Gametime Reviews 7,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,788 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reasonable and fair pricing, often noting that fees are included upfront, which makes the purchasing process transparent. People find the app and website easy to use, highlighting the smooth navigation, clear interfaces, and quick loading times, which contribute to a seamless ticket buying experience. Many also appreciate the efficiency of the order process, with tickets often delivered quickly and without hassle. However, some people were dissatisfied with certain aspects of the ordering and website experience. Issues included not receiving seat numbers until after purchase, difficulties with ticket transfers, and occasional problems with the website or app not working correctly, sometimes leading to accidental duplicate purchases or the need to download additional apps.

What people talk about most

Price

Users describe positive interactions with price, often highlighting great deals, competitive pricing, and the... See more

User experience

People report positive experiences with the user experience. Many customers found the app easy to use for... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Application

Customers had positive experiences with the app, finding it easy to use for purchasing tickets and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, clear layout, and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices were pretty reasonable for a playoff game, but didn't like that I had to download another APP to get my tickets vs just using Gametime APP. So that was a pain in the butt.

Company replied

Rated 4 out of 5 stars

I love using the app, but when it came to selling my tickets I had ti really read the directions so I would not mess up. But I definitely will be using this app again in the future to purchase more t... See more

Company replied

Rated 4 out of 5 stars

Getting my tickets was quick and easy but I didnt get my seat number until after I purchased and now I'm setting 16 seats away from my friend.

Company replied

Rated 5 out of 5 stars

It was really easy to order the tickets. Even though the tickets came through on another app, the instructions were clear and after reading them carefully there were no hiccups between buying, receivi... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

Purchased tickets

Purchased tickets. Tickets were good. No issues getting into venue.

18 May 2026
Gametime logo

Reply from Gametime

Thank you, DS! Glad your tickets were solid and that getting into the venue was a breeze. That's the experience we always want to deliver. We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 5 out of 5 stars

Very reasonable price fast & easy…

Very reasonable price fast & easy getting my ticket 👏👏👏👏👏

18 May 2026
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Reply from Gametime

Thank you, Ally! Reasonable prices and a quick, easy experience are exactly what we aim for every time. We can't wait to hear about your next experience using Gametime!

Rated 5 out of 5 stars

Very easy to purchase and receive…

Very easy to purchase and receive tickets.

18 May 2026
Gametime logo

Reply from Gametime

Thank you! We're really happy to hear how easy it was to purchase and receive your tickets. We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 5 out of 5 stars

Tickets

Tickets were transferred very quickly.

18 May 2026
Gametime logo

Reply from Gametime

Thank you, Debora! Fast ticket transfers are something we're proud of, and we're glad it all went smoothly for you. We can't wait to hear about your next experience using Gametime!

Rated 4 out of 5 stars

Bought floor level tickets according to…

Bought floor level tickets according to the seat map but received tickets 30 levels up. Support was not helpful. Ruined my trip

Updating my review after this was resolved with Gametime.

16 May 2026
Gametime logo

Reply from Gametime

Hi David,
I sincerely apologize for your frustration on this experience, I followed up with our support team and i'm happy to see we were able to resolve this issue for you. I hope you come back and give us another chance to show you a smooth, stress free experience! We are dedicated to maintaining your trust as your goto ticketing source!

Rated 5 out of 5 stars

Get to take my son to his first nfl…

Get to take my son to his first nfl game.. gonna be a fun experience.. tickets was cheap for the view and love the NO FEES

18 May 2026
Gametime logo

Reply from Gametime

Thank you! A first NFL game with your son is a memory that lasts a lifetime, and we're so glad Gametime helped make it happen at a great price with no fees. Hope you both have an incredible time! We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 1 out of 5 stars

No customer service, and no tickets, do not use

No customer service at all. Tickets did not work. They said I needed to work it out with Ticketmaster, Ticketmaster say I need to work it out with Gametime. Wasted hours of my life. No tickets and no refund. Do not use them.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Fever game

Easy to get tickets

15 May 2026
Gametime logo

Reply from Gametime

Thank you! So glad getting tickets to the Fever game was quick and easy. We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 5 out of 5 stars

I enjoy doing straight forward…

I enjoy doing straight forward transactions. This business was just my type.

15 May 2026
Gametime logo

Reply from Gametime

Thank you! Straightforward and transparent is exactly how we like to do business, so it really means a lot to hear that came through for you. We can't wait to hear about your next experience using Gametime!

Rated 5 out of 5 stars

Was so easy to get my tickets and…

Was so easy to get my tickets and afforable.

15 May 2026
Gametime logo

Reply from Gametime

Thank you! Easy and affordable is the Gametime way, so we're really glad that came through for you. We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 5 out of 5 stars

Tickets were delivered and an easy…

Tickets were delivered and an easy process. Thanks gametime!

15 May 2026
Gametime logo

Reply from Gametime

Thank you, Ashley! Smooth delivery and a simple process are exactly what we aim for every time. We really appreciate the shoutout! We can't wait to hear about your next experience using Gametime!

Rated 5 out of 5 stars

this was my first time using gametime and it won't be my last!

this was my first time using gametime and i really really loved it! it's easy to use, the app is super accessible and user friendly, they made it intuitive to access your tickets, there wasn't any secret fees, for sure had the best prices offered on the market, and i really like that you said that the seats had a rating scale of if the price to seat location was worth the investment.

15 May 2026
Gametime logo

Reply from Gametime

Thank you, Diana! We're so happy your first Gametime experience was a great one. It means a lot that the app felt intuitive, the prices were right, and that the seat value rating feature resonated with you. No hidden fees is something we're really proud of. Welcome to the family! We are so happy you're a part of the Gametime family, we are excited for your next experience using your go to ticketing source! 😁💚

Rated 2 out of 5 stars

Faulty ticket

The ticket I got showed “ticket already used” when the workers scanned it at the timberwolves game. I thought it was your job to make sure we get a valid ticket. I faced the high possibility of being denied entry but was let in due to the kindness of the lady scanning the tickets after explaining to her.

Very stressful experience.

15 May 2026
Rated 5 out of 5 stars

For being a first timer it was very…

For being a first timer it was very easy to use & loved the prices

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Michael! We're thrilled to hear your first experience with Gametime was easy and you loved our prices. We hope to see you at another event soon!

Rated 5 out of 5 stars

Easy to navigate and user friendly

Easy to navigate and user friendly. Love that the fees were included up front.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, RedsFan! We're thrilled to hear you found our site easy to navigate and appreciated the upfront inclusion of fees. We hope to see you at another event soon!

Rated 5 out of 5 stars

Easy and reliable

Easy and reliable. Syncs well with the ballpark app

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're glad you found our service easy and reliable, and that it syncs well with the ballpark app. We hope to see you at a game soon!

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