Gaming Broadband Reviews 

Company is practically non existent. If your service is running then great but as soon as there is an issue, you cannot get through on the phone due to no answer. Emails go ignored and the website keeps dissappearing.

Speeds reduced to become unusable, 5mbps down 0.2 mbps up.
Don't answer email or phone.
Cancelling direct debit.

I had an issue with the internet which has been the first in 18 months with Ghost Gamer Broadband and emailed support and they were extremely helpful. I couldn’t ask for quicker response times especially that it was outside of normal hours. Adam Clark was particularly helpful. Recommend these guys for your internet!!

Been with them for a few months now and can confidently say this is the best internet connection I’ve ever had. Never drops out, always fast speeds, quick ping and great customer service that far exceeds any provider I’ve been with before. Highly recommend.

I can't rate this company highly enough. I'll provide some details of my experience and that should reassure any potential customers.

I was originally with Vodafone. My broadband connection was slow and intermittent. They took months to respond and take action. Even then, they failed to resolve the problems with my connection.

I switched to Virgin. At first everything was good, but the connection got worse and worse during lockdown. It appears that their core network is completely oversubscribed (maybe due to lockdown) and they don't run any QoS. This meant that I was experiencing a ping that, at times, topped out at over a second when trying to game. It was so bad that I escalated the complaint to arbitration and was allowed to terminate my contract without incurring penalties.

I switched to Gaming Broadband and, from the start, these guys have been amazing. I had a lengthy chat with the company's founder before I signed up (I think he may have mistaken me for a journalist, but he certainly took the time to explain their setup and ethos). My BT Wholesale line was experiencing some *minor* issues during peak periods. I flagged this up to GamingBroadband and they paid for BT Openreach to install an additional line at my home. This new line was routed via another supplier and I was given the opportunity to test both the original and new lines to see which performed better. My testing shows the new line to have lower latency, almost zero ping deviation and no congestion/contention. I am experiencing great hit detection and zero lag while gaming.

These guys really are the business and I'll certainly be sticking with them in the future. I'm also spreading the word to my friends.

It's a shame that so many people are sucked in by Virgin's advertised bandwidth speeds and assume that translates to 'great for gaming'. My Wireshark captures for Call of Duty show that the actual gaming data is only a few kilobytes per second. The quality of the service (low ping, zero packet loss and minimal jitter) is far more important than a circuit that provides 350Mbps of bandwidth, but erratic ping and jitter.

They're not the cheapest broadband supplier but, if you actually want a decent connection, it's worth paying the minimal premium compared to the bigger suppliers. If you experience gaming related problems with BT, Virgin, Vodafone, TalkTalk, Plusnet, etc, do you honestly think they'll lift a finger to actually fix it or simply say you're receiving the minimum guaranteed speed?

Super happy with the customer service, helped me set up my router.

Speeds are consistant and allows me and my girlfriend to stream at same time(just about) we use up 17mb upload.

Noticed more hit registration on halo than on previous Sky broadband, would highly recommend.

Support for back to me and fixed their site quickly, looks like an interesting product so might try upon next contact renewal.

Super happy with the broadband that Gaming Broadband provide, ultrafast, low latency with no gaming lag. Spot on.

So glad I discovered Gaming Broadband. They provide amazing ultrafast broadband which helps me out gaming

Really pleased with my new dedicated Fibre line installed by gaming broadband, since moving from Sky I haven’t lagged once and which I had switched sooner. Jordan was also fantastic and helped answer any questions I had.

Really happy with the customer service, even more chuffed with the super fast broadband installed in my house. HIGHLY RECOMMENDED!!

History of connectivity issues in my area so switched over to gaming broadband.

The improvements have been outstanding, no longer issues waiting for anything to load and can play games without any connectivity issues.

Can’t recommend enough

Recently switched from my BT fibre package as was having issues with my speed to Gaming Broadband and i can honeslty say the speed are now consistent and most importantly Fast!

This has been the best choice of my life having this broadband service has made a huge difference to my gaming no lag such low latency and best thing of all amazing value this is easily the highest recommendation I could make to anyone

Helpful customer service and cheap prices!