK, saving you hundreds if not thousands of pounds.


Contact info

3.1

Average

TrustScore 3 out of 5

171 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service, and help a good cause

My partner won one of the raffles and chose the prize to give to me. It was a great surprise to have a limited edition oled Nintendo switch arrive on the day that they were released. I've purchased many raffles myself but unfortunately not won for myself yet, but happy to carry on doing so as profits are donated to charity

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Phenomenal swap shop, amazing raffles

Always amazing. The raffle I won last year honestly changed my year 🤣 daryl and the team are phenomenal and this swap shop is honestly the best way of getting your moneys worth out of your games. Cannot rate highly enough.

21 June 2023
Unprompted review
Rated 1 out of 5 stars

No ground for removal

Been out of gaming for a good while but found myself blocked from the Facebook Group
Removed as a premium member
And blocked personally.

No reasons given - due to inactivity? Actually rather appalling potential reason.

As a business, you should not be excluding potential customers.

There is zero justification for removal.

26 May 2023
Unprompted review
Rated 1 out of 5 stars

Had a bad experience a while ago

Had a bad experience a while ago. The guy running the show got all nasty on Facebook and didn’t want to help.

Then weeks later wipes all my transaction history in the app.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Lovely friendly group have been part of…

Lovely friendly group.ive have been part of this lovely family group for some time thanks alot and saved me loads over the years xx

29 April 2023
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

Thank you so much mate ❤️❤️❤️❤️

Rated 5 out of 5 stars

Brilliant company

Brilliant company, great concept and execution! Great community based on it. Absolutely love it and seems to be very popular.

1 February 2023
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

Thank you very much mate ❤️❤️❤️❤️❤️

Rated 5 out of 5 stars

Great community and scam controls

Have only completed one swap so far but went very smoothly. They have very good controls to prevent scams. You must be a trusted member which is based on previous trades to be able to swap freely; with new members only allowed to swap with trusted members. This security ensures that scams are extremely unlikely and means you can swap with confidence.

Pleasant community too, which makes a change for a gaming group😂. Definitely targeted more towards swaps for current gen consoles and would like to see a little more retro on there but that’s purely personal preference.

30 September 2022
Unprompted review
Rated 1 out of 5 stars

Sketchy company beware

Sketchy company beware.
Got blocked from the group after asking the Owner about Buyer protection before arranging a swap. Reading through the T&C's actually shows that the company doesn't give any protection - its just a Facebook group with extra steps.

Edit: apparently I got banned because I questioned if a "donation" that was added to the cost of being a premium member was compulsory. Apparently being off work sick (which is also why i didnt want to dontate money to the trust based on personal experience) and having to watch the pennies is enough to get you banned from the group.....

20 January 2023
Unprompted review
Rated 5 out of 5 stars

Great group!

Great group, fair and safe trades.

24 September 2022
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

❤️❤️❤️❤️❤️❤️

Rated 5 out of 5 stars

Excellent idea

Excellent idea, great place to swap your old games and get a new one for basically the same price without getting ripped off at other stores like CEX.

2 July 2022
Unprompted review
Rated 5 out of 5 stars

Always a great experience with the…

Always a great experience with the group, daryl is passionate about gaming and helping people get more game time at a lower expense. In a way its old school blockbusters but online. It's rare anyone tries to exploit trades to increase the value of their Port folio and most people just want to play certain games which works great, trades get easier the more members as well.

22 June 2022
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

💜💜💜💜💜💜💜💜💜💜💜

Rated 5 out of 5 stars

Amazing site

Very glad to have discovered this site, such an amazing idea. Swapped a few games that I didn't really enjoy or had finished but more importantly when the kids are bored of theirs I can swap it without wasting more money on something they might not like.
All the trades I have made so far have gone smoothly and saved me quite a bit of money.

24 April 2022
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

💜💜💜💜💜💜💜💜

Rated 5 out of 5 stars

A much better alternative to trading…

A much better alternative to trading games in through places like Cex. Instead of getting a couple quid or something stupid for your old games just trade them with someone through the app for something of equal value. The process is easy and I went from newcomer to trusted trader very quickly. Very good service :)

18 April 2022
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

💜💜💜💜💜💜

Rated 5 out of 5 stars

Fantastic community and swaps are as…

Fantastic community and swaps are as simple as 1,2,3!!

Join the moment before it's too late!

I have been a part of this group for over a year or 2 now and have many trades under my belt and have had ZERO problems when it comes to trades.
The people that are part of this group are just like minded gamers that want to save money and play as many games as they can without getting scammed by high street chains!! 👀

Would recommend this group to anyone in a heart beat and the creator/admin is a great dude that looks our for the memebers. 10/10.

16 April 2022
Unprompted review
Game Swap Shop UK logo

Reply from Game Swap Shop UK

💜💜💜💜💜💜

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