Gametime Reviews 7,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,788 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reasonable and fair pricing, often noting that fees are included upfront, which makes the purchasing process transparent. People find the app and website easy to use, highlighting the smooth navigation, clear interfaces, and quick loading times, which contribute to a seamless ticket buying experience. Many also appreciate the efficiency of the order process, with tickets often delivered quickly and without hassle. However, some people were dissatisfied with certain aspects of the ordering and website experience. Issues included not receiving seat numbers until after purchase, difficulties with ticket transfers, and occasional problems with the website or app not working correctly, sometimes leading to accidental duplicate purchases or the need to download additional apps.

What people talk about most

Price

Users describe positive interactions with price, often highlighting great deals, competitive pricing, and the... See more

User experience

People report positive experiences with the user experience. Many customers found the app easy to use for... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Application

Customers had positive experiences with the app, finding it easy to use for purchasing tickets and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, clear layout, and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices were pretty reasonable for a playoff game, but didn't like that I had to download another APP to get my tickets vs just using Gametime APP. So that was a pain in the butt.

Company replied

Rated 4 out of 5 stars

I love using the app, but when it came to selling my tickets I had ti really read the directions so I would not mess up. But I definitely will be using this app again in the future to purchase more t... See more

Company replied

Rated 4 out of 5 stars

Getting my tickets was quick and easy but I didnt get my seat number until after I purchased and now I'm setting 16 seats away from my friend.

Company replied

Rated 5 out of 5 stars

It was really easy to order the tickets. Even though the tickets came through on another app, the instructions were clear and after reading them carefully there were no hiccups between buying, receivi... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

A good experience!

Easy to order, easy to pay, got my tickets right away.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Mark! We're delighted you found the ordering, payment, and ticket receipt process easy and efficient. We hope to see you at another event soon!

Rated 4 out of 5 stars

The process was smooth but you should…

The process was smooth but you should have the ability to show prices in Canadian currency.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 4 stars and for sharing your feedback. We're delighted that you found the process smooth. 🌟 We understand the importance of displaying prices in Canadian currency and are working on enhancing the user experience for our Canadian customers. We can't wait to hear about your next adventure, and we would love to earn your 5th star of trust!

Rated 5 out of 5 stars

Review

Easy to use. Will use it again

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're happy to hear you found it easy to use and plan to use it again. We hope to see you at a game soon!

Rated 5 out of 5 stars

Cheap price

Cheap price

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're glad you found great prices with us. We hope to see you at another event soon!

Rated 1 out of 5 stars

I got tickets on here and then they…

I got tickets on here and then they were not on any website or ever transferred and then when talking with a rep they couldn’t help me or give me any information on my tickets.

15 May 2026
Gametime logo

Reply from Gametime

Hi Samantha, I checked your account and see that your tickets were transferred to you within a few minutes of your purchase. I don't see any conversations with our support team, I will reach out to you for some more details, please watch for my text.
We are dedicated to retaining your trust as your goto ticketing source!

Rated 5 out of 5 stars

Easy Peasy

I got to tickets I desired, for a reasonable price, and with ease of purchase.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Nicole! We're thrilled you found the tickets you wanted at a reasonable price and with ease of purchase. We hope to see you at another event soon!

Rated 5 out of 5 stars

The best price for the best seats

The best price for the best seats. The process to find, purchase, and receive our tickets was very smooth. Will definitely use Gametime again.

11 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're happy you enjoyed the best price for the best seats and had a smooth experience with us. We hope to see you at a game soon!

Rated 5 out of 5 stars

Always great tickets.

Always great tickets.

11 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're delighted you always find great tickets with us. We hope to see you at another event soon!

Rated 5 out of 5 stars

This was my first time using the site

This was my first time using the site. I purchased tix to a concert vs a sporting event. The purchase was easy, seamless and straight forward. I would recommend.

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Nicole! We're thrilled to hear that your first experience with us was easy, seamless, and straightforward. We hope to see you at another event soon!

Rated 1 out of 5 stars

Listed tickets but not “visible”

I purchased tickets, a conflict came up so listed them for resale, received an email stating they were listed but realized too late that they were never visible to potential buyers. Was told there was a technical issue but it’s my problem. Too many other sites with better technology and customer service to waste time here.

13 May 2026
Rated 5 out of 5 stars

Great pricing

great last minute pricing

11 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're happy you found our last-minute pricing great. We hope to see you at another event soon!

Rated 5 out of 5 stars

Best App for Tickets

First time using the app thanks to my son, I'll be using this from now on.

15 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Nick! We're glad your son introduced you to Gametime and that you plan to use us from now on. We hope to see you at another event soon!

Rated 5 out of 5 stars

User experience

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars, Gaeten! We're thrilled to hear that you enjoyed your user experience with us. We hope to see you at a game soon!

Rated 4 out of 5 stars

Obtaining the tickets was easy

Obtaining the tickets was easy, however I didn’t have the opportunity to use my discount code for being a first time user of the app.

13 May 2026
Gametime logo

Reply from Gametime

Thanks for the 4 stars and for sharing your feedback. It's great to hear that obtaining the tickets was easy. We apologize for the inconvenience with the discount code. Please reach out to our support team, and they can assist you further with this. We can't wait to hear about your next adventure, and we would love to earn your 5th star of trust!

Rated 5 out of 5 stars

quick service

quick service, received ticket 10 mins after purchase for nba playoff

5 May 2026
Gametime logo

Reply from Gametime

Thanks for the 5 stars! We're happy to hear you got your NBA playoff tickets so quickly. We hope to see you at another event soon!

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