Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
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See what reviewers are saying
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I was very disappointed with my Air…
I was very disappointed with my Air Jordan Retro Nike White Denim Tennis Shoes for my Geandson who is 15 years old. For one thing it took forever to get them in . At least over 2 months and when I received them they weren't even leather tennis shoes!!! They were material tennis shoes. I will NEVER EVER ORDER FROM THIS WEBSITE AGAIN! I HIGHLY DO NOT RECOMMEND THIS WEBSITE TO ANYONE!!!!!!!!!!!!!!!!!!! A VERY DISSAPPOINTED CUSTOMER!!!!!!!!!!!!!!
26 December 2022
Reply from Ganebet
Hi Susie,
We sincerely apologize for your unsatisfying experience.
We received your order on November 22, 2022.
Normally, processing time: 5-7 business days, shipping time 10 - 20 days. At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected. This is a general situation of the year-end time that we never want it to happen.
As we see, your package was delivered on Dec 10th.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Excellent Product
Excellent Product, Beautiful. Very timely. Always answered my concerns even when I called them scammers. I can't wait to see my Louis Vuitton shoes.
D.Williams
7 December 2022
Reply from Ganebet
Hi Dianna,
Thank you so much for taking the time to leave us a positive review. Your 5-star review means a lot to us. We appreciate that you’ve shopped with us a few times and we hope we can continue to serve you for many more years to come.
Have an nice day!
Shipped to a random wrong address
Order was first shipped to a random, wrong address. I contacted Ganebet and they agreed to ship to propery address. The product then took 26 days to arrive, missing Christmas.
2 January 2023
Reply from Ganebet
Hi Kyle,
We sincerely apologize for your unsatisfying experience.
Because of the overload of the orders, our staff made a mistake unintentionally. This is an unexpected problem that we never want.
At the end of year with the high volume of packages, the shipping time of the USPS has been longer than expected.
We really appreciate that you can sympathize with us in this situation.
We contacted you again via our support email support@ganebet.com so we will greatly appreciate it if you may check your inbox/junk mail for our message.
Thank you and we apologize for the inconvenience that might have been caused.
Reply from Ganebet
Hi Yahir,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
Reply from Ganebet
Hi Hoa,
Thank you so much for taking the time to leave us a positive review.
Your 5-star review means a lot to us. We hope we can continue to serve you for many more years to come.
Have an nice day!
Good quality need more larger sizes!
Good communication and delivery of product. Only complaint is that they have very few shoes size mens 12 and above.
I would have bought several pairs of the sizes mostly stopped at 11 if that…
Let me know when you have more sizes.
Other than that an A+ experience 👍🏽👌!
23 December 2022
Reply from Ganebet
Hi Mike,
Thank you for taking time to leave us a 5-star rating.
Your feedback is appreciated since it can help us improve our products and service.
If you have any questions, please contact us at support@ganebet.com personally for direct assistance.
We look forward to receiving your next purchase.
True to their word
True to their word, and the information line is true. It’s a good outfit. Stay with them if you like them.
1 December 2022
Reply from Ganebet
Hi Jay,
Thank you so much for taking the time to leave us a positive review! Your 5-star review means a lot to us! We hope we can continue to serve you for many more years to come!
Happy holidays!
I still not received my order
I still not received my order. The tracking has been in Jamaica NY since December 19. Can someone please check the status?
19 December 2022
Reply from Ganebet
Hi Kimberly,
We sincerely apologize for the delay.
Normally, processing time: 5-7 business days, the shipping time will take about 10 to 20 days depending on your location and logistics company.
Your order was confirmed and processed on December 12.
Now, it is on its way and waiting for the customs clearance.
During the holiday season with a large number of orders. Customs will check all packages carefully and the logistics companies are quite overloaded so the shipping time will be longer than expected.
Hope you understand this situation and wait for a few more days.
Please be patient with us and follow the status of your order on the tracking we provided. USPS will update it in the next few days.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Bc I still never got my shoes tht I…
Bc I still never got my shoes tht I payed for idk why I ordered from there
26 November 2022
Reply from Ganebet
Hi Natoya,
We sincerely apologize for your unsatisfied experience.
Your order had shipped out before however, it was lost on the way so there was no update then. We shipped a new replacement and sent the tracking number to you via the email.
