Gametime Reviews 7,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,788 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reasonable and fair pricing, often noting that fees are included upfront, which makes the purchasing process transparent. People find the app and website easy to use, highlighting the smooth navigation, clear interfaces, and quick loading times, which contribute to a seamless ticket buying experience. Many also appreciate the efficiency of the order process, with tickets often delivered quickly and without hassle. However, some people were dissatisfied with certain aspects of the ordering and website experience. Issues included not receiving seat numbers until after purchase, difficulties with ticket transfers, and occasional problems with the website or app not working correctly, sometimes leading to accidental duplicate purchases or the need to download additional apps.

What people talk about most

Price

Users describe positive interactions with price, often highlighting great deals, competitive pricing, and the... See more

User experience

People report positive experiences with the user experience. Many customers found the app easy to use for... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Application

Customers had positive experiences with the app, finding it easy to use for purchasing tickets and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, clear layout, and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices were pretty reasonable for a playoff game, but didn't like that I had to download another APP to get my tickets vs just using Gametime APP. So that was a pain in the butt.

Company replied

Rated 4 out of 5 stars

I love using the app, but when it came to selling my tickets I had ti really read the directions so I would not mess up. But I definitely will be using this app again in the future to purchase more t... See more

Company replied

Rated 4 out of 5 stars

Getting my tickets was quick and easy but I didnt get my seat number until after I purchased and now I'm setting 16 seats away from my friend.

Company replied

Rated 5 out of 5 stars

It was really easy to order the tickets. Even though the tickets came through on another app, the instructions were clear and after reading them carefully there were no hiccups between buying, receivi... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

Very pleased for my first time!

This is the first time I used Gametime to buy Reds tickets. I was impressed with the selection, price and easy transfer of the tickets. I will use them again in the future.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're delighted you were impressed with the selection, price, and easy ticket transfer for the Reds game. We hope to see you at another event soon!

Rated 1 out of 5 stars

We bought tickets on the same day of…

We bought tickets on the same day of the event…as is advertised on the site as the place to get last minute tickets…we bought them and they cancelled the tickets at the last minute…completely unprofessional and destroyed our evening…will NEVER use them again

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Deals

Found last minute tickets for an amazing price and got them right away!

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Janan! We're glad you found amazing last-minute tickets at a great price. We hope to see you at a game soon!

Rated 5 out of 5 stars

Fast and easy

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're thrilled you found the process fast and easy. We hope to see you at another event soon!

Rated 1 out of 5 stars

This was my first time using it

This was my first time using it, and the technology of multiple apps to log into or create new accounts baffled me. I had difficulty trying to access my tickets, spent way too much time trying, and my daughter finally figured it out. Im too old for this stuff. On the plus side, I got the tickets, enjoyed the game.

13 May 2026
Gametime logo

Reply from Gametime

We’re sorry to hear this was your experience. We understand how frustrating it can be to navigate multiple apps and account setups, especially the first time using the platform.

For some events, tickets must be delivered through the venue or ticket issuer’s required app, which can add extra steps to the process. We’re glad your daughter was able to help get everything sorted out and that you still got to enjoy the game.

If you ever need help accessing your tickets, our support team is available to assist in real time: https://support.gametime.co/contact

We appreciate you sharing this feedback, and it’s been noted internally as we continue working to make the experience simpler and more intuitive for all fans.

Rated 5 out of 5 stars

From start to finish

From start to finish, the service and experience was wonderful.

13 May 2026
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Reply from Gametime

Thanks for the 5 stars, Gabriel! We're so glad to hear that your entire experience from start to finish was wonderful. We hope to see you at a game soon!

Rated 5 out of 5 stars

Best price for concert tickets

Got my tickets at very reasonable price and they provide me good discount too

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Priya! We're delighted to hear you got tickets at a reasonable price and enjoyed a good discount. We hope to see you at another event soon!

Rated 5 out of 5 stars

Amanda Fan Happiness

Big shout out to Amanda from fan happiness she was so attentive and helpful and truly understanding. She made my overall experience so much better and will be continuing to use game time because of her. So many other representatives through the chat support quit on me and Amanda didn’t. She believed me and escalated my issue to the appropriate.

I had an issue with my initial seats that ultimately were obstructed and weren’t listed as such upon initial purchase hence reaching out to fan happiness team. Multiple reps couldn’t figure the issue or bother to look into it as far as she did.

13 May 2026
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Reply from Gametime

Thanks for the 5 stars, B. Garcia! We're thrilled to hear Amanda from the fan happiness team made your experience so much better. We appreciate your kind words and look forward to your next experience with Gametime!

Rated 5 out of 5 stars

Great Prices & Easy to Use

The site was easy to navigate and find the tickets I wanted. Price was great. Appreciate the transparency in total cost for each ticket. Quick turnaround time to get the tickets and download them in just a few minutes. Plan on using Game Time again. Thank you for the $20 discount for being a first time user.

13 May 2026
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Reply from Gametime

Thanks for the 5 stars! We're glad you found our site easy to navigate with great prices and transparency. We hope to see you at another event soon!

Rated 5 out of 5 stars

Great value

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're delighted to hear you found great value in your ticket purchase. We hope to see you at a game soon!

Rated 4 out of 5 stars

Super easy to use but verifying my…

Super easy to use but verifying my purchase with the MLB app was a little confusing but it was fine

13 May 2026
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Reply from Gametime

Thanks for the 4 stars and for sharing your feedback! We're glad you found the app super easy to use. We know integrating and verifying purchases with third-party apps like the MLB app can be a bit confusing, and we're working on making this process clearer. We can't wait to hear about your next adventure, and we would love to earn your 5th star of trust!

Rated 5 out of 5 stars

Simple and easy worth no backdoor…

Simple and easy with no backdoor charges. What you see is what you get.
Very secure as well.

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Dave! We're pleased to hear you found everything straightforward without any backdoor charges. We hope to see you at a game soon!

Rated 5 out of 5 stars

Best prices awesome seats for all…

Best prices awesome seats for all sporting events and concerts. I love Gametime!

6 January 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Michelle! We're delighted you appreciate our prices and awesome seats for all events. We hope to see you at another game soon!

Rated 5 out of 5 stars
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Fox Hames! We're glad you had a great experience with both price and the overall process. We hope to see you at another event soon!

Rated 5 out of 5 stars

Super quick and easy process

Super quick and easy process! Received the tickets in a matter of minutes.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're thrilled you found the process quick and easy, and received your tickets in a matter of minutes. We hope to see you at a game soon!

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