Gana Energía Reviews 3,648

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The fact that I was able to speak to an lish speaking member of staff was a big thing for me as my Spanish is not good enough for something like this. Elena Herrera Rafael was very helpful, polite and... See more

Company replied

Rated 1 out of 5 stars

No es normal cobren gas de lectura estimada ,sin mirar promedios de facturas!!! cuando yo envío lectura con foto en la fecha correcta! Mal !!

Company replied

Rated 5 out of 5 stars

I would just like to say a HUGE thank you for the best possible Electricity supplier ever. Whilst in Spain I have tried several suppliers and been dissappointed with rates and poor service. Also... See more

Rated 5 out of 5 stars

I made an enquiery online, I received a call next day, initially in Spanish but they called back very quickly in English. They explained their offers very clearly in a very informative way, not hard s... See more

Company details

  1. Energy supplier

Written by the company

Gana Energía es una compañía de luz y gas natural que ofrece desde 2015 una alternativa de ahorro y sencillez en el sector energético. Ofrecemos tarifas de luz y gas a precios ajustados, facturas sin costes extra que no pediste y una Atención al Cliente cercana y ágil. Nuestros clientes ahorran una media de 366€ al año. ¿Te hacemos una comparativa gratuita de la factura de luz para ver cuánto podrías ahorrarte?

¿Por qué elegir Gana Energía?

Written by the company

¡Comprometidos con nuestros clientes!
➡️ Precios siempre bajos: los más económicos según el comparador de la CNMC ➡️ Atención al cliente próxima: tenemos call center propio para ofrecer un servicio cercano y de calidad ➡️ Gestión online y sencilla: Controla tu consumo, establece alertas de gasto y gestiona tus facturas ➡️ Transparencia y sinceridad: Sin letras pequeñas, permanencias ni cargos sorpresa

¿Por qué elegir Gana Energía?

¡Comprometidos con nuestros clientes y con el planeta!

➡️ Precios siempre bajos: los más económicos según el comparador de la CNMC ➡️ Atención al cliente próxima: tenemos call center propio para ofrecer un servicio cercano y de calidad ➡️ Transparencia y sinceridad: Sin letras pequeñas, permanencias ni cargos sorpresa ➡️ Gestión online y sencilla: Controla tu consumo, establece alertas de gasto y gestiona tus facturas

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Quick

Quick! Clear and helpful!

16 April 2026
Gana Energía logo

Reply from Gana Energía

Hi, Zirica👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 1 out of 5 stars

There are much better options

Overcharged me and then gave me hidden additional charges on top of it. I've already found a considerably cheaper company

10 April 2026
Unprompted review
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Reply from Gana Energía

Hola, Timmy👋🏻
Lamentamos mucho la experiencia que estás teniendo🙏🏻. Esto que nos cuentas no es para nada nuestra forma de trabajar ni de hacer las cosas. Por favor, ponte en contacto con nosotros en el ☎️ 900535689 para que te ayudemos a solucionarlo y aclarar lo ocurrido.

Rated 5 out of 5 stars

Great company

Fast , efficient & friendly.
Great company to deal with.
Highly recommended.

30 March 2026
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Reply from Gana Energía

Hola, Nigel👋🏻
¡Gracias por tu reseña🙌🏻! Nos ayuda mucho y, sobre todo, ¡nos carga de energía🔋🔋🔋!

Rated 5 out of 5 stars

Good customer services

Good customer services

26 March 2026
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Reply from Gana Energía

Hola, Amanda👋🏻
¡Gracias por tu reseña🙌🏻! Nos ayuda mucho y, sobre todo, ¡nos carga de energía🔋🔋🔋!

Rated 5 out of 5 stars

Very good service van Gana and also…

Very good service van Gana and also English was no problem for the people of Gana. Thank you Gana

26 March 2026
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Reply from Gana Energía

Hi, Ludovicus👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 5 out of 5 stars

CUPS number in Spain

Now the contracts have been made and we are waiting for the electricity to be activated. It was a long journey when I finally understood what the electricity-related CUPS code was in Spain.

26 March 2026
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Reply from Gana Energía

Hi, Laila👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 5 out of 5 stars

Good response to my query

Quick answer to mt question.

24 March 2026
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Reply from Gana Energía

Hi👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 5 out of 5 stars

Great service

24 March 2026
Gana Energía logo

Reply from Gana Energía

Hi, Muhammad👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service .
Changed both our properties over, no fuss, very fast and easy to do. They will speak in English if you need them to. Much cheaper bills now.
Thank
You

11 March 2026
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Reply from Gana Energía

Hi, Michelle👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 1 out of 5 stars

No es normal cobren gas de lectura…

No es normal cobren gas de lectura estimada ,sin mirar promedios de facturas!!! cuando yo envío lectura con foto en la fecha correcta!
Mal !!

24 February 2026
Gana Energía logo

Reply from Gana Energía

Hola, Irene👋🏻
Nos gustaría que nos llamases para revisar contigo tus facturas y poder explicarte la manera correcta de aportar las lecturas de Gas🔍. Recuerda que estamos disponibles en el teléfono gratuito ☎️ 900 535 689 de 9:00 a 20:45 de lunes a viernes.

Rated 5 out of 5 stars

excellent customer service and very…

excellent customer service and very quick to respond would recommend to anyone

6 March 2026
Unprompted review
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Reply from Gana Energía

Hola, Geordie👋🏻
¡Gracias por tu reseña🙌🏻 y por tomarte el tiempo para compartir tu experiencia! Nos enorgullece saber que nuestros esfuerzos están dando frutos.

Rated 5 out of 5 stars

Excellent

Excellent service

27 February 2026
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Reply from Gana Energía

Hi, Daniel Patrick👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 5 out of 5 stars

An extremely simple process handled…

An extremely simple process handled expertly by Elena who speaks perfect English.

5 March 2026
Gana Energía logo

Reply from Gana Energía

Hola, James👋🏻
¡Gracias por tu reseña🙌🏻 y por tomarte el tiempo para compartir tu experiencia! Nos enorgullece saber que nuestros esfuerzos están dando frutos.

Rated 5 out of 5 stars

Changing over. Hassle free

Hassle free. Changing over was so easy. Spoke with a very helpful patient agent on line. Happy out.

24 February 2026
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Reply from Gana Energía

Hi, Patrick👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

Rated 5 out of 5 stars

How quick it took for me to use Gana

Julian was very precise with what Gana provides and I was very happy how quick it took to enable me to change my contract.

12 February 2026
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Reply from Gana Energía

Hi, Nazira👋🏻
We’re so glad for your review✨. Thanks a lot for taking the time to write it down and for your trust.

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