As we see, a latest updated information is on Jan 3rd so it will be delivered soon. Hope you can follow your tracking number.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
---------
Hi Natoya,
Your item was delivered to an individual at the address at 10:15 am on January 5, 2023 in RACELAND, LA 70394.
Hope you like it.
I had to email about my order
I had to email about my order. I was answered in good time and given the information I needed.
3 December 2022
Reply from Ganebet
Hi Daphne,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
🫶🏻😆 well done
26 November 2022
Reply from Ganebet
Hi Mose,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
Wow I have nothing but great things to…
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch also. Always answered emails timely. Will be definitely purchasing again.
1 January 2023
Reply from Ganebet
Hi Drew,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!!
Not a good experience with product that…
Not a good experience with product that was shipped.
9 November 2022
Reply from Ganebet
Hi Bruce,
We are extremely sorry to learn about your unpleasant experience.
Kindly be informed that we have attempted to reach out to you via the email for more details. We will greatly appreciate it if you may check your inbox/junk mail for our message. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Don’t buy here - read full review
Don’t buy here. They gave me such a run around on returning a pair of basketball sneakers bc they didn’t fit my DO - we just decided it wasn’t worth the trouble.
Took forever to arrive, and will end up donating.
Poor seller
UPDATED: Didn’t order during the holiday season and still took way to long to arrive ( and to be wrong ). These are all knock of shoes - so putting up the brand size chart for a knock off - wasn’t accurate. When contacted they took forever to get back to me and just kept repeating one sentence every time the responded as if it were the first time 😂🤔. If these were legit, they would take returns - They did not want to take anything back. Just saying - beware of these online overseas predators. Could care less about a 20% code for your knock off goods
1 December 2022
Reply from Ganebet
Hi Jennifer,
We are sorry to hear that you were not completely satisfied with your recent purchase.
Our polices mentioned that we are not responsible for refunds or exchanges due to incorrect fit or preference issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. We believe that you referred to it before ordering.
Normally, processing time: 5-7 business days, shipping time 10 - 20 days. At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected. This is a general situation of the holiday season that we never want it to happen.
A discount code was sent to you via the email if you place a new order.
We hope to be able to serve you again in the near future.
Thank you and we apologize for the inconvenience that might have been caused.
Bought the retro Jordan’s
Bought the retro Jordan’s. Would admit was nervous ordering on this site, but since PayPal had our backs went for it. Site is legit and shoes delivered in a week. Recommend!
1 December 2022
Reply from Ganebet
Hi Brad,
Thank you so much for taking the time to leave us a positive review.
Your 5-star review means a lot to us. We hope we can continue to serve you for many more years to come.
Happy holidays!
Good product
Was worried about purchasing from a site I wasn't familiar with, but the shoes arrived and are exactly what we were looking for. Shipping took a little longer than anticipated, but customer service responded in a timely manner and the shoes did arrive within a couple of days of my inquiry.
22 December 2022
Reply from Ganebet
Hi Antoinetta,
Thank you for taking time to leave this review.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
We hope to continue to serve you as your favorite shop.
Have a nice day!
I would have given them 5 stars however…
I would have given them 5 stars however their shipping is very slow. Their site says they fulfill out of New Jersey however they fulfill out of China. I ordered 6 pairs of shoes and all but one of them barely came before Christmas. They game me a tracking number 2 days after my order and it looked like they were in NY or LA however that was only the US shipping label that was printed. They used USPS and FedEx. The FedEx package I was able to track it throughout its full shipping journey however the USPS ones I had to wait until they arrived at the location of the shipping label before I got any updates. Overall the product is a good product even though they might be knockoffs. Now that I know that shipping takes forever I am okay with ordering through them again
12 December 2022
Reply from Ganebet
Hi Michael,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time of USPS company will be longer than expected. This is a general situation of the holiday season that we never want it to happen.
Thank you and we apologize for the inconvenience that might have been caused.
We hope to be able to serve you again in the near future.
Happy holidays!
Great quality
2 December 2022
Reply from Ganebet
Hi Melvin,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
Reply from Ganebet
Hi Jess,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!
Reply from Ganebet
Hi Concetta,
Thank you for leaving this review.
Your feedback is appreciated since it can help us improve our products and service.
We look forward to receiving your next purchase.
Have a nice day!
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