Gametime Reviews 7,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,788 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reasonable and fair pricing, often noting that fees are included upfront, which makes the purchasing process transparent. People find the app and website easy to use, highlighting the smooth navigation, clear interfaces, and quick loading times, which contribute to a seamless ticket buying experience. Many also appreciate the efficiency of the order process, with tickets often delivered quickly and without hassle. However, some people were dissatisfied with certain aspects of the ordering and website experience. Issues included not receiving seat numbers until after purchase, difficulties with ticket transfers, and occasional problems with the website or app not working correctly, sometimes leading to accidental duplicate purchases or the need to download additional apps.

What people talk about most

Price

Users describe positive interactions with price, often highlighting great deals, competitive pricing, and the... See more

User experience

People report positive experiences with the user experience. Many customers found the app easy to use for... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Application

Customers had positive experiences with the app, finding it easy to use for purchasing tickets and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, clear layout, and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices were pretty reasonable for a playoff game, but didn't like that I had to download another APP to get my tickets vs just using Gametime APP. So that was a pain in the butt.

Company replied

Rated 4 out of 5 stars

I love using the app, but when it came to selling my tickets I had ti really read the directions so I would not mess up. But I definitely will be using this app again in the future to purchase more t... See more

Company replied

Rated 4 out of 5 stars

Getting my tickets was quick and easy but I didnt get my seat number until after I purchased and now I'm setting 16 seats away from my friend.

Company replied

Rated 5 out of 5 stars

It was really easy to order the tickets. Even though the tickets came through on another app, the instructions were clear and after reading them carefully there were no hiccups between buying, receivi... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 1 out of 5 stars

I can’t get my tickets. TOTAL SCAM.

I can’t get my tickets. Got a text with a link. Asking for MLB.com account. Ccol. Never got a verification code to confirm to get tickets. TOTAL SCAM!!!

18 May 2026
Gametime logo

Reply from Gametime

Hello!
I'm so sorry for your frustration in this situation! MLB requires all of their tickets to live on their instance of Ticketmaster, so you will have to log into to an account there with the same email address you purchased the tickets with. I will shoot you a text and see if i can help you before your game.
As a reminder, we are a ticket marketplace, we do not own the inventory of tickets so you have to access them on the platform they exist on that the seller transferred them to you.

Rated 2 out of 5 stars

Extremely poor customer support

Extremely poor customer support! Although my game ticket purchase went smoothly, my parking pass was a nightmare. I received an email stating that I would be receiving another email with the link for the parking pass which I never received. I tried the online chat numerous times but kept getting disconnected. I ended up paying for parking in person at the stadium. When I called Gametime later that evening I was told that I accepted the link that was never sent to my email and there was nothing they could/would do for me. I can not accept a link that is never emailed to me!(yes I checked Spam) I also asked to speak with a supervisor and was told that I would receive another email email within 24 hours from a supervisor, 2 days later and I am still waiting!

16 May 2026
Rated 5 out of 5 stars

I like Gametime when I need last minute…

I like Gametime when I need last minute tickets. I have used them a few times to get tickets to local sports games the day of the game. They take some fees but they are reliable and I like the rating system that lets me find the tickets that are the best deal.

15 December 2025
Rated 5 out of 5 stars

Ist time using gametime

Ist time using gametime. It did not disappoint. Better than seat geek, stubhub or any other 3rd party app when buying concert tickets. The tickets were transferred instantly after payment was made. 10 out of 10.

17 May 2026
Rated 5 out of 5 stars

Seamless and fair

Seamless and fair! Thank you!

18 May 2026
Gametime logo

Reply from Gametime

Thank you, Sam! We're so glad to hear your experience was seamless and fair. That's exactly what we aim for every time. We can't wait to hear about your next experience using Gametime!

Rated 5 out of 5 stars
Gametime logo

Reply from Gametime

Thank you! We're so happy to hear you had a terrific experience with us. We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 5 out of 5 stars

Will use again!

Tickets legit, processed and arrived quickly for same day purchase to Dodgers Game, within 4 hours of the event.

17 May 2026
Gametime logo

Reply from Gametime

Thank you, Key! Same-day tickets to a Dodgers game, delivered within 4 hours. That's exactly what Gametime is built for. So glad everything went smoothly for you. We can't wait to hear about your next experience using Gametime!

Rated 5 out of 5 stars

It was so simple to use the app and the…

It was so simple to use the app and the ticket prices were great!! Received fast too! Will definitely be using this app again!

18 May 2026
Gametime logo

Reply from Gametime

Thank you, Torie! We love hearing that the app was easy to use and that the prices and delivery speed hit the mark. We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 5 out of 5 stars

Good Timing and Pricing


Good Timing and Pricing

18 May 2026
Gametime logo

Reply from Gametime

Thank you! Timing and pricing are two things we work really hard on, so this genuinely means a lot to hear. We can't wait to hear about your next experience using Gametime!

